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[SOLVED] HP p3015s printer problems

PostPosted: Feb 27th, '12, 17:55
by Garthhh
the top of the page is chopped off 6-7mm including a test page printed from MCC
resetting the top margin doesn't help
suggestions

Re: HP p3015s printer problems

PostPosted: Feb 27th, '12, 20:16
by doktor5000
You may want to have a look at this bugreport, starting from this comment:
https://bugs.mageia.org/show_bug.cgi?id=3024#c3

Re: HP p3015s printer problems

PostPosted: Feb 28th, '12, 06:19
by Garthhh
I broke it the rest of the way,
I can see the printers,
but they're not connected
would deleting the configuration files let me start over?

Re: HP p3015s printer problems

PostPosted: Feb 28th, '12, 12:44
by doktor5000
Sorry but i don't understand what you mean with the first part of your post. Please be a bit more
precise and describe what the problem is. Yes, removing the configuration files would let you start over again.
Just do the following as root:
Code: Select all
service cups stop && rm -f /etc/cups/printers.conf && rm -f /etc/cups/ppd/* && service cups start

Re: HP p3015s printer problems-Solved

PostPosted: Feb 28th, '12, 18:29
by Garthhh
I had removed & reinstalled both printers
Hp 3015 & 4400
when trying to print a test page, I setting page showed not connected
I uninstalled both printers
stopped & restarted cups, as you directed through a terminal
it looks like I could have also used the services tab on mcc
reinstalled both, printed a test page
the 3010 works fine now page prints without chopping the top of the page

Thanks Doc