Mageia Welcome & KMail Screens Black

This forum is dedicated to basic help and support :

Ask here your questions about basic installation and usage of Mageia. For example you may post here all your questions about getting Mageia isos and installing it, configuring your printer, using your word processor etc.

Try to ask your questions in the right sub-forum with as much details as you can gather. the more precise the question will be, the more likely you are to get a useful answer

Mageia Welcome & KMail Screens Black

Postby BrentRogers » May 13th, '20, 22:40

Attached are what I see when I run KMail and the Welcome Screen.
Any Ideas on what may be going on?
And what's needed to fix?

These seem to be the only apps that are 'black'.
I don't really want to start fiddling around with my display settings.
I tried that earlier and then 'nothing worked'. Had to do a lot more 'fiddling'
to get things back to where everything else seems to 'behave'

With K-Mail -- other than the black screen it seems to behave as expected.
With the Welcome Screen -- what I really want to do is "Check/Uncheck" the box
such that the Welcome Screen no longer shows when I login.
Attachments
KMail-BlackScreen.jpg
KMail Screen
KMail-BlackScreen.jpg (75.05 KiB) Viewed 2999 times
Welcome-BlackScreen.jpg
Mageia Welcome Screen
Welcome-BlackScreen.jpg (31.74 KiB) Viewed 2999 times
Last edited by BrentRogers on May 16th, '20, 15:50, edited 2 times in total.
BrentRogers
 
Posts: 57
Joined: Apr 14th, '20, 19:21

Re: Mageia Welcome & KMail Screens Black

Postby doktor5000 » May 14th, '20, 18:08

For Mageia Welcome to prevent autostart you only have to create the file ~/.mageiawelcome/norun.flag

Seems to be an issue with qml applications. What graphics card and driver do you use currently ?

Code: Select all
lspcidrake -v|grep VGA
glxinfo


Also please run kmail from a terminal as regular user, and post the complete output here.
Cauldron is not for the faint of heart!
Caution: Hot, bubbling magic inside. May explode or cook your kittens!
----
Disclaimer: Beware of allergic reactions in answer to unconstructive complaint-type posts
User avatar
doktor5000
 
Posts: 18045
Joined: Jun 4th, '11, 10:10
Location: Leipzig, Germany

Re: Mageia Welcome & KMail Screens Black

Postby BrentRogers » May 15th, '20, 02:21

lspcidrake -v|grep VGA
glxinfo
Output is attached as lspcidrake.txt

kmail output is attached as kmail.txt
Attachments
kmail.txt
kmail output
(5.38 KiB) Downloaded 283 times
lspcidrake.txt
lspcidrake output
(11.7 KiB) Downloaded 225 times
BrentRogers
 
Posts: 57
Joined: Apr 14th, '20, 19:21

Re: Mageia Welcome & KMail Screens Black

Postby benmc » May 15th, '20, 06:47

hi

please output of:
Code: Select all
$ lscpu

and
Code: Select all
$ uname -a
benmc
 
Posts: 1213
Joined: Sep 2nd, '11, 12:45
Location: Pirongia, New Zealand

Re: Mageia Welcome & KMail Screens Black

Postby BrentRogers » May 15th, '20, 14:53

lscpu output
Code: Select all
Architecture:        i686
CPU op-mode(s):      32-bit
Byte Order:          Little Endian
Address sizes:       32 bits physical, 32 bits virtual
CPU(s):              1
On-line CPU(s) list: 0
Thread(s) per core:  1
Core(s) per socket:  1
Socket(s):           1
Vendor ID:           GenuineIntel
CPU family:          6
Model:               9
Model name:          Intel(R) Pentium(R) M processor 1400MHz
Stepping:            5
CPU MHz:             600.000
CPU max MHz:         1400.0000
CPU min MHz:         600.0000
BogoMIPS:            2797.63
Flags:               fpu vme de pse tsc msr mce cx8 sep mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 tm pbe bts cpuid est tm2


uname -a output
Code: Select all
Linux brogers-linuxlaptop 5.6.8-desktop586-1.mga7 #1 SMP Thu Apr 30 06:08:33 UTC 2020 i686 i686 i386 GNU/Linux
Last edited by doktor5000 on May 15th, '20, 17:44, edited 1 time in total.
Reason: added code tags, removed attachments
BrentRogers
 
Posts: 57
Joined: Apr 14th, '20, 19:21

Re: Mageia Welcome & KMail Screens Black

Postby doktor5000 » May 15th, '20, 17:42

Please don't create attachments for text ouput that is only a few lines long. Just copy&paste the output into a code box.

Problem is your graphics card is too old., it does not support OpenGL 2. Have a look at https://bugs.kde.org/show_bug.cgi?id=356839#c1

What happens if you run kmail like this ?
Code: Select all
QT_XCB_FORCE_SOFTWARE_OPENGL=1 kmail
Cauldron is not for the faint of heart!
Caution: Hot, bubbling magic inside. May explode or cook your kittens!
----
Disclaimer: Beware of allergic reactions in answer to unconstructive complaint-type posts
User avatar
doktor5000
 
Posts: 18045
Joined: Jun 4th, '11, 10:10
Location: Leipzig, Germany

Re: Mageia Welcome & KMail Screens Black

Postby BrentRogers » May 15th, '20, 22:32

Well...
After a lot of 'humming and hawing" kmail finally displays as expected.

Now I do not have my hear set on using kmail.
This machine is only a backup so any email client will probalbly work.
Is there an alternative to Kmail that you can suggest -- one that will not have these OpenGL2 issues.
BrentRogers
 
Posts: 57
Joined: Apr 14th, '20, 19:21

Re: Mageia Welcome & KMail Screens Black

Postby benmc » May 15th, '20, 23:27

thanks for that info.

I have an older 32bit machine and some applications ( MCC, Mageia welcome and others) will not run as they require a sse2 capable CPU.
I was just checking to see if your system supported sse2.
benmc
 
Posts: 1213
Joined: Sep 2nd, '11, 12:45
Location: Pirongia, New Zealand

Re: Mageia Welcome & KMail Screens Black

Postby BrentRogers » May 15th, '20, 23:41

FYI
MCC runs fine.
BrentRogers
 
Posts: 57
Joined: Apr 14th, '20, 19:21

Re: Mageia Welcome & KMail Screens Black

Postby BrentRogers » May 16th, '20, 15:31

The post at https://bugs.kde.org/show_bug.cgi?id=356839#c1 helped.
I added
Code: Select all
QT_XCB_FORCE_SOFTWARE_OPENGL=1
LIBGL_ALWAYS_SOFTWARE="true"

to the end of my ~/.bashrc file and kmail and the welcome screen now appear.

Thank you to all.
BrentRogers
 
Posts: 57
Joined: Apr 14th, '20, 19:21

Re: Mageia Welcome & KMail Screens Black

Postby BrentRogers » May 16th, '20, 16:00

Sorry -- this did not work after all- was looking at the wrong system.
When I do try to run the Welcome App and Kmail, it seems to lock up my system while it tries to figure out what to do.
BrentRogers
 
Posts: 57
Joined: Apr 14th, '20, 19:21


Return to Basic support

Who is online

Users browsing this forum: No registered users and 1 guest

cron