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Software or hardware problems?

PostPosted: Aug 10th, '20, 18:47
by KlausMikalson
Hello everyone,,
I'm having all sorts of trouble with my Lenovo IdeaPad 310, running Mageia 6 with a Plasma desktop. Most of these issues are intermittent, which makes me think that there may be hardware problems involved. Unfortunately, I deleted the original Windows partition completely, so I can't check whether the other OS would work better ... unless I reinstall completely.

Would any of you have any experience with these issues, or have any hint of an idea what they might be?

An intermittent problem where the wifi connection is irretrievably dropped, due to a firmware crash (see viewtopic.php?f=25&t=11829)
An intermittent problem where the system fails to boot up. It gets stuck before the login screen is shown and can only be fixed by turning off the machine with a long press on the power button and a restart.
A reproducible problem where an external screen connected via HDMI cable to show a presentation won't show any LibreOffice Impress animations or slide transitions, although other video content is shown
An intermittent problem where the desktop starts flashing, fails to refresh properly, and becomes unusable until restarting the desktop environment
A rare problem where the mouse pointer becomes unresponsive and can only be restored by restarting the X server
A rare problem where a constant stream of nonsensical text input comes from out of nowhere and makes applications such as Writer or KWrite unusable until a system reset

Any help will be appreciated.

Re: Software or hardware problems?

PostPosted: Aug 10th, '20, 20:14
by doktor5000
Hi there,

overall that sounds more likely to be a hardware problem. Although you could easily check a few things.
Do the issues still occur when you are only running on battery / only running without battery?
Also, what you could try without fully reinstalling is simply booting a Mageia 7 live media, which you can write to a USB pendrive.
Have a look at our downloads page, instructions are linked there: https://www.mageia.org/downloads/

Apart from that, you mention Mageia 6. Although you don't mention since when those issues are occuring (since forever, since a few months/weeks, ... ) some context information would be useful.