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Logitech Webcam C200 - no sound

Posted:
Jun 6th, '12, 20:28
by albert0
Hello everyone,
After changing from 32 to 64 bits Mageia 1 (upgrade PC) no sound from the camera. IN Phonon camera is visible but not accessible, in pulseaudio is not visible. Please help.
lsusb shows Bus 002 Device 002: ID 046d: 0802 Logitech, Inc.. C200 webcam
Re: Logitech Webcam C200 - no sound

Posted:
Jun 6th, '12, 23:34
by wintpe
Can you post the output of lsmod while the cam is plugged in here please, this will identify what driver has loaded, also if you can extract from the output of dmesg the messages that are generated as you plug the cam in to usb.
You should see about 4 to 10 lines from the end of dmesg command after its plugged in
Regards peter
Re: Logitech Webcam C200 - no sound

Posted:
Jun 7th, '12, 12:23
by albert0
- Code: Select all
usb 2-1: new high speed USB device using ehci_hcd and address 3
usb 2-1: New USB device found, idVendor=046d, idProduct=0802
usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=2
usb 2-1: SerialNumber: XXXXXXXXX
Linux video capture interface: v2.00
uvcvideo: Found UVC 1.00 device <unnamed> (046d:0802)
input: UVC Camera (046d:0802) as /devices/pci0000:00/0000:00:13.2/usb2/2-1/2-1:1.0/input/input7
usbcore: registered new interface driver uvcvideo
USB Video Class driver (v1.0.0)
- Code: Select all
uvcvideo 67214 0
videodev 81982 1 uvcvideo
v4l2_compat_ioctl32 16728 1 videodev
ipt_IFWLOG 12622 1
cls_flow 17195 0
cls_fw 12863 0
cls_u32 17101 0
sch_tbf 13064 0
sch_prio 13152 0
sch_htb 21972 0
sch_hfsc 22344 0
sch_ingress 12866 0
sch_sfq 17212 0
xt_time 12661 0
xt_connlimit 12716 0
xt_realm 12498 0
xt_set 13099 2
ip_set_hash_ip 32007 2
ip_set 40225 2 xt_set,ip_set_hash_ip
iptable_raw 12678 0
xt_comment 12504 18
xt_recent 18393 0
xt_policy 12582 0
ipt_ULOG 18286 0
ipt_REJECT 12541 4
ipt_REDIRECT 12670 0
ipt_NETMAP 12662 0
ipt_MASQUERADE 12880 0
ipt_ECN 12529 0
ipt_ecn 12529 0
ipt_CLUSTERIP 13508 0
ipt_ah 12806 0
ipt_addrtype 12599 2
nf_nat_tftp 12489 0
nf_nat_snmp_basic 17265 0
nf_nat_sip 17087 0
nf_nat_pptp 13115 0
nf_nat_proto_gre 13050 1 nf_nat_pptp
nf_nat_irc 12723 0
nf_nat_h323 17644 0
nf_nat_ftp 12770 0
nf_nat_amanda 12491 0
ts_kmp 12605 5
nf_conntrack_amanda 13041 1 nf_nat_amanda
nf_conntrack_sane 13178 0
nf_conntrack_tftp 13156 1 nf_nat_tftp
nf_conntrack_sip 29572 1 nf_nat_sip
nf_conntrack_proto_sctp 18489 0
nf_conntrack_pptp 19254 1 nf_nat_pptp
nf_conntrack_proto_gre 14209 1 nf_conntrack_pptp
nf_conntrack_netlink 26607 0
nf_conntrack_netbios_ns 12654 0
nf_conntrack_irc 13552 1 nf_nat_irc
nf_conntrack_h323 73851 1 nf_nat_h323
nf_conntrack_ftp 14535 1 nf_nat_ftp
xt_TPROXY 17327 0
nf_tproxy_core 12610 1 xt_TPROXY,[permanent]
ip6_tables 27347 1 xt_TPROXY
nf_defrag_ipv6 18272 1 xt_TPROXY
xt_tcpmss 12501 0
xt_pkttype 12504 0
xt_physdev 12587 0
xt_owner 12498 0
xt_NFQUEUE 12659 0
xt_NFLOG 12537 0
nfnetlink_log 17895 1 xt_NFLOG
xt_multiport 12798 5
xt_mark 12563 1
xt_mac 12492 0
xt_limit 12711 0
xt_length 12536 0
xt_iprange 12662 0
xt_helper 12583 0
xt_hashlimit 17533 0
xt_DSCP 12629 0
xt_dscp 12597 0
xt_dccp 12606 0
xt_conntrack 12728 12
xt_connmark 12755 0
xt_CLASSIFY 12507 0
ipt_LOG 17089 5
xt_tcpudp 12884 12
xt_state 12578 0
iptable_nat 13383 0
nf_nat 26181 12 ipt_REDIRECT,ipt_NETMAP,ipt_MASQUERADE,nf_nat_tftp,nf_nat_sip,nf_nat_pptp,nf_nat_proto_gre,nf_nat_irc,nf_nat_h323,nf_nat_ftp,nf_nat_amanda,iptable_nat
