[DONE]External monitor problem with Mageia 4 and Dell Laptop

[cmorning]

Just installed Mageia 4 on a Dell Latitude E5440. Used the Intel 810 video. Looks fine on my laptop. When I plug in a vga connection to an external monitor, laptop screen goes black, and the external monitor is black. F8 does nothing. Any suggestions? Enabled external monitor in control panel. Tried a few different display drivers in control panel, to no avail. Problem with drm? Stumped.

[doktor5000]

Pretty sad when this thing is even certified for linux: http://www.ubuntu.com/certification/har ... omponents/

Anyways, what desktop environment do you use. And please as normal user show the output of:

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grep -i driver /var/log/Xorg.0.log
lspcidrake -v | grep VGA
xrandr -q

[doktor5000]

Thanks for any help. I use Gnome.

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grep -i driver /var/log/Xorg.0.log
[    21.219]    X.Org Video Driver: 14.1
[    21.219]    X.Org XInput driver : 19.1
[    21.223] (II) Loading /usr/lib64/xorg/modules/drivers/v4l_drv.so
[    21.223]    ABI class: X.Org Video Driver, version 14.1
[    21.224] (II) Loading /usr/lib64/xorg/modules/drivers/intel_drv.so
[    21.225]    Module class: X.Org Video Driver
[    21.225]    ABI class: X.Org Video Driver, version 14.1
[    21.225] (II) v4l driver for Video4Linux
[    21.225] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets:
[    21.225] (II) intel: Driver for Intel(R) HD Graphics: 2000-5000
[    21.225] (II) intel: Driver for Intel(R) Iris(TM) Graphics: 5100
[    21.225] (II) intel: Driver for Intel(R) Iris(TM) Pro Graphics: 5200
[    21.308] (II) intel(0): [DRI2]   DRI driver: i965
[    21.464]    Module class: X.Org XInput Driver
[    21.464]    ABI class: X.Org XInput driver, version 19.1
[    21.464] (II) Using input driver 'evdev' for 'Power Button'
[    21.483] (II) Using input driver 'evdev' for 'Video Bus'
[    21.484] (II) Using input driver 'evdev' for 'Power Button'
[    21.484] (II) No input driver specified, ignoring this device.
[    21.484] (II) Using input driver 'evdev' for 'Sleep Button'
[    21.485] (II) No input driver specified, ignoring this device.
[    21.485] (II) No input driver specified, ignoring this device.
[    21.485] (II) No input driver specified, ignoring this device.
[    21.485] (II) Using input driver 'evdev' for 'MOSART Semi. USB Device'
[    21.486] (II) No input driver specified, ignoring this device.
[    21.486] (II) Using input driver 'evdev' for 'Laptop_Integrated_Webcam_HD'
[    21.486] (II) No input driver specified, ignoring this device.
[    21.487] (II) No input driver specified, ignoring this device.
[    21.487] (II) No input driver specified, ignoring this device.
[    21.487] (II) No input driver specified, ignoring this device.
[    21.487] (II) Using input driver 'evdev' for 'AT Translated Set 2 keyboard'
[    21.488]    Module class: X.Org XInput Driver
[    21.488]    ABI class: X.Org XInput driver, version 19.1
[    21.488] (II) Using input driver 'synaptics' for 'AlpsPS/2 ALPS GlidePoint'
[    21.534] (II) Using input driver 'evdev' for 'ALPS PS/2 Device'
[    21.536] (II) No input driver specified, ignoring this device.
[    21.536] (II) Using input driver 'evdev' for 'Dell WMI hotkeys'

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 lspcidrake -v | grep VGA
Card:Intel 810 and later: Intel Corporation|Haswell-ULT Integrated Graphics Controller [DISPLAY_VGA] (vendor:8086 device:0a16 subv:1028 subd:05de) (rev: 0b)

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 xrandr -q
Screen 0: minimum 320 x 200, current 1366 x 768, maximum 32767 x 32767
eDP1 connected primary 1366x768+0+0 (normal left inverted right x axis y axis) 309mm x 174mm
   1366x768       60.0*+
   1024x768       60.0 
   800x600        60.3     56.2 
   640x480        59.9 
DP1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)

