[SOLVED] Wifi not working on ASUS X75V

[alopez]

Hi all,

Today I installed Mageia 3 on an ASUS X75V laptop. Strangely, wifi will not work when I boot the default kernel (3.8.13.4-desktop-1.mga3) but works with the kernel that remained from Mageia 2 (3.4.45-desktop-1.mga2).

In both cases, the driver module is loaded:

Code: Select all

# lsmod | grep rt2
rt2800pci              18522  0
rt2800lib              58422  1 rt2800pci
rt2x00pci              14519  1 rt2800pci
rt2x00lib              50801  3 rt2x00pci,rt2800lib,rt2800pci
eeprom_93cx6           13345  1 rt2800pci
mac80211              452829  3 rt2x00lib,rt2x00pci,rt2800lib
cfg80211              192038  2 mac80211,rt2x00lib
crc_ccitt              12708  1 rt2800lib

These are the interfaces:

Code: Select all

# lspcidrake -v | grep NET
alx             : Qualcomm Atheros|AR8161 Gigabit Ethernet [NETWORK_ETHERNET] (vendor:1969 device:1091 subv:1043 subd:14c7) (rev: 10)
rt2800pci       : Ralink corp.|RT5390 Wireless 802.11n 1T/1R PCIe [NETWORK_OTHER] (vendor:1814 device:5390 subv:105b subd:e054)

dmesg ouput is attached.

Any ideas about could be causing this? Is it a problem in the kernel itself or in my configuration?

Thanks.

[zxr250cc]

Hi, I see no one answered so I will try.

Are you using Network Manager or ifup to control the card? I await a reply.

cheers,

zxr250cc

[alopez]

I think I'm using NetworkManager. How can I confirm this? I have the NM applet on the top tight corner.

To avoid net_applet from loading I set the .net_applet file in my home directory with the value AUTOSTART=FALSE. Since then net_applet was not loaded any more, but the problem remained.

Thanks for your help.

[doktor5000]

Which media did you use to install Mageia, and which desktop environment are you using? Do you use net_applet or NetworkManager?
And please provide the output of the following commands:

Code: Select all

ps -ef | grep -ie net -e wpa


and, as root:

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journalctl -b -u network --no-pager
systemctl status network.service
journalctl -b | grep -i firmwarel

[alopez]

Which media did you use to install Mageia, and which desktop environment are you using? Do you use net_applet or NetworkManager?

I used the 64-bit DVD to install M3. I use gnome and NetworkManager.

And please provide the output of the following commands:

Code: Select all

ps -ef | grep -ie net -e wpa

Code: Select all

# ps -ef | grep -ie net -e wpa
root        26     2  0 19:32 ?        00:00:00 [netns]
root       731     1  0 19:33 ?        00:00:00 /usr/sbin/NetworkManager --no-daemon
root       822     1  0 19:33 ?        00:00:00 /usr/sbin/wpa_supplicant -u -f /var/log/wpa_supplicant.log -c /etc/wpa_supplicant.conf -P /run/wpa_supplicant.pid
root      2713  2578  0 19:40 pts/0    00:00:00 grep --color -ie net -e wpa


and, as root:

Code: Select all

journalctl -b -u network --no-pager
systemctl status network.service
journalctl -b | grep -i firmwarel