nf_conntrack_ipv4 20034 15 iptable_nat,nf_nat
nf_defrag_ipv4 12729 2 xt_TPROXY,nf_conntrack_ipv4
nf_conntrack 91480 30 xt_connlimit,ipt_MASQUERADE,ipt_CLUSTERIP,nf_nat_tftp,nf_nat_snmp_basic,nf_nat_sip,nf_nat_pptp,nf_nat_irc,nf_nat_h323,nf_nat_ftp,nf_nat_amanda,nf_conntrack_amanda,nf_conntrack_sane,nf_conntrack_tftp,nf_conntrack_sip,nf_conntrack_proto_sctp,nf_conntrack_pptp,nf_conntrack_proto_gre,nf_conntrack_netlink,nf_conntrack_netbios_ns,nf_conntrack_irc,nf_conntrack_h323,nf_conntrack_ftp,xt_helper,xt_conntrack,xt_connmark,xt_state,iptable_nat,nf_nat,nf_conntrack_ipv4
iptable_mangle 12695 1
nfnetlink 14327 3 ip_set,nf_conntrack_netlink,nfnetlink_log
iptable_filter 12810 1
ip_tables 27201 4 iptable_raw,iptable_nat,iptable_mangle,iptable_filter
x_tables 33794 48 ipt_IFWLOG,xt_time,xt_connlimit,xt_realm,xt_set,iptable_raw,xt_comment,xt_recent,xt_policy,ipt_ULOG,ipt_REJECT,ipt_REDIRECT,ipt_NETMAP,ipt_MASQUERADE,ipt_ECN,ipt_ecn,ipt_CLUSTERIP,ipt_ah,ipt_addrtype,xt_TPROXY,ip6_tables,xt_tcpmss,xt_pkttype,xt_physdev,xt_owner,xt_NFQUEUE,xt_NFLOG,xt_multiport,xt_mark,xt_mac,xt_limit,xt_length,xt_iprange,xt_helper,xt_hashlimit,xt_DSCP,xt_dscp,xt_dccp,xt_conntrack,xt_connmark,xt_CLASSIFY,ipt_LOG,xt_tcpudp,xt_state,iptable_nat,iptable_mangle,iptable_filter,ip_tables
rndis_host 18545 0
cdc_ether 14107 1 rndis_host
usbnet 36375 2 rndis_host,cdc_ether
af_packet 26571 0
vboxnetadp 13382 0
vboxnetflt 28297 0
vboxdrv 268268 2 vboxnetadp,vboxnetflt
usblp 18102 0
snd_hda_codec_hdmi 27884 1
snd_hda_codec_realtek 349605 1
snd_hda_intel 32916 2
snd_hda_codec 103315 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 13604 1 snd_hda_codec
snd_seq_oss 38218 0
snd_seq_midi_event 14899 1 snd_seq_oss
snd_seq 61397 4 snd_seq_oss,snd_seq_midi_event
snd_seq_device 14498 2 snd_seq_oss,snd_seq
snd_pcm_oss 45615 0
snd_pcm 96181 4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_timer 29396 2 snd_seq,snd_pcm
snd_mixer_oss 22316 1 snd_pcm_oss
snd 77898 16 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq_oss,snd_seq,snd_seq_device,snd_pcm_oss,snd_pcm,snd_timer,snd_mixer_oss
sg 36452 0
sr_mod 22258 0
8139too 33497 0
mii 13893 2 usbnet,8139too
i2c_piix4 13694 0
i2c_core 39771 2 videodev,i2c_piix4
sp5100_tco 13697 0
serio_raw 13166 0
soundcore 15094 1 snd
snd_page_alloc 18484 2 snd_hda_intel,snd_pcm
fuse 78478 3
ipv6 331954 2 xt_TPROXY,nf_defrag_ipv6
it87 47590 0
hwmon_vid 12746 1 it87
binfmt_misc 17456 1
cpufreq_ondemand 19321 0
cpufreq_conservative 19774 0
cpufreq_powersave 12538 0
powernow_k8 17941 0
freq_table 14143 2 cpufreq_ondemand,powernow_k8
mperf 12667 1 powernow_k8
dm_mod 77693 0
fglrx 2929050 139
edac_core 53600 0
joydev 17412 0
xhci_hcd 120038 0
eeepc_wmi 13604 0
sparse_keymap 13898 1 eeepc_wmi
evdev 17748 16
rfkill 26083 2 eeepc_wmi
k10temp 13119 0
wmi 19070 1 eeepc_wmi
processor 31102 1 powernow_k8
button 14041 1 fglrx
ata_piix 30755 0
ahci 25854 4
libahci 26563 1 ahci
libata 218441 3 ata_piix,ahci,libahci
sd_mod 40492 4
scsi_mod 217808 4 sg,sr_mod,libata,sd_mod
crc_t10dif 12563 1 sd_mod
ext4 370531 2
jbd2 87017 1 ext4
crc16 12675 1 ext4
uhci_hcd 31816 0
ohci_hcd 37486 0
ehci_hcd 60818 0
usbhid 48540 0
hid 90763 1 usbhid
usbcore 200876 11 uvcvideo,rndis_host,cdc_ether,usbnet,usblp,xhci_hcd,uhci_hcd,ohci_hcd,ehci_hcd,usbhid
Re: Logitech Webcam C200 - no sound

