[HELP] Dell Precision M6800 touchscreen problem.

This forum is dedicated to advanced help and support :

Ask here your questions about advanced usage of Mageia. For example you may post here all your questions about network and automated installs, complex server configurations, kernel tuning, creating your own Mageia mirrors, and all tasks likely to be touchy even for skilled users.

[HELP] Dell Precision M6800 touchscreen problem.

Postby nemmie » Dec 9th, '17, 23:53

I have a Dell Precision M6800, I installed the touchscreen and when the computer first starts up, I have a working touchscreen. Now a little bit of running the computer, sometimes 2 min, sometimes up to an hour, the touchscreen stops working. Then if I do touch the screen then I can't use my mouse left click. the right click works. To get the mouse working again I have to switch to F2 then back to F1 and my mouse works. But to get the touchscreen working again I have to restart the desktop using ctl+alt+backspace. Now is there any utility for controlling how the touchscreen works on Mageia I should have installed?

The Wacom TPC4001 is my touchscreen.
Code: Select all
Bus 002 Device 004: ID 0a5c:5802 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint touch sensor
Bus 002 Device 015: ID 413c:8143 Dell Computer Corp.
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 056a:4001 Wacom Co., Ltd TPC4001
Bus 001 Device 003: ID 1bcf:2c34 Sunplus Innovation Technology Inc.
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 009: ID 413c:5534 Dell Computer Corp.
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 038: ID 413c:2134 Dell Computer Corp.
Bus 003 Device 037: ID 413c:2513 Dell Computer Corp. internal USB Hub of E-Port Replicator
Bus 003 Device 036: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Posts: 17
Joined: Nov 13th, '17, 17:04

Return to Advanced support

Who is online

Users browsing this forum: No registered users and 1 guest