Problem while shutting down | Mageia 4

[su35]

Hi,
I am using Mageia 4 for for about 15 days now. Everything was okay but for the last 2 days when I try to shutdown the PC it shows the Mageia splash screen and stays like that forever. This problem does not occur every time but most of the times.

I tried switching to other runlevels but all I see is a blinking cursor.

How to troubleshoot ?

[doktor5000]

When you press Esc key during that time, do you see any output?
Also, do you have any network shares mounted maybe? Also please post the output of

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journalctl -ab-1 | tail -500

after you tried to shutdown, and when you booted the next time - it will show the last 500 lines of log from your last boot.

[madeye]

I have the same problem. If I choose shutdown or reboot in the menu, the system hangs for a looong while. Eventually it shuts down or reboots.
Following the tips from http://freedesktop.org/wiki/Software/systemd/Debugging/#index2h1 I tried logging the event. Below is a part of that log which could be the cause.
The funny part is. If I logout of my session and the choose shutdown in the login manager, then it shuts down fine?

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[15254.041095] systemd[1]: Child 1049 (lightdm) died (code=exited, status=1/FAILURE)
[15254.041118] systemd[1]: Child 1049 belongs to prefdm.service
[15254.041125] systemd[1]: prefdm.service: main process exited, code=exited, status=1/FAILURE
[15254.041161] systemd[1]: prefdm.service changed stop-sigterm -> failed
[15254.041183] systemd[1]: Failed to destroy cgroup /system.slice/prefdm.service: Device or resource busy
[15254.041188] systemd[1]: Job prefdm.service/stop finished, result=done
[15254.041197] systemd[1]: Stopped Display Manager.
[15254.041205] systemd[1]: Unit prefdm.service entered failed state.
[15254.041209] systemd[1]: Triggering OnFailure= dependencies of prefdm.service.
[15254.041213] systemd[1]: Trying to enqueue job display-manager-failure.service/start/replace
[15254.041609] systemd[1]: Found ordering cycle on display-manager-failure.service/start
[15254.041612] systemd[1]: Found dependency on shutdown.target/stop
[15254.041614] systemd[1]: Found dependency on display-manager-failure.service/start
[15254.042032] systemd[1]: Unable to break cycle
[15254.042040] systemd[1]: Requested transaction contains an unfixable cyclic ordering dependency: Exec format error
[15254.042057] systemd[1]: Failed to enqueue OnFailure= job: Exec format error