Posted:
Jun 7th, '12, 12:26
by isadora
Please people, present your command-output between [CODE]-tags to keep the forum readable.
Re: Logitech Webcam C200 - no sound

Posted:
Jun 7th, '12, 14:01
by wintpe
does this help
http://forums.fedoraforum.org/showthread.php?t=242675maybe not, but it points out your not alone with this webcam, others are expiriencing probs.
usualy the uvcvideo webcams are excelent and just work, but i cant see any audio interface being loaded in your modules or in the kernel when you plug in the webcam.
regards peter
Re: Logitech Webcam C200 - no sound

Posted:
Jun 8th, '12, 10:14
by albert0
Hello, I found the problem does not load the module snd_usb_audio because I do not have it in the system.
My question is how to get the missing module?
Re: Logitech Webcam C200 - no sound

Posted:
Jun 8th, '12, 15:34
by wintpe
its already in the kernel you just have to load it
try
modprobe snd_usb_audio
is it now seen in lsmod
ifso you need to add an entry to your modprobe.conf file
something like alias snd-card-4 snd-usb-audio
regards peter
Re: Logitech Webcam C200 - no sound

Posted:
Jun 8th, '12, 19:08
by albert0
[root@mageia a]# modprobe snd_usb_audio
FATAL: Module snd_usb_audio not found.
FATAL: Error running install command for snd_usb_audio
sorry no luck!
kernel 2.6.38.8-desktop-10.mga
Re: Logitech Webcam C200 - no sound

Posted:
Jun 9th, '12, 00:39
by wintpe
ok for a min i thought maybe i was wrong where it came from, but im not.
I just switched on my mga2 system and plugged in a logitech pro 5000 thats similar to the C200
it uses the uvcvideo and snd_usb_audio
as soon as i plugged it in the snd_usb_audio module loaded .
it is part of the 3.3.6 desktop 2 kernel.
and its files live down the path
/lib/modules/3.3.6-desktop.2.mga2/kernel/sound/usb/snd-usb-audio.ko.xy
check that that file is in place.
regards peter
Re: Logitech Webcam C200 - no sound

Posted:
Jun 9th, '12, 13:04
by doktor5000
wintpe wrote:it uses the uvcvideo and snd_usb_audio
as soon as i plugged it in the snd_usb_audio module loaded .
it is part of the 3.3.6 desktop 2 kernel.
and its files live down the path
/lib/modules/3.3.6-desktop.2.mga2/kernel/sound/usb/snd-usb-audio.ko.xy
The module name contains dashes, not underscores

Re: Logitech Webcam C200 - no sound

Posted:
Jun 11th, '12, 15:00
by wintpe
there must be some aliasing somewhere as they both work, underscores or dashes.
anyway suspect that this prob maybe down to missing /etc/modprobe.d/snd-usb-audio
which should have the install commands for the driver
that comes from the sound-scripts-0.{version).mga1 file, so would expect similar in mga2
regards peter