Code: Select all

# journalctl -b -u network --no-pager
-- Logs begin at Fri, 2013-08-16 20:39:34 CEST, end at Wed, 2013-08-21 19:39:10 CEST. --
Aug 21 19:33:28 localhost network[898]: Bringing up loopback interface:  ./ifup: interface ifcfg-lo is controlled by NetworkManager; skipping.
Aug 21 19:33:28 localhost network[898]: [  OK  ]
Aug 21 19:33:28 localhost network[898]: Configuring wireless regulatory domain  [  OK  ]
Aug 21 19:33:28 localhost ifplugd(eth0)[1027]: ifplugd 0.28 initializing.
Aug 21 19:33:28 localhost ifplugd(eth0)[1027]: Using interface eth0/10:BF:48:A0:38:F7 with driver <alx> (version: 1.2.3)
Aug 21 19:33:28 localhost ifplugd(eth0)[1027]: Using detection mode: SIOCETHTOOL
Aug 21 19:33:28 localhost ifplugd(eth0)[1027]: Initialization complete, link beat not detected.
Aug 21 19:33:28 localhost network[898]: Bringing up interface eth0:  [  OK  ]
Aug 21 19:33:28 localhost network[898]: Bringing up interface wlan0:  ./ifup: interface ifcfg-wlan0 is controlled by NetworkManager; skipping.
Aug 21 19:33:28 localhost network[898]: [  OK  ]
#
# systemctl status network.service
network.service - LSB: Bring up/down networking
     Loaded: loaded (/etc/rc.d/init.d/network)
     Active: active (running) since Wed, 2013-08-21 19:33:28 CEST; 8min ago
    Process: 898 ExecStart=/etc/rc.d/init.d/network start (code=exited, status=0/SUCCESS)
     CGroup: name=systemd:/system/network.service
        └ 1027 /sbin/ifplugd -I -b -i eth0

Aug 21 19:33:28 localhost network[898]: [  OK  ]
Aug 21 19:33:28 localhost network[898]: Configuring wireless regulatory domain  [  OK  ]
Aug 21 19:33:28 localhost ifplugd(eth0)[1027]: ifplugd 0.28 initializing.
Aug 21 19:33:28 localhost ifplugd(eth0)[1027]: Using interface eth0/10:BF:48:A0:38:F7 with driver <alx> (version: 1.2.3)
Aug 21 19:33:28 localhost ifplugd(eth0)[1027]: Using detection mode: SIOCETHTOOL
Aug 21 19:33:28 localhost ifplugd(eth0)[1027]: Initialization complete, link beat not detected.
Aug 21 19:33:28 localhost network[898]: Bringing up interface eth0:  [  OK  ]
Aug 21 19:33:28 localhost network[898]: Bringing up interface wlan0:  ./ifup: interface ifcfg-wlan0 is controlled by NetworkManager; skipping.
Aug 21 19:33:28 localhost network[898]: [  OK  ]
Aug 21 19:33:28 localhost systemd[1]: Started LSB: Bring up/down networking.
# 
# journalctl -b | grep -i firmware
Aug 21 19:33:08 localhost kernel: [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
Aug 21 19:33:08 localhost kernel: psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x361f03)
Aug 21 19:33:28 localhost NetworkManager[731]: <info> monitoring kernel firmware directory '/lib/firmware'.


Thanks for your help!

[alopez]

Resuming this thread, in Mageia 3 I went back to M2's 3.4.45 kernel and the problem was worked around.

Yesterday I upgraded to Mageia 4 hoping the problem would be solved with the kernel 3.12. It was not the case.

Tried booting M4 using the 3.4 kernel, and it works, but the graphical interface fails to start.

Luckily I have some pieces of new information that could help:

When I run rfkill I get this:

Code: Select all

# rfkill list
0: asus-wlan: Wireless LAN
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes


Strange! I have only one wifi device.

If I press FN+F2 (the keys to enable/disable the wifi hardware), then it passes to:

Code: Select all

# rfkill list
0: asus-wlan: Wireless LAN
        Soft blocked: yes
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: yes
        Hard blocked: no


So I guessed a simple unblock would be the solution, but:

Code: Select all

# rfkill unblock all
# rfkill list
0: asus-wlan: Wireless LAN
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes


Back to the starting point. Tried other combinations (unblock 0, unblock1, etc) always with the same results.

However, when I tried booting with acpi=off I got:

Code: Select all

# rfkill list
0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no


and the wifi was working!!! But because of the acpi=off many other thing where not working.

Then I tried blacklisting the rt2800pci module. In that case I got:

Code: Select all

# rfkill list
0: asus-wlan: Wireless LAN
        Soft blocked: no
        Hard blocked: no


But the wlan0 device didn't even exist for iwconfig. I manually loaded the module and again:

Code: Select all

# modprobe rt2800pci
# rfkill list
0: asus-wlan: Wireless LAN
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes


When I boot the 3.4 kernel:

Code: Select all

# rfkill list
0: asus-wlan: Wireless LAN
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no


and the wifi works.

