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Touchpad Configuration Errors

PostPosted: Mar 3rd, '15, 10:29
by tfryett
I am running Mageia 4 on a Dell XPS13, and I am having trouble with some of the basic touchpad functionalities offered in the settings. The main issues I am having is with the "Disable touchpad while typing" and the two finger scrolling, both of which I have enabled, but neither of which are working. Is there some driver that I need to install or something? Thank you for your help!

Re: Touchpad Configuration Errors

PostPosted: Mar 3rd, '15, 23:55
by doktor5000
Please show the output of
Code: Select all
xinput list
synclient -l

For the first you might need to install the xinput package.

Re: Touchpad Configuration Errors

PostPosted: Mar 4th, '15, 01:55
by tfryett
Looks like you were spot on:

Code: Select all
[taylor@localhost ~]$ xinput list
bash: xinput: command not found
[taylor@localhost ~]$ sudo urpmi xinput
[sudo] password for taylor:


    rsync://mirror.easthsia.com/mageia/distrib/4/x86_64/media/core/release/xinput-1.6.1-2.mga4.x86_64.rpm
installing xinput-1.6.1-2.mga4.x86_64.rpm from /var/cache/urpmi/rpms           
Preparing...                     #############################################
      1/1: xinput                #############################################
[taylor@localhost ~]$ xinput list
⎡ Virtual core pointer                       id=2   [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                 id=4   [slave  pointer  (2)]
⎜   ↳ SYNAPTICS Synaptics Large Touch Screen     id=9   [slave  pointer  (2)]
⎜   ↳ DLL060A:00 06CB:2734                       id=11   [slave  pointer  (2)]
⎣ Virtual core keyboard                      id=3   [master keyboard (2)]
    ↳ Virtual core XTEST keyboard                id=5   [slave  keyboard (3)]
    ↳ Power Button                               id=6   [slave  keyboard (3)]
    ↳ Video Bus                                  id=7   [slave  keyboard (3)]
    ↳ Power Button                               id=8   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard               id=12   [slave  keyboard (3)]
    ↳ Dell WMI hotkeys                           id=13   [slave  keyboard (3)]
    ↳ Integrated_Webcam_HD                       id=10   [slave  keyboard (3)]
[taylor@localhost ~]$ synclient -l
Couldn't find synaptics properties. No synaptics driver loaded?
[taylor@localhost ~]$


I am assuming that means that I have to install the "synaptic drivers?"

Re: Touchpad Configuration Errors

PostPosted: Mar 4th, '15, 08:48
by doktor5000
That's a good question, as it seems to be some kind of synaptics touchpad, I'd assume they would already be installed.
Can you also post the output of
Code: Select all
lspcidrake -v
and attach /var/log/Xorg.0.log

Found some related threads:
http://forums.linuxmint.com/viewtopic.php?f=49&t=177653
http://xps13-9333.appspot.com/#touchpad
http://askubuntu.com/questions/462135/t ... -dont-help
http://www.jx0.org/2013/12/dell-xps-13- ... 0850685578

Seems that you might need to unload the i2c-hid kernel module to get gestures and other advanced touchpad stuff to work, maybe this also applies to the option you want to enable.
You can unload that module as root via
Code: Select all
rmmod i2c-hid


Also it seems you might need a pretty recent kernel and related libraries (evdev) to get this to work.
Did you try with Mageia 5 beta3 in live mode to see whether it works there?

