Mageia forum

by **nightwhale** » Oct 2nd, '16, 08:25

I am trying to connect a Seagate Expansion external drive to my Mageia 5. When I plug in the drive, the kernal seems to recognize it but then all action stops pass that. I can see the device on lsusb but it fails to appear on fdisk.

Here is the dmesg after I plug in a FAT32 usb stick that does mount correctly and then the external drive

Code: Select all: [ 4651.470562] usb 2-1.2: new high-speed USB device number 7 using ehci-pci [ 4651.912037] usb 2-1.2: New USB device found, idVendor=05dc, idProduct=a815 [ 4651.912044] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 4651.912049] usb 2-1.2: Product: USB Flash Drive [ 4651.912052] usb 2-1.2: Manufacturer: Lexar [ 4651.912054] usb 2-1.2: SerialNumber: AALF1MMXUMVDE3V1 [ 4651.925310] usb-storage 2-1.2:1.0: USB Mass Storage device detected [ 4651.925390] scsi host8: usb-storage 2-1.2:1.0 [ 4651.925484] usbcore: registered new interface driver usb-storage [ 4653.977154] scsi 8:0:0:0: Direct-Access Lexar USB Flash Drive 1100 PQ: 0 ANSI: 4 [ 4653.977935] sd 8:0:0:0: [sdb] 30670848 512-byte logical blocks: (15.7 GB/14.6 GiB) [ 4653.978812] sd 8:0:0:0: [sdb] Write Protect is off [ 4653.978816] sd 8:0:0:0: [sdb] Mode Sense: 43 00 00 00 [ 4653.979707] sd 8:0:0:0: [sdb] No Caching mode page found [ 4653.979709] sd 8:0:0:0: [sdb] Assuming drive cache: write through [ 4653.984315] sdb: sdb1 [ 4653.987570] sd 8:0:0:0: [sdb] Attached SCSI removable disk [ 4654.167845] FAT-fs (sdb1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck. [ 5194.611566] usb 2-1.2: USB disconnect, device number 7 [ 5197.154893] usbcore: deregistering interface driver usb-storage [ 5565.133104] usb 1-1.2: new high-speed USB device number 8 using ehci-pci [ 5565.300304] usb 1-1.2: New USB device found, idVendor=0bc2, idProduct=231a [ 5565.300307] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 5565.300308] usb 1-1.2: Product: Expansion [ 5565.300310] usb 1-1.2: Manufacturer: Seagate [ 5565.300311] usb 1-1.2: SerialNumber: NA820204

Here is lsusb

Code: Select all: Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 04f2:b2ea Chicony Electronics Co., Ltd Integrated Camera [ThinkPad] Bus 001 Device 010: ID 0bc2:231a Seagate RSS LLC Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

here is sudo fdisk -l

Code: Select all: Disk /dev/ram0: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram1: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram2: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram3: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram4: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram5: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram6: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram7: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram8: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram9: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram10: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram11: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram12: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram13: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram14: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/ram15: 31.3 MiB, 32768000 bytes, 64000 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disklabel type: dos Disk identifier: 0xef6fdcbc Device Boot Start End Sectors Size Id Type /dev/sda1 * 2048 3074047 3072000 1.5G 7 HPFS/NTFS/exFAT /dev/sda2 3074048 265218047 262144000 125G 7 HPFS/NTFS/exFAT /dev/sda3 265218048 527349689 262131642 125G 83 Linux /dev/sda4 527364054 976771071 449407018 214.3G f W95 Ext'd (LBA) /dev/sda5 527364096 976771071 449406976 214.3G 7 HPFS/NTFS/exFAT Partition 5 does not start on physical sector boundary.

and here is lsmod | grep usb

Code: Select all: usb_storage 69632 0 btusb 45056 0 btrtl 16384 1 btusb btbcm 16384 1 btusb btintel 16384 1 btusb bluetooth 483328 9 bnep,btbcm,btrtl,btusb,btintel usbcore 237568 5 btusb,uvcvideo,usb_storage,ehci_hcd,ehci_pci usb_common 16384 1 usbcore

My suspicion is that I don't have the correct driver, however I am unsure how to go about fixing this. I looked online for the specific Seagate drivers but did not find much. It also works perfectly fine on a Windows.

by **nightwhale** » Oct 2nd, '16, 21:31

this same problem was brought up last year and a solution found. The Seagate Expansion drive requires the uas kernal module to be loaded, which is blacklisted by defualt and listed as broken. The fix is simply to load it with

Code: Select all: sudo modprobe uas

and then take it off the blacklist in

Code: Select all: /etc/modprobe.d/blacklist_ide.conf

here is a full discussion: viewtopic.php?f=41&t=9835

by **doktor5000** » Oct 3rd, '16, 04:18

Please mark the thread accordingly by editing the topic of the first post and prefix it by [DONE], thanks

Mageia forum

[DONE] Seagate external drive recognized but not mounting

[DONE] Seagate external drive recognized but not mounting

Re: NTFS usb external drive recognized but not mounting

Re: NTFS usb external drive recognized but not mounting

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