So, something in the 3.12 kernel is blocking the phy0 device. I guess it is the asus-wlan pseudo-device (or whatever it is - I tried disabling the wifi hardware from the BIOS but nothing changed), or something else which is not present in the 3.4.45 kernel.

Has anybody seen this or something similar previously? Any ideas on how to remove the asus-wlan thing? Thanks in advance

[doktor5000]

When I run rfkill I get this:

Code: Select all

# rfkill list
0: asus-wlan: Wireless LAN
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes


Strange! I have only one wifi device.

Yes. But there are two ways to access it, directly via the driver to the wireless device, and the other
via ACPI means via the special asus module. This is the case with many laptops.

Please show the output as root of

Code: Select all

lsmod

[alopez]

This is what I currently have:

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# lsmod
Module                  Size  Used by
ipt_IFWLOG             12622  15
ipt_psd                57587  1
cls_basic              12946  0
cls_flow               17125  0
cls_fw                 12904  0
cls_u32                17137  0
sch_fq_codel           17545  0
sch_tbf                13137  0
sch_prio               13152  0
sch_htb                22278  0
sch_hfsc               22164  0
sch_ingress            12866  0
sch_sfq                21416  0
bridge                110673  0
stp                    12976  1 bridge
llc                    14552  2 stp,bridge
xt_CHECKSUM            12549  0
ipt_rpfilter           12546  0
xt_statistic           12601  0
xt_CT                  12956  22
xt_LOG                 17717  6
xt_connlimit           12636  0
xt_realm               12498  0
xt_addrtype            12635  4
ip_set_hash_ip         27260  2
xt_comment             12504  16
xt_recent              18498  1
xt_nat                 12681  0
ipt_ULOG               14273  0
ipt_REJECT             12541  4
ipt_MASQUERADE         12880  0
ipt_ECN                12529  0
ipt_CLUSTERIP          13508  0
ipt_ah                 12806  0
xt_set                 13181  2
ip_set                 36597  2 ip_set_hash_ip,xt_set
nf_nat_tftp            12489  0
nf_nat_snmp_basic      17302  0
nf_conntrack_snmp      12857  3 nf_nat_snmp_basic
nf_nat_sip             17152  0
nf_nat_pptp            13115  0
nf_nat_proto_gre       13009  1 nf_nat_pptp
nf_nat_irc             12723  0
nf_nat_h323            17720  0
nf_nat_ftp             12770  0
nf_nat_amanda          12491  0
ts_kmp                 12605  5
nf_conntrack_amanda    13041  3 nf_nat_amanda
nf_conntrack_sane      13143  2
nf_conntrack_tftp      13121  3 nf_nat_tftp
nf_conntrack_sip       29764  3 nf_nat_sip
nf_conntrack_proto_udplite    13281  0
nf_conntrack_proto_sctp    18822  0
nf_conntrack_pptp      19258  3 nf_nat_pptp
nf_conntrack_proto_gre    14434  1 nf_conntrack_pptp
nf_conntrack_netlink    36189  0
nf_conntrack_netbios_ns    12665  2
nf_conntrack_broadcast    12589  2 nf_conntrack_netbios_ns,nf_conntrack_snmp
nf_conntrack_irc       13518  3 nf_nat_irc
nf_conntrack_h323      73845  5 nf_nat_h323
nf_conntrack_ftp       18638  3 nf_nat_ftp
xt_TPROXY              17356  0
nf_defrag_ipv6         34651  1 xt_TPROXY
xt_time                12661  0
xt_TCPMSS              12707  0
xt_tcpmss              12501  0
xt_sctp                12853  0
xt_policy              12582  0
xt_pkttype             12504  0
xt_physdev             12587  0
xt_owner               12534  0
xt_NFQUEUE             12776  0
xt_NFLOG               12537  0
nfnetlink_log          17879  1 xt_NFLOG
xt_multiport           12798  6
xt_mark                12563  1
xt_mac                 12492  0
xt_limit               12711  0
xt_length              12536  0
xt_iprange             12783  0
xt_helper              12583  0
xt_hashlimit           17569  0
xt_DSCP                12629  0
xt_dscp                12597  0
xt_dccp                12606  0
xt_conntrack           12760  30
xt_connmark            12755  0
xt_CLASSIFY            12507  0
xt_AUDIT               12678  0
xt_tcpudp              12884  45
xt_state               12578  0
iptable_raw            12678  1
iptable_nat            13011  0
nf_nat_ipv4            13263  1 iptable_nat
nf_nat                 21568  12 nf_nat_ftp,nf_nat_irc,nf_nat_sip,nf_nat_amanda,ipt_MASQUERADE,nf_nat_proto_gre,nf_nat_h323,nf_nat_ipv4,nf_nat_pptp,nf_nat_tftp,xt_nat,iptable_nat
nf_conntrack_ipv4      15012  53
nf_defrag_ipv4         12758  2 xt_TPROXY,nf_conntrack_ipv4
nf_conntrack           92796  35 nf_nat_ftp,nf_nat_irc,nf_nat_sip,nf_nat_amanda,xt_CT,nf_nat_snmp_basic,nf_conntrack_netbios_ns,nf_conntrack_proto_gre,xt_helper,ipt_MASQUERADE,nf_conntrack_proto_udplite,nf_nat,xt_state,xt_connlimit,nf_nat_h323,nf_nat_ipv4,nf_nat_pptp,nf_nat_tftp,xt_conntrack,nf_conntrack_amanda,ipt_CLUSTERIP,nf_conntrack_proto_sctp,nf_conntrack_netlink,nf_conntrack_broadcast,xt_connmark,nf_conntrack_ftp,nf_conntrack_irc,nf_conntrack_sip,iptable_nat,nf_conntrack_h323,nf_conntrack_ipv4,nf_conntrack_pptp,nf_conntrack_sane,nf_conntrack_snmp,nf_conntrack_tftp