When I plug in the VGA monitor, the following gets added to /var/log/Xorg.0.log

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  373.158] (II) intel(0): resizing framebuffer to 3286x1080
[   373.158] (II) intel(0): switch to mode 1366x768@60.0 on eDP1 using pipe 1, position (0, 0), rotation normal, reflection none
[   373.186] (II) intel(0): switch to mode 1920x1080@60.0 on DP1 using pipe 1, position (1366, 0), rotation normal, reflection none
[   380.586] (II) intel(0): switch to mode 1366x768@60.0 on eDP1 using pipe 0, position (0, 0), rotation normal, reflection none
[   381.178] (II) intel(0): resizing framebuffer to 1366x768
[   381.178] (II) intel(0): switch to mode 1366x768@60.0 on eDP1 using pipe 0, position (0, 0), rotation normal, reflection none

What else to check? Thanx.

Colin

[doktor5000]

Please next time use code tags as explained in ftp://ftp5.gwdg.de/pub/linux/mandriva/m ... e_tags.ogv

Can you please post the output of

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lsmod

as root?

You could try to blacklist dell-wmi module as root via

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echo "blacklist dell-wmi" >> /etc/modprobe.d/blacklist-mga.conf

Then reboot and try again.

[cmorning]

output of lsmod as root below ... reboot with the blacklist did not correct the situation

