Can't make my web camera to work.

This forum is dedicated to basic help and support :

Ask here your questions about basic installation and usage of Mageia. For example you may post here all your questions about getting Mageia isos and installing it, configuring your printer, using your word processor etc.

Try to ask your questions in the right sub-forum with as much details as you can gather. the more precise the question will be, the more likely you are to get a useful answer

Can't make my web camera to work.

Postby Savoritias » Nov 3rd, '13, 20:03

I have bought some time ago a web camera. The brand is media-tech. I have gnomeDE. When I started cheese it recognizes the web camera and it shows that it is connected but it seems unable to show the capture of the camera. Am I misiing a driver?
Savoritias
 
Posts: 2
Joined: Oct 19th, '13, 13:47
Location: Greece

Re: Can't make my web camera to work.

Postby wintpe » Nov 4th, '13, 13:17

there are so many web cameras out there, all with differing chipsets.

sometimes those dont play well with linux, and the symptoms described sound like issues i have seen in the past with

some logitec gsapi cameras.

But with a very generic sounding brand name you have given, its very difficult for anyone who does not have one of these
to make a judgement.

to help us to help you, please run
Code: Select all
su -
*root*password****

lsusb

and

lsmod


from a terminal
and paste them back here in a code block.

with this everyone will have a better chance helping you
regards peter
Redhat 6 Certified Engineer (RHCE)
Sometimes my posts will sound short, or snappy, however its realy not my intention to offend, so accept my apologies in advance.
wintpe
 
Posts: 1204
Joined: May 22nd, '11, 17:08
Location: Rayleigh,, Essex , UK

Re: Can't make my web camera to work.