iptable_mangle         12695  1
nfnetlink              14606  3 nfnetlink_log,ip_set,nf_conntrack_netlink
iptable_filter         12810  1
ip_tables              27239  4 iptable_filter,iptable_mangle,iptable_nat,iptable_raw
x_tables               34059  52 xt_physdev,xt_pkttype,xt_statistic,xt_DSCP,xt_dccp,xt_dscp,xt_iprange,xt_mark,xt_sctp,xt_time,xt_CT,xt_helper,xt_length,xt_comment,ipt_ULOG,xt_policy,xt_CHECKSUM,xt_recent,ip_tables,xt_tcpmss,xt_tcpudp,ipt_MASQUERADE,ipt_ah,xt_AUDIT,xt_NFQUEUE,xt_NFLOG,xt_limit,xt_owner,xt_realm,xt_state,ipt_rpfilter,xt_connlimit,xt_conntrack,xt_LOG,xt_mac,xt_nat,xt_set,ipt_IFWLOG,ipt_CLUSTERIP,xt_hashlimit,xt_multiport,iptable_filter,xt_CLASSIFY,xt_TCPMSS,xt_TPROXY,xt_connmark,ipt_REJECT,iptable_mangle,ipt_ECN,ipt_psd,xt_addrtype,iptable_raw
af_packet              35649  2
x86_pkg_temp_thermal    14162  0
intel_powerclamp       14668  0
uvcvideo               80968  0
videobuf2_vmalloc      13216  1 uvcvideo
videobuf2_memops       13362  1 videobuf2_vmalloc
videobuf2_core         40625  1 uvcvideo
videodev              134653  2 uvcvideo,videobuf2_core
media                  21895  2 uvcvideo,videodev
arc4                   12608  2
rt2800pci              18719  0
rt2800lib              88813  1 rt2800pci
rt2x00pci              13287  1 rt2800pci
rt2x00mmio             13603  1 rt2800pci
rt2x00lib              55306  4 rt2x00pci,rt2800lib,rt2800pci,rt2x00mmio
eeprom_93cx6           13344  1 rt2800pci
mac80211              516025  3 rt2x00lib,rt2x00pci,rt2800lib
coretemp               13435  0
kvm_intel             142802  0
kvm                   441116  1 kvm_intel
crct10dif_pclmul       14289  0
crc32_pclmul           13113  0
crc32c_intel           22079  0
ghash_clmulni_intel    13259  0
snd_hda_codec_hdmi     41070  1
aesni_intel            55624  0
aes_x86_64             17131  1 aesni_intel
lrw                    13286  1 aesni_intel
gf128mul               14951  1 lrw
snd_hda_codec_via      27860  1
cfg80211              474802  2 mac80211,rt2x00lib
asus_nb_wmi            16990  0
alx                    32452  0
glue_helper            13990  1 aesni_intel
crc_ccitt              12707  1 rt2800lib
mdio                   13807  1 alx
snd_hda_intel          52267  4
snd_hda_codec         192906  3 snd_hda_codec_hdmi,snd_hda_codec_via,snd_hda_intel
snd_hwdep              17698  1 snd_hda_codec
snd_pcm               102078  3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc         18710  2 snd_pcm,snd_hda_intel
snd_timer              29378  1 snd_pcm
iTCO_wdt               13480  0
asus_wmi               24191  1 asus_nb_wmi
iTCO_vendor_support    13718  1 iTCO_wdt
ablk_helper            13597  1 aesni_intel
snd                    83274  15 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_via,snd_pcm,snd_hda_codec,snd_hda_intel
cryptd                 20359  3 ghash_clmulni_intel,aesni_intel,ablk_helper
i2c_i801               22443  0
microcode              19560  0
sparse_keymap          13948  1 asus_wmi
rfkill                 22676  4 cfg80211,asus_wmi
joydev                 17332  0
lpc_ich                21080  0
thermal                18399  0
serio_raw              13413  0
soundcore              15047  1 snd
shpchp                 37032  0
battery                13931  0
ac                     13031  0
cpufreq_ondemand       20254  4
cpufreq_conservative    15314  0
cpufreq_powersave      12618  0
acpi_cpufreq           19790  0
processor              31527  1 acpi_cpufreq
evdev                  17787  23
nvram                  14362  0
ipv6                  357086  3 bridge,nf_defrag_ipv6,xt_TPROXY
autofs4                38674  4
xhci_hcd              170832  0
ehci_pci               12905  0
ehci_hcd               71045  1 ehci_pci
usbcore               228947  4 uvcvideo,ehci_hcd,ehci_pci,xhci_hcd
sr_mod                 22411  0
usb_common             13057  1 usbcore
nouveau               952612  2
i915                  702401  3
mxm_wmi                13021  1 nouveau
wmi                    19177  3 mxm_wmi,nouveau,asus_wmi
ttm                    83917  1 nouveau
video                  19268  3 i915,nouveau,asus_wmi
button                 13871  2 i915,nouveau
i2c_algo_bit           13413  2 i915,nouveau
drm_kms_helper         44214  2 i915,nouveau
drm                   297706  8 ttm,i915,drm_kms_helper,nouveau
i2c_core               40643  7 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,nouveau,videodev
ata_piix               35038  0
mpt2sas               189832  0
raid_class             13554  1 mpt2sas
scsi_transport_sas     41034  1 mpt2sas