Re: Touchpad Configuration Errors

PostPosted: Mar 4th, '15, 10:41
by tfryett
Code: Select all
[taylor@localhost ~]$ lspcidrake -v
iwlwifi         : Intel Corporation|Wireless 7260 [NETWORK_OTHER] (vendor:8086 device:08b1 subv:8086 subd:c470) (rev: 6b)
i2c_i801        : Intel Corporation|8 Series SMBus Controller [SERIAL_SMBUS] (vendor:8086 device:9c22 subv:1028 subd:060a) (rev: 04)
unknown         : Intel Corporation|8 Series SATA Controller 1 [AHCI mode] [STORAGE_SATA] (vendor:8086 device:9c03 subv:1028 subd:060a) (rev: 04)
lpc_ich         : Intel Corporation|8 Series LPC Controller [BRIDGE_ISA] (vendor:8086 device:9c43 subv:1028 subd:060a) (rev: 04)
ehci_pci        : Intel Corporation|8 Series USB EHCI #1 [SERIAL_USB] (vendor:8086 device:9c26 subv:1028 subd:060a) (rev: 04)
shpchp          : Intel Corporation|8 Series PCI Express Root Port 3 [BRIDGE_PCI] (vendor:8086 device:9c14) (rev: e4)
shpchp          : Intel Corporation|8 Series PCI Express Root Port 1 [BRIDGE_PCI] (vendor:8086 device:9c10) (rev: e4)
snd_hda_intel   : Intel Corporation|8 Series HD Audio Controller [MULTIMEDIA_AUDIO_DEV] (vendor:8086 device:9c20 subv:1028 subd:060a) (rev: 04)
mei_me          : Intel Corporation|8 Series HECI #0 [COMMUNICATION_OTHER] (vendor:8086 device:9c3a subv:1028 subd:060a) (rev: 04)
xhci_hcd        : Intel Corporation|8 Series USB xHCI HC [SERIAL_USB] (vendor:8086 device:9c31 subv:1028 subd:060a) (rev: 04)
snd_hda_intel   : Intel Corporation|Haswell-ULT HD Audio Controller [MULTIMEDIA_AUDIO_DEV] (vendor:8086 device:0a0c subv:1028 subd:060a) (rev: 0b)
Card:Intel 810 and later: Intel Corporation|Haswell-ULT Integrated Graphics Controller [DISPLAY_VGA] (vendor:8086 device:0a16 subv:1028 subd:060a) (rev: 0b)
unknown         : Intel Corporation|Haswell-ULT DRAM Controller [BRIDGE_HOST] (vendor:8086 device:0a04 subv:1028 subd:060a) (rev: 0b)
hub             : Linux 3.14.32-desktop-1.mga4 xhci_hcd|xHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0003)
hub             : Linux 3.14.32-desktop-1.mga4 xhci_hcd|xHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002)
usbhid          : SYNAPTICS|Synaptics Large Touch Screen [Human Interface Device|No Subclass|None] (vendor:06cb device:0af8)
uvcvideo        : CN0Y2TKG7248747BDHDEA00|Integrated_Webcam_HD [Video|Video Control] (vendor:0bda device:5752)
btusb           : Intel Corp.|Unknown [Wireless|Radio Frequency|Bluetooth] (vendor:8087 device:07dc)
hub             : Linux 3.14.32-desktop-1.mga4 ehci_hcd|EHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002)
hub             : Intel Corp.|Unknown [Hub|Unused|Full speed (or root) hub] (vendor:8087 device:8000)
hid_generic     : DLL060A:00 06CB:2734
hid_multitouch  : SYNAPTICS Synaptics Large Touch Screen
[taylor@localhost ~]$


I am going to try to see if the beta version works! Thanks for the advic!

Re: Touchpad Configuration Errors

PostPosted: Mar 9th, '15, 07:00
by tfryett
I tried to boot from a live usb of MAgeia 5 beta3, but it did not boot properly (there were errors before the system gui even popped up). It was quite messy so I did not catch what it said. I imagine this information will be useful to the dev team, so another question is how do I pipe the right information into a file or something useful to give to the dev team?

Also, do you have any more suggestions of what I can try to get the trackpad working?

Re: Touchpad Configuration Errors

PostPosted: Mar 9th, '15, 20:50
by doktor5000
Apart from the threads with related information I've linked to above? Nope.

Re: Touchpad Configuration Errors

PostPosted: Mar 10th, '15, 00:19
by tfryett
Thanks for all your help doktor! None of the links have turned up a solution, but I will keep looking to see what I can find.

Re: Touchpad Configuration Errors

PostPosted: Mar 10th, '15, 16:21
by claire
Do you use an external mouse aswell as the touchpad?

Re: Touchpad Configuration Errors

PostPosted: Mar 10th, '15, 16:26
by tfryett
Sure, but not simultaneously (the mouse is not plugged in when I try to use the touchpad).