Postby Savoritias » Nov 4th, '13, 13:44

Here is the output:
Code: Select all
[root@localhost fanis]# lsusb
bash: lsusb: command not found
[root@localhost fanis]# lsmod
Module                  Size  Used by
fuse                   83524  3
ipt_IFWLOG             12622  2
ipt_psd                57587  1
cls_basic              12946  0
cls_flow               17125  0
cls_fw                 12904  0
cls_u32                17137  0
sch_fq_codel           17545  0
sch_tbf                13064  0
sch_prio               13152  0
sch_htb                22278  0
sch_hfsc               22164  0
sch_ingress            12866  0
sch_sfq                21416  0
bridge                110672  0
stp                    12976  1 bridge
llc                    14552  2 stp,bridge
ipt_rpfilter           12546  0
ip6t_MASQUERADE        12768  0
xt_CHECKSUM            12549  0
ip6t_rpfilter          12546  0
xt_statistic           12601  0
xt_CT                  12956  0
xt_realm               12498  0
xt_LOG                 17717  6
xt_connlimit           12636  0
xt_addrtype            12635  4
ip_set_hash_ip         27260  2
xt_comment             12504  0
xt_recent              18498  1
ipt_ULOG               14273  0
ipt_REJECT             12541  2
ipt_MASQUERADE         12880  0
xt_nat                 12681  0
ipt_ECN                12529  0
ipt_CLUSTERIP          13508  0
ipt_ah                 12806  0
ip6table_nat           13015  0
nf_nat_ipv6            13279  1 ip6table_nat
nf_nat_tftp            12489  0
nf_nat_snmp_basic      17302  0
nf_conntrack_snmp      12857  1 nf_nat_snmp_basic
nf_nat_sip             17152  0
nf_nat_pptp            13115  0
nf_nat_proto_gre       13009  1 nf_nat_pptp
nf_nat_irc             12643  0
nf_nat_h323            17720  0
xt_set                 13181  2
ip_set                 36597  2 ip_set_hash_ip,xt_set
nf_nat_ftp             12770  0
nf_nat_amanda          12491  0
nf_conntrack_tftp      13121  1 nf_nat_tftp
nf_conntrack_sip       29764  1 nf_nat_sip
nf_conntrack_sane      13143  0
nf_conntrack_proto_udplite    13281  0
nf_conntrack_proto_sctp    18822  0
nf_conntrack_pptp      19258  1 nf_nat_pptp
nf_conntrack_proto_gre    14434  1 nf_conntrack_pptp
nf_conntrack_netlink    36189  0
nf_conntrack_netbios_ns    12665  0
nf_conntrack_broadcast    12589  2 nf_conntrack_netbios_ns,nf_conntrack_snmp
nf_conntrack_irc       13518  1 nf_nat_irc
nf_conntrack_h323      73845  1 nf_nat_h323
nf_conntrack_ftp       18638  1 nf_nat_ftp
ts_kmp                 12605  5
nf_conntrack_amanda    13041  1 nf_nat_amanda
xt_TPROXY              17356  0
xt_time                12661  0
xt_TCPMSS              12707  0
xt_tcpmss              12501  0
xt_sctp                12853  0
xt_policy              12582  0
xt_pkttype             12504  0
xt_physdev             12587  0
xt_owner               12534  0
xt_NFQUEUE             12776  0
xt_NFLOG               12537  0
nfnetlink_log          17879  1 xt_NFLOG
xt_multiport           12798  4
xt_mark                12563  0
xt_mac                 12492  0
xt_limit               12711  0
xt_length              12536  0
xt_iprange             12783  0
xt_helper              12583  0
xt_hashlimit           17569  0
xt_DSCP                12629  0
xt_dscp                12597  0
xt_dccp                12606  0
xt_connmark            12755  0
xt_CLASSIFY            12507  0
xt_AUDIT               12678  0
ip6t_REJECT            12939  0
xt_tcpudp              12884  10
iptable_raw            12678  0
iptable_nat            13011  0
xt_state               12578  0
nf_nat_ipv4            13263  1 iptable_nat
nf_nat                 21568  15 nf_nat_ftp,nf_nat_irc,nf_nat_sip,nf_nat_amanda,ipt_MASQUERADE,nf_nat_proto_gre,ip6t_MASQUERADE,nf_nat_h323,nf_nat_ipv4,nf_nat_ipv6,nf_nat_pptp,nf_nat_tftp,xt_nat,ip6table_nat,iptable_nat
nf_conntrack_ipv6      18938  1
nf_defrag_ipv6         34645  2 xt_TPROXY,nf_conntrack_ipv6
nf_conntrack_ipv4      15012  14
nf_defrag_ipv4         12758  2 xt_TPROXY,nf_conntrack_ipv4
xt_conntrack           12760  13
nf_conntrack           92796  39 nf_nat_ftp,nf_nat_irc,nf_nat_sip,nf_nat_amanda,xt_CT,nf_nat_snmp_basic,nf_conntrack_netbios_ns,nf_conntrack_proto_gre,xt_helper,ipt_MASQUERADE,nf_conntrack_proto_udplite,nf_nat,ip6t_MASQUERADE,xt_state,xt_connlimit,nf_nat_h323,nf_nat_ipv4,nf_nat_ipv6,nf_nat_pptp,nf_nat_tftp,xt_conntrack,nf_conntrack_amanda,ipt_CLUSTERIP,nf_conntrack_proto_sctp,nf_conntrack_netlink,ip6table_nat,nf_conntrack_broadcast,xt_connmark,nf_conntrack_ftp,nf_conntrack_irc,nf_conntrack_sip,iptable_nat,nf_conntrack_h323,nf_conntrack_ipv4,nf_conntrack_ipv6,nf_conntrack_pptp,nf_conntrack_sane,nf_conntrack_snmp,nf_conntrack_tftp
ip6table_raw           12683  0
ip6table_mangle        12700  0
iptable_mangle         12695  1
nfnetlink              14606  3 nfnetlink_log,ip_set,nf_conntrack_netlink
ip6table_filter        12815  0
ip6_tables             27025  4 ip6table_filter,ip6table_mangle,ip6table_nat,ip6table_raw
iptable_filter         12810  1
ip_tables              27239  4 iptable_filter,iptable_mangle,iptable_nat,iptable_raw
x_tables               34059  59 xt_physdev,xt_pkttype,ip6table_filter,xt_statistic,xt_DSCP,xt_dccp,xt_dscp,xt_iprange,xt_mark,xt_sctp,xt_time,xt_CT,xt_helper,ip6table_mangle,ip6t_rpfilter,xt_length,xt_comment,ipt_ULOG,xt_policy,xt_CHECKSUM,xt_recent,ip_tables,xt_tcpmss,xt_tcpudp,ipt_MASQUERADE,ipt_ah,xt_AUDIT,xt_NFQUEUE,xt_NFLOG,ip6t_MASQUERADE,xt_limit,xt_owner,xt_realm,xt_state,ipt_rpfilter,xt_connlimit,xt_conntrack,xt_LOG,xt_mac,xt_nat,xt_set,ipt_IFWLOG,ipt_CLUSTERIP,xt_hashlimit,xt_multiport,iptable_filter,ip6table_raw,xt_CLASSIFY,xt_TCPMSS,xt_TPROXY,xt_connmark,ipt_REJECT,iptable_mangle,ipt_ECN,ipt_psd,ip6_tables,xt_addrtype,iptable_raw,ip6t_REJECT
af_packet              35649  2
bnep                   19704  2
bluetooth             368018  5 bnep
rfkill                 22676  3 bluetooth
joydev                 17332  0
hid_microsoft          12805  0
usbhid                 48429  0
hid                   105788  2 hid_microsoft,usbhid
usb_storage            62062  0
snd_hda_codec_hdmi     41070  1
x86_pkg_temp_thermal    14162  0
intel_powerclamp       14668  0
coretemp               13435  0
kvm                   441116  0
crct10dif_pclmul       14289  0
crc32_pclmul           13113  0
crc32c_intel           22079  0
snd_hda_codec_via      27860  1
iTCO_wdt               13480  0
iTCO_vendor_support    13718  1 iTCO_wdt
ghash_clmulni_intel    13259  0
aesni_intel            55624  0
aes_x86_64             17131  1 aesni_intel
lrw                    13286  1 aesni_intel
gf128mul               14951  1 lrw
glue_helper            13990  1 aesni_intel
ablk_helper            13597  1 aesni_intel
cryptd                 20359  3 ghash_clmulni_intel,aesni_intel,ablk_helper
snd_hda_intel          48171  5
snd_hda_codec         188810  3 snd_hda_codec_hdmi,snd_hda_codec_via,snd_hda_intel
serio_raw              13413  0
i2c_i801               22443  0
snd_hwdep              17698  1 snd_hda_codec
snd_pcm               102078  3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
lpc_ich                21080  0
alx                    32452  0
mdio                   13807  1 alx
snd_page_alloc         18710  2 snd_pcm,snd_hda_intel
snd_timer              29378  1 snd_pcm
snd                    83274  17 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_via,snd_pcm,snd_hda_codec,snd_hda_intel
soundcore              15047  1 snd
shpchp                 37032  0
thermal                18399  0
fan                    13002  0
cpufreq_ondemand       20254  4
cpufreq_conservative    15314  0
cpufreq_powersave      12618  0
acpi_cpufreq           19790  0
processor              31511  1 acpi_cpufreq
evdev                  17787  21
ipv6                  357086  46 ip6table_mangle,ip6t_rpfilter,bridge,nf_defrag_ipv6,ip6t_MASQUERADE,nf_nat_ipv6,ip6table_nat,xt_TPROXY,ip6t_REJECT,nf_conntrack_ipv6
autofs4                38674  2
nilfs2                156770  2
xhci_hcd              171254  0
sr_mod                 22411  0
ehci_pci               12905  0
ehci_hcd               71045  1 ehci_pci
usbcore               228947  5 usb_storage,ehci_hcd,ehci_pci,usbhid,xhci_hcd
usb_common             13057  1 usbcore
nouveau               952573  3
button                 13871  1 nouveau
video                  19268  1 nouveau
mxm_wmi                13021  1 nouveau
wmi                    19177  2 mxm_wmi,nouveau
i2c_algo_bit           13413  1 nouveau
drm_kms_helper         44214  1 nouveau
ttm                    83917  1 nouveau
drm                   297706  5 ttm,drm_kms_helper,nouveau
i2c_core               40463  5 drm,i2c_i801,drm_kms_helper,i2c_algo_bit,nouveau
[root@localhost fanis]#