[doktor5000]

You could try to blacklist asus_wmi and mxm_wmi, with the following commands as root

Code: Select all

echo "blacklist asus_wmi" >> /etc/modprobe.d/blacklist-mga.conf
echo "blacklist mxm_wmi" >> /etc/modprobe.d/blacklist-mga.conf

Then reboot and try again.

[alopez]

I tried this and didn't work like this because the modules were still loaded. So I also blacklisted asus-nb-wmi and this time it worked, even if mxm-wmi is still loaded (by nouveau I guess). wifi is working again.

Thanks doktor5000 you saved me!

[doktor5000]

Please mark the thread accordingly by editing the topic of the first post and prefix it by [SOLVED], thanks

[alopez]

Some more information in case this could help somebody else.

After blacklisting asus-nb-wmi, no FN+Fn key was working. So I started to investigate the asus-nb-wmi module and find out there is one option called wapf which accepts 3 possible values: 0, 1 or 4.

http://lxr.free-electrons.com/source/drivers/platform/x86/asus-nb-wmi.c

So I tried setting that option to 1 (similar to 4 in my case since I don't have bluetooth) and it works perfectly.

Code: Select all

echo "options asus-nb-wmi wapf=1" > /etc/modprobe.d/asus-x75v.conf


After loading the module (or rebooting the machine), Wi-Fi works as well as the FN+Fn keys.