[SOLVED] Can't restart

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[SOLVED] Can't restart

Postby z » Jun 26th, '13, 05:58

I recently upgraded to 3 from 2 and my laptop will not restart if I select "restart" from the launcher menu. What happens is it will start the reboot process, but then it will just hang on a blank screen after the shutdown splash screen. I can power off the computer and power it back on again and everything is fine. Also, shutting down works fine, it's just rebooting that hangs. Is there any way to find what is causing this? I'm using a dell XPS L502.
Last edited by isadora on Jul 13th, '13, 07:50, edited 1 time in total.
Reason: Cosmetical alteration in subject ;)
z
 
Posts: 54
Joined: Jan 11th, '12, 18:39

Re: Can't restart

Postby wintpe » Jun 26th, '13, 15:09

its usually something down to acpi and the bios.

ive seen this come and go in between updates, so sometimes its caused by a change in internal code in new kernel versions.

this may well be the case for you.

would see if there is a bios update for your machine, but otherwise you way want to look at various kernel command line, amendments
based on issues people with your hardware have, a quick google of linux and your hardware may reveal something generic.

regards peter
Redhat 6 Certified Engineer (RHCE)
Sometimes my posts will sound short, or snappy, however its realy not my intention to offend, so accept my apologies in advance.
wintpe
 
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Joined: May 22nd, '11, 17:08
Location: Rayleigh,, Essex , UK

[SOLVED] Re: Can't restart

Postby z » Jul 13th, '13, 05:53

Problem was fixed with kernel update.
z
 
Posts: 54
Joined: Jan 11th, '12, 18:39


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