Thanks in advance.
Savoritias
 
Posts: 2
Joined: Oct 19th, '13, 13:47
Location: Greece

Re: Can't make my web camera to work.

Postby wintpe » Nov 6th, '13, 13:24

can you please install lsusb, (usbutils) and run it again

looking at the usbcore i dont see any video modules loaded

usbcore 228947 5 usb_storage,ehci_hcd,ehci_pci,usbhid,xhci_hcd

so it maybe that this cam is not supported by linux.

lsusb will give us an ID , we are looking for something like 04f2:b330

with that we can see if it is a recognised and supported device.

looking at amazon though if this is the one i think it is, priced at about £20 then I would think again, and highly recommend that you get
a cam based on UVC as these are probably the best supported by linux.

http://www.ideasonboard.org/uvc/#devices

lists all the devices that are UVC

personally I have 3 of these Logitech Quickcam Communicate Deluxe/S7500
and one of these Logitech Quickcam Pro 5000

and both work great.

many cheaper devices, and this does not only apply to webcams, rely on all the hard work being done by a software component
and the hardware actually contains the bear minimum to work.

more expensive devices , and usually higher performance devices, contain much more on board HW .

in the open source world the cheaper ones, software component is only written for windows, by the manufacturer,
and the only way to get it working in linux is if some bright spark reverse engineers it.

the UVC interface is well defined and as a result well supported.

regards peter
Redhat 6 Certified Engineer (RHCE)
Sometimes my posts will sound short, or snappy, however its realy not my intention to offend, so accept my apologies in advance.
wintpe
 
Posts: 1204
Joined: May 22nd, '11, 17:08
Location: Rayleigh,, Essex , UK

Re: Can't make my web camera to work.

Postby Silver22 » Nov 8th, '13, 04:22

I just ordered a Logitech Quickcam Communicate Deluxe/S7500 from amazon based on the recommendation by wintpe. Thanks.
MOBO: ASUS|F2A85-V PRO A85 FM2 R
PROCESSOR: AMD A10-5800K APU with Radeon(tm) HD 3.8G 4M FM2 R
MEM: 8X2 G.SKILL F3-12800CL9D-8GBRL
HD: Segate 250 gig
VIDEO CARD: ONBOARD AMD/ATI TRINITY [RADEON 7660D]
Silver22
 
Posts: 50
Joined: Aug 20th, '12, 15:35
Location: Georgia


Return to Basic support

Who is online

Users browsing this forum: No registered users and 1 guest