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Module                  Size  Used by
ipt_IFWLOG             12622  2
ipt_psd                57587  1
ipt_rpfilter           12546  0
xt_realm               12498  0
cls_basic              12946  0
cls_flow               17125  0
cls_fw                 12904  0
cls_u32                17137  0
sch_fq_codel           17545  0
sch_tbf                13137  0
sch_prio               13152  0
sch_hfsc               22164  0
sch_htb                22278  0
sch_ingress            12866  0
sch_sfq                21416  0
bridge                110673  0
stp                    12976  1 bridge
llc                    14552  2 stp,bridge
ip6t_MASQUERADE        12768  0
xt_CHECKSUM            12549  0
ip6t_rpfilter          12546  0
xt_statistic           12601  0
xt_CT                  12956  36
xt_LOG                 17717  10
xt_connlimit           12636  0
xt_addrtype            12635  4
ip_set_hash_ip         27260  2
xt_comment             12504  48
xt_recent              18498  2
ipt_ULOG               14273  0
ipt_REJECT             12541  4
xt_nat                 12681  0
ipt_MASQUERADE         12880  0
ipt_ECN                12529  0
ipt_CLUSTERIP          13508  0
ip6table_nat           13015  0
nf_nat_ipv6            13279  1 ip6table_nat
ipt_ah                 12806  0
nf_nat_tftp            12489  0
nf_nat_snmp_basic      17302  0
nf_conntrack_snmp      12857  3 nf_nat_snmp_basic
nf_nat_sip             17152  0
nf_nat_pptp            13115  0
nf_nat_proto_gre       13009  1 nf_nat_pptp
nf_nat_irc             12723  0
xt_set                 13181  2
ip_set                 36597  2 ip_set_hash_ip,xt_set
nf_nat_h323            17720  0
nf_nat_ftp             12770  0
nf_nat_amanda          12491  0
nf_conntrack_tftp      13121  5 nf_nat_tftp
nf_conntrack_sane      13143  4
nf_conntrack_sip       29764  5 nf_nat_sip
nf_conntrack_proto_udplite    13281  0
nf_conntrack_proto_sctp    18822  0
nf_conntrack_pptp      19258  3 nf_nat_pptp
nf_conntrack_proto_gre    14434  1 nf_conntrack_pptp
nf_conntrack_netlink    36189  0
nf_conntrack_netbios_ns    12665  2
nf_conntrack_broadcast    12589  2 nf_conntrack_netbios_ns,nf_conntrack_snmp
nf_conntrack_irc       13518  3 nf_nat_irc
nf_conntrack_h323      73845  9 nf_nat_h323
ts_kmp                 12605  5
nf_conntrack_ftp       18638  5 nf_nat_ftp
nf_conntrack_amanda    13041  5 nf_nat_amanda
xt_TPROXY              17356  0
xt_time                12661  0
xt_TCPMSS              12707  0
xt_tcpmss              12501  0
xt_sctp                12853  0
xt_policy              12582  0
xt_pkttype             12504  0
xt_physdev             12587  0
xt_owner               12534  0
xt_NFQUEUE             12776  0
xt_NFLOG               12537  0
nfnetlink_log          17879  1 xt_NFLOG
xt_multiport           12798  8
xt_mark                12563  2
xt_mac                 12492  0
xt_limit               12711  0
xt_length              12536  0
xt_iprange             12783  0
xt_helper              12583  0
xt_hashlimit           17569  0
ip6t_REJECT            12939  4
xt_DSCP                12629  0
nf_conntrack_ipv6      18894  23
xt_dscp                12597  0
nf_defrag_ipv6         34651  2 xt_TPROXY,nf_conntrack_ipv6
xt_dccp                12606  0
ip6table_raw           12683  1
xt_conntrack           12760  17
ip6table_mangle        12700  1
xt_connmark            12755  0
xt_CLASSIFY            12507  0
xt_AUDIT               12678  0
xt_tcpudp              12884  56
xt_state               12578  0
iptable_raw            12678  1
iptable_nat            13011  0
nf_nat_ipv4            13263  1 iptable_nat
nf_nat                 21568  15 nf_nat_ftp,nf_nat_irc,nf_nat_sip,nf_nat_amanda,ipt_MASQUERADE,nf_nat_proto_gre,ip6t_MASQUERADE,nf_nat_h323,nf_nat_ipv4,nf_nat_ipv6,nf_nat_pptp,nf_nat_tftp,xt_nat,ip6table_nat,iptable_nat
nf_conntrack_ipv4      15012  32
nf_defrag_ipv4         12758  2 xt_TPROXY,nf_conntrack_ipv4
nf_conntrack           92796  39 nf_nat_ftp,nf_nat_irc,nf_nat_sip,nf_nat_amanda,xt_CT,nf_nat_snmp_basic,nf_conntrack_netbios_ns,nf_conntrack_proto_gre,xt_helper,ipt_MASQUERADE,nf_conntrack_proto_udplite,nf_nat,ip6t_MASQUERADE,xt_state,xt_connlimit,nf_nat_h323,nf_nat_ipv4,nf_nat_ipv6,nf_nat_pptp,nf_nat_tftp,xt_conntrack,nf_conntrack_amanda,ipt_CLUSTERIP,nf_conntrack_proto_sctp,nf_conntrack_netlink,ip6table_nat,nf_conntrack_broadcast,xt_connmark,nf_conntrack_ftp,nf_conntrack_irc,nf_conntrack_sip,iptable_nat,nf_conntrack_h323,nf_conntrack_ipv4,nf_conntrack_ipv6,nf_conntrack_pptp,nf_conntrack_sane,nf_conntrack_snmp,nf_conntrack_tftp
iptable_mangle         12695  1
nfnetlink              14606  3 nfnetlink_log,ip_set,nf_conntrack_netlink
ip6table_filter        12815  1
ip6_tables             27025  4 ip6table_filter,ip6table_mangle,ip6table_nat,ip6table_raw
