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Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 19th, '14, 22:52
by karpago
I made a fresh install of Mageia 4 (before I was using Mageia 2 without problems) on my HP notebook G62 equipped with a hybrid Radeon HD 5470 and HD 4250.

After the installation I'm encountering problems with the mouse pointer, as if I move it to the right side of the screen, the pointer disappear and I have to move the mouse completely to the left in order to see the pointer again on the screen.

I don't understand if this problem is caused by the graphics driver or from something else. I tried all the option proposed for the graphics system by Mageia, but the only working is that for Radeon 4870 and earlier. All the other choice are not working.

Anyone with this kind of problem? Any suggestion?

Many thanks.

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 20th, '14, 00:44
by doktor5000
Please show the output of
Code: Select all
grep -i driver /var/log/Xorg.0.log
lspcidrake -v | grep VGA

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 21st, '14, 21:56
by karpago
Please find attached the output of the commands.

Many thanks for your help.

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 23rd, '14, 23:27
by karpago
Hope you can help me, because the system is unusable with the mouse pointer that disappear always on the right side.....

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 24th, '14, 12:51
by doktor5000
Can you post the content of your /etc/X11/xorg.conf please?

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 24th, '14, 23:02
by karpago
Please find attached the xorg.conf file.

Many thanks

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 25th, '14, 02:36
by doktor5000
What monitor did you select during installation?
Also, did you add the multi-monitor-configuration? Do you have another monitor connected?

Section "ServerLayout"
Identifier "layout1"
Screen "screen1"
Screen "screen2" RightOf "screen1"
#Option "Xinerama"
EndSection

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 25th, '14, 22:16
by karpago
I'm using only the monitor of my notebook and during the installation I chose "Radeon 4870 and earlier" (the only option working, but I don't understand why not "Radeon 5000 and later") and "configure all the screen independently" and only a plug and play monitor.

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 26th, '14, 00:05
by karpago
I manually removed the screen2 line from the xorg.conf and I solved the problem, but I don't understand which was the error in the installation.

I also don't understand which video driver I'm using. From the output of the command you suggested me it seems that I'm using the proprietary AMD Radeon Driver for the primary HD 5xxx and the X11 open driver for the secondary 4xxx. Is it true?

The installation process for the graphic server is very confusing for my Radeon based notebook.....

Thanks

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 26th, '14, 13:23
by doktor5000
karpago wrote:I manually removed the screen2 line from the xorg.conf and I solved the problem, but I don't understand which was the error in the installation.

You chose "configure all the screen independently" which is for a multi-monitor setup. Better next time only keep the default options.

karpago wrote:I also don't understand which video driver I'm using. From the output of the command you suggested me it seems that I'm using the proprietary AMD Radeon Driver for the primary HD 5xxx and the X11 open driver for the secondary 4xxx. Is it true?

From the /var/log/Xorg.0.log it shows that the free radeon driver is used, not the proprietary driver.
May be interesting to know why the proprietary driver is not used.

Can you please show the output of
Code: Select all
rpm -qa | grep fglrx | sort

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 26th, '14, 22:49
by karpago
"Configure all the screen independently" is the default option in the case of Radeon......The other option are: Xinerama, configure only hd 4250 or configure only hd 5470.

Code: Select all
$ rpm -qa | grep fglrx | sort
dkms-fglrx-13.251-1.mga4.nonfree
fglrx-control-center-13.251-1.mga4.nonfree
fglrx-kernel-3.12.13-desktop-2.mga4-13.251-12.mga4.nonfree
fglrx-kernel-3.12.8-desktop-2.mga4-13.251-9.mga4.nonfree
fglrx-kernel-3.12.9-desktop-1.mga4-13.251-10.mga4.nonfree
fglrx-kernel-desktop-latest-13.251-12.mga4.nonfree
x11-driver-video-fglrx-13.251-1.mga4.nonfree


Thanks

Re: Mouse or Radeon driver problem on Mageia 4

PostPosted: Feb 27th, '14, 14:23
by doktor5000
Probably an issue with that hybrid graphics card and the internal selection/cabling of the display.
Should be reported as a bug, after searching if it hasn't been reported yet already: https://wiki.mageia.org/en/How_to_report_a_bug_properly