Laptop DV8 freezes

This forum is dedicated to basic help and support :

Ask here your questions about basic installation and usage of Mageia. For example you may post here all your questions about getting Mageia isos and installing it, configuring your printer, using your word processor etc.

Try to ask your questions in the right sub-forum with as much details as you can gather. the more precise the question will be, the more likely you are to get a useful answer

Laptop DV8 freezes

Postby kooldude » Sep 9th, '11, 11:41

Good Day everyone,

I am still a newbie when it comes to Linux. I have a HP DV8T laptop and I installed Mageia 64bit Linux. Intially ran into wireless driver problem. Connected the laptop to a wired network and enabled all the repos and updated. Then went into MCC -> Network -> Create new connection and created a wireless network.

Now I ran into a weird problem. The systems runs fine for a few mins and then everything freezes. No mouse or keyboard. I have to do a hard reset. Please help. Is there any log file that contains any additional information that will help in fixing this problem. I will post that info if it helps.

I did google and searched the forums and did not come across any posts or people having similar issues.

Regards,
kooldude
 
Posts: 2
Joined: Sep 9th, '11, 10:39

Re: Laptop DV8 freezes

Postby doktor5000 » Sep 9th, '11, 12:07

Shot in the dark, are you using flash player plugin by any chance?

As for log files, you can look into either /var/log/messages or /var/log/syslog, but such hard lockups
normally happen so, that the computer locks up before the log daemon can write to the logs.
Cauldron is not for the faint of heart!
Caution: Hot, bubbling magic inside. May explode or cook your kittens!
----
Disclaimer: Beware of allergic reactions in answer to unconstructive complaint-type posts
User avatar
doktor5000
 
Posts: 18054
Joined: Jun 4th, '11, 10:10
Location: Leipzig, Germany

Re: Laptop DV8 freezes

Postby kooldude » Sep 9th, '11, 12:12

Hi doktor5000,

Thanks for the quick reply. The lockups seem to happen with out any firefox windows open. I will look into /var/log/messages or /var/log/syslog if there are any log files.

If the lockups are related to the flash player plugin what would be my solution?

Regards,
kooldude
 
Posts: 2
Joined: Sep 9th, '11, 10:39

Re: Laptop DV8 freezes

Postby doktor5000 » Sep 9th, '11, 17:14

Please also show the output
Code: Select all
rpm -qa | grep flash
and
Code: Select all
rpm -qa | grep nspluginwrapper

I have encountered similar freezes myself, when nspluginwrapper was installed, the flash plugin is not directly the cause, only in combination.

Also please show the output of
Code: Select all
lspci -k | grep VGA -A3
and
Code: Select all
lspcidrake -v | grep NET
so that we can
see which graphics card and wireless chip you have and which driver is used for those.

Have you run other operation systems on this laptop before, and did it work flawlessly there?
Cauldron is not for the faint of heart!
Caution: Hot, bubbling magic inside. May explode or cook your kittens!
----
Disclaimer: Beware of allergic reactions in answer to unconstructive complaint-type posts
User avatar
doktor5000
 
Posts: 18054
Joined: Jun 4th, '11, 10:10
Location: Leipzig, Germany


Return to Basic support

Who is online

Users browsing this forum: No registered users and 1 guest

cron