iptable_filter         12810  1
ip_tables              27239  4 iptable_filter,iptable_mangle,iptable_nat,iptable_raw
x_tables               34059  59 xt_physdev,xt_pkttype,ip6table_filter,xt_statistic,xt_DSCP,xt_dccp,xt_dscp,xt_iprange,xt_mark,xt_sctp,xt_time,xt_CT,xt_helper,ip6table_mangle,ip6t_rpfilter,xt_length,xt_comment,ipt_ULOG,xt_policy,xt_CHECKSUM,xt_recent,ip_tables,xt_tcpmss,xt_tcpudp,ipt_MASQUERADE,ipt_ah,xt_AUDIT,xt_NFQUEUE,xt_NFLOG,ip6t_MASQUERADE,xt_limit,xt_owner,xt_realm,xt_state,ipt_rpfilter,xt_connlimit,xt_conntrack,xt_LOG,xt_mac,xt_nat,xt_set,ipt_IFWLOG,ipt_CLUSTERIP,xt_hashlimit,xt_multiport,iptable_filter,ip6table_raw,xt_CLASSIFY,xt_TCPMSS,xt_TPROXY,xt_connmark,ipt_REJECT,iptable_mangle,ipt_ECN,ipt_psd,ip6_tables,xt_addrtype,iptable_raw,ip6t_REJECT
rfcomm                 69078  12
af_packet              35649  4
bnep                   19704  2
arc4                   12608  2
iwlmvm                139121  0
mac80211              516025  1 iwlmvm
snd_hda_codec_realtek    56591  1
snd_hda_codec_hdmi     41070  1
x86_pkg_temp_thermal    14162  0
coretemp               13435  0
kvm_intel             142802  0
iTCO_wdt               13480  0
iTCO_vendor_support    13718  1 iTCO_wdt
kvm                   441116  1 kvm_intel
btusb                  28170  0
bluetooth             368018  32 bnep,btusb,rfcomm
crct10dif_pclmul       14289  0
crc32_pclmul           13113  0
crc32c_intel           22079  0
ghash_clmulni_intel    13259  0
aesni_intel            55624  0
aes_x86_64             17131  1 aesni_intel
lrw                    13286  1 aesni_intel
gf128mul               14951  1 lrw
glue_helper            13990  1 aesni_intel
ablk_helper            13597  1 aesni_intel
cryptd                 20359  3 ghash_clmulni_intel,aesni_intel,ablk_helper
ppdev                  17635  0
iwlwifi               108930  1 iwlmvm
dell_laptop            17369  0
dcdbas                 14888  1 dell_laptop
cfg80211              474802  3 iwlwifi,mac80211,iwlmvm
microcode              19560  0
uvcvideo               80968  0
joydev                 17332  0
serio_raw              13413  0
videobuf2_vmalloc      13216  1 uvcvideo
videobuf2_memops       13362  1 videobuf2_vmalloc
videobuf2_core         40625  1 uvcvideo
snd_hda_intel          52267  7
e1000e                254311  0
i2c_i801               22443  0
snd_hda_codec         192906  3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel
rfkill                 22676  6 cfg80211,bluetooth
videodev              134653  2 uvcvideo,videobuf2_core
lpc_ich                21080  0
shpchp                 37032  0
media                  21895  2 uvcvideo,videodev
snd_hwdep              17698  1 snd_hda_codec
snd_pcm               102078  3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
ptp                    18933  1 e1000e
pps_core               19333  1 ptp
snd_page_alloc         18710  2 snd_pcm,snd_hda_intel
snd_timer              29378  1 snd_pcm
snd                    83274  21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec,snd_hda_intel
thermal                18399  0
soundcore              15047  1 snd
wmi                    19177  0
parport_pc             41374  0
parport                42264  2 ppdev,parport_pc
battery                13931  0
ac                     13031  0
yenta_socket           41019  0
pcmcia_rsrc            18407  1 yenta_socket
pcmcia_core            23592  2 pcmcia_rsrc,yenta_socket
cpufreq_ondemand       20254  4
cpufreq_conservative    15314  0
cpufreq_powersave      12618  0
acpi_cpufreq           19790  0
processor              31527  1 acpi_cpufreq
evdev                  17787  27
sdhci_pci              19014  0
mmc_block              35880  0
sdhci                  38802  1 sdhci_pci
mmc_core              120632  3 mmc_block,sdhci,sdhci_pci
nvram                  14362  0
i8k                    14421  0
ipv6                  357086  40 ip6table_mangle,ip6t_rpfilter,bridge,nf_defrag_ipv6,ip6t_MASQUERADE,nf_nat_ipv6,ip6table_nat,xt_TPROXY,ip6t_REJECT,nf_conntrack_ipv6
autofs4                38674  2
hid_generic            12548  0
usbhid                 48429  0
hid                   105788  2 hid_generic,usbhid
ehci_pci               12905  0
ehci_hcd               71045  1 ehci_pci
xhci_hcd              170832  0
usbcore               228947  6 btusb,uvcvideo,ehci_hcd,ehci_pci,usbhid,xhci_hcd
sr_mod                 22411  0
usb_common             13057  1 usbcore
i915                  702401  5
video                  19268  1 i915
button                 13871  1 i915
i2c_algo_bit           13413  1 i915
drm_kms_helper         44214  1 i915
drm                   297706  4 i915,drm_kms_helper
i2c_core               40643  6 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,videodev