Using the command you listed I get

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-- Logs begin at Fri 2014-04-11 21:50:50 CEST, end at Mon 2014-05-19 20:35:14 CEST. --
May 18 19:00:35 maggi systemd[2361]: Failed to open private bus connection: Failed to connect to socket /run/user/1000/dbus/user_bus_socket: No such file or directory
May 18 19:00:35 maggi systemd[2361]: Starting Default.
May 18 19:00:35 maggi systemd[2361]: Reached target Default.
May 18 19:00:35 maggi systemd[2361]: Startup finished in 30ms.
May 18 19:00:37 maggi pulseaudio[2542]: [pulseaudio] main.c: User-configured server at {762a8fddc1ae405481d6ef3fe91b510d}unix:/run/user/1000/pulse/native, which appears to be local. Probing deeper.
May 18 19:00:37 maggi net_applet[2539]: ### Program is starting ###
May 18 19:00:38 maggi mgaapplet[2654]: ### Program is starting ###
May 18 19:00:38 maggi mgaapplet[2654]: running: ionice -p 2654 -n7
May 18 19:05:39 maggi mgaapplet[2654]: trying distributions list from https://releases.mageia.org/api/b/x86_64?product=Default&version=4&mgaonline_version=3.10
May 18 19:05:39 maggi mgaapplet[2654]: Computing new updates...
May 18 19:05:39 maggi mgaapplet[2654]: running: mgaapplet-update-checker
May 18 19:05:39 maggi mgaapplet-update-checker[3103]: ### Program is starting ###
May 18 19:05:39 maggi mgaapplet-update-checker[3103]: running: urpmi.update --update
May 18 19:05:39 maggi pkexec[3113]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:45 maggi mgaapplet-update-checker[3103]: updating inactive backport media Core Backports (distrib97), Core Backports Testing (distrib99), Nonfree Backports (distrib107), Nonfree Backports Testing (distrib109), Tainted Backports (distrib117), Tainted Backports Testing (distrib119), Core 32bit Backports (distrib124), Core 32bit Backports Testing (distrib125), Nonfree 32bit Backports (distrib129), Nonfree 32bit Backports Testing (distrib130), Tainted 32bit Backports (distrib134), Tainted 32bit Backports Testing (distrib135)
May 18 19:05:45 maggi mgaapplet-update-checker[3103]: running: urpmi.update Core Backports (distrib97)
May 18 19:05:45 maggi pkexec[3140]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:45 maggi mgaapplet-update-checker[3103]: running: urpmi.update Core Backports Testing (distrib99)
May 18 19:05:45 maggi pkexec[3149]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:46 maggi mgaapplet-update-checker[3103]: running: urpmi.update Nonfree Backports (distrib107)
May 18 19:05:46 maggi pkexec[3158]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:46 maggi mgaapplet-update-checker[3103]: running: urpmi.update Nonfree Backports Testing (distrib109)
May 18 19:05:46 maggi pkexec[3168]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:46 maggi mgaapplet-update-checker[3103]: running: urpmi.update Tainted Backports (distrib117)
May 18 19:05:46 maggi pkexec[3177]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:46 maggi mgaapplet-update-checker[3103]: running: urpmi.update Tainted Backports Testing (distrib119)
May 18 19:05:47 maggi pkexec[3186]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:47 maggi mgaapplet-update-checker[3103]: running: urpmi.update Core 32bit Backports (distrib124)
May 18 19:05:47 maggi pkexec[3195]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:47 maggi mgaapplet-update-checker[3103]: running: urpmi.update Core 32bit Backports Testing (distrib125)
May 18 19:05:47 maggi pkexec[3204]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:47 maggi mgaapplet-update-checker[3103]: running: urpmi.update Nonfree 32bit Backports (distrib129)
May 18 19:05:47 maggi pkexec[3213]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:48 maggi mgaapplet-update-checker[3103]: running: urpmi.update Nonfree 32bit Backports Testing (distrib130)
May 18 19:05:48 maggi pkexec[3222]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:48 maggi mgaapplet-update-checker[3103]: running: urpmi.update Tainted 32bit Backports (distrib134)
May 18 19:05:48 maggi pkexec[3231]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:48 maggi mgaapplet-update-checker[3103]: running: urpmi.update Tainted 32bit Backports Testing (distrib135)
May 18 19:05:48 maggi pkexec[3241]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 19:05:54 maggi mgaapplet[2654]: Packages are up to date
May 18 19:07:00 maggi sudo[3299]: pam_tcb(sudo:auth): Authentication passed for rene from rene(uid=1000)
May 18 22:05:38 maggi mgaapplet[2654]: Computing new updates...
May 18 22:05:38 maggi mgaapplet[2654]: running: mgaapplet-update-checker
May 18 22:05:39 maggi mgaapplet-update-checker[10454]: ### Program is starting ###
May 18 22:05:39 maggi mgaapplet-update-checker[10454]: running: urpmi.update --update
May 18 22:05:39 maggi pkexec[10464]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:40 maggi mgaapplet-update-checker[10454]: updating inactive backport media Core Backports (distrib97), Core Backports Testing (distrib99), Nonfree Backports (distrib107), Nonfree Backports Testing (distrib109), Tainted Backports (distrib117), Tainted Backports Testing (distrib119), Core 32bit Backports (distrib124), Core 32bit Backports Testing (distrib125), Nonfree 32bit Backports (distrib129), Nonfree 32bit Backports Testing (distrib130), Tainted 32bit Backports (distrib134), Tainted 32bit Backports Testing (distrib135)
May 18 22:05:40 maggi mgaapplet-update-checker[10454]: running: urpmi.update Core Backports (distrib97)
May 18 22:05:40 maggi pkexec[10489]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:40 maggi mgaapplet-update-checker[10454]: running: urpmi.update Core Backports Testing (distrib99)
May 18 22:05:40 maggi pkexec[10498]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:40 maggi mgaapplet-update-checker[10454]: running: urpmi.update Nonfree Backports (distrib107)
May 18 22:05:40 maggi pkexec[10507]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:46 maggi mgaapplet-update-checker[10454]: running: urpmi.update Nonfree Backports Testing (distrib109)
May 18 22:05:46 maggi pkexec[10615]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:46 maggi mgaapplet-update-checker[10454]: running: urpmi.update Tainted Backports (distrib117)
May 18 22:05:46 maggi pkexec[10624]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:46 maggi mgaapplet-update-checker[10454]: running: urpmi.update Tainted Backports Testing (distrib119)
May 18 22:05:46 maggi pkexec[10633]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:46 maggi mgaapplet-update-checker[10454]: running: urpmi.update Core 32bit Backports (distrib124)
May 18 22:05:46 maggi pkexec[10642]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:47 maggi mgaapplet-update-checker[10454]: running: urpmi.update Core 32bit Backports Testing (distrib125)
May 18 22:05:47 maggi pkexec[10651]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:47 maggi mgaapplet-update-checker[10454]: running: urpmi.update Nonfree 32bit Backports (distrib129)
May 18 22:05:47 maggi pkexec[10660]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:47 maggi mgaapplet-update-checker[10454]: running: urpmi.update Nonfree 32bit Backports Testing (distrib130)
May 18 22:05:47 maggi pkexec[10669]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:48 maggi mgaapplet-update-checker[10454]: running: urpmi.update Tainted 32bit Backports (distrib134)
May 18 22:05:48 maggi pkexec[10679]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:48 maggi mgaapplet-update-checker[10454]: running: urpmi.update Tainted 32bit Backports Testing (distrib135)
May 18 22:05:48 maggi pkexec[10688]: pam_tcb(polkit-1:session): Session opened for root by rene(uid=1000)
May 18 22:05:54 maggi mgaapplet[2654]: Packages are up to date
May 18 23:13:45 maggi systemd[2361]: Stopping Default.


Thinking it might be something with my user I also tried creating a new one. That did not change the behaviour.
I used kdm before lightdm, and that also had the same behaviour.

[benmc]

Hi

This has happened to me also, but with a twist. If there was no login chime after login, I cannot shut down.
The machine for all intents operates correctly until I try to shutdown.
I have been able to reboot from a terminal and then I will be able to shut down from the login prompt.