[doktor5000]

Sorry, no clue. Short search found nothing about this particular model, and for similar ones seems there were issues only until kernel 2.6.35/37.

Maybe you can play around with the kernel options for the graphics driver:

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modinfo i915 | grep parm
parm:           invert_brightness:Invert backlight brightness (-1 force normal, 0 machine defaults, 1 force inversion), please report PCI device ID, subsystem vendor and subsystem device ID to dri-devel@lists.freedesktop.org, if your machine needs it. It will then be included in an upcoming module version. (int)
parm:           modeset:Use kernel modesetting [KMS] (0=DRM_I915_KMS from .config, 1=on, -1=force vga console preference [default]) (int)
parm:           fbpercrtc:int
parm:           panel_ignore_lid:Override lid status (0=autodetect, 1=autodetect disabled [default], -1=force lid closed, -2=force lid open) (int)
parm:           powersave:Enable powersavings, fbc, downclocking, etc. (default: true) (int)
parm:           semaphores:Use semaphores for inter-ring sync (default: -1 (use per-chip defaults)) (int)
parm:           i915_enable_rc6:Enable power-saving render C-state 6. Different stages can be selected via bitmask values (0 = disable; 1 = enable rc6; 2 = enable deep rc6; 4 = enable deepest rc6). For example, 3 would enable rc6 and deep rc6, and 7 would enable everything. default: -1 (use per-chip default) (int)
parm:           i915_enable_fbc:Enable frame buffer compression for power savings (default: -1 (use per-chip default)) (int)
parm:           lvds_downclock:Use panel (LVDS/eDP) downclocking for power savings (default: false) (int)
parm:           lvds_channel_mode:Specify LVDS channel mode (0=probe BIOS [default], 1=single-channel, 2=dual-channel) (int)
parm:           lvds_use_ssc:Use Spread Spectrum Clock with panels [LVDS/eDP] (default: auto from VBT) (int)
parm:           vbt_sdvo_panel_type:Override/Ignore selection of SDVO panel mode in the VBT (-2=ignore, -1=auto [default], index in VBT BIOS table) (int)
parm:           reset:Attempt GPU resets (default: true) (bool)
parm:           enable_hangcheck:Periodically check GPU activity for detecting hangs. WARNING: Disabling this can cause system wide hangs. (default: true) (bool)
parm:           i915_enable_ppgtt:Enable PPGTT (default: true) (int)
parm:           enable_psr:Enable PSR (default: false) (int)
parm:           preliminary_hw_support:Enable preliminary hardware support. (int)
parm:           disable_power_well:Disable the power well when possible (default: true) (int)
parm:           enable_ips:Enable IPS (default: true) (int)
parm:           fastboot:Try to skip unnecessary mode sets at boot time (default: false) (bool)
parm:           enable_pc8:Enable support for low power package C states (PC8+) (default: true) (int)
parm:           pc8_timeout:Number of msecs of idleness required to enter PC8+ (default: 5000) (int)
parm:           prefault_disable:Disable page prefaulting for pread/pwrite/reloc (default:false). For developers only. (bool)
parm:           disable_pch_pwm:disable PCH_PWM (default: -1 (auto)) (int)

Maybe lvds_channel_mode or lvds_use_ssc ... ?

[cmorning]

Thanks for the suggestions. I tried a bunch of different kernel parameters, but to no avail. A couple of other facts: when I plug in the external VGA monitor at the grub stage, the monitor is ignored, but the laptop screen stays. At the user login screen (and after logging in), if I connect the external VGA monitor, the laptop screen goes immediately black, and the external monitor is black. After I unplug the monitor from the laptop, the monitor screen comes back. If I plug in the monitor through the HDMI, it works! (Unfortunately, most projectors still use VGA so I need that VGA connection for giving talks at conferences, etc.) Do these facts tweak any ideas?

[doktor5000]

Sounds like it does automatically try to recognise and switch to plugged displays and fails to do so for analog ones.

Maybe it could be an idea to ask around for this model and realted graphics issues in some Ubuntu forums, as it's certified for Ubuntu.

[cmorning]

Updating to the 3.12.18 kernel seems to have solved this problem! Yeah! Hurray! Or perhaps one of the other updated packages is responsible. Don't know, don't care. I'm back in business.

[doktor5000]

Please mark the thread accordingly by editing the topic of the first post and prefix it by [DONE], thanks

[aralmim]

Hi, do you have an idea how to set up mageia 4 for my dell 7537 15.6" monitor ?
Until now I have just black screen and console mode..

[doktor5000]

As a general hint and golden rule: Please only one problem per thread
Please open a separate thread for your issue, and provide basic information. Which desktop environment, which graphics card and driver, how is the monitor connected etc. ...
Best show at least the output of

Code: Select all

grep -i driver /var/log/Xorg.0.log
lspcidrake -v | grep VGA
xrandr -q

in the new thread.