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Mageia Welcome & KMail Screens Black

PostPosted: May 13th, '20, 22:40
by BrentRogers
Attached are what I see when I run KMail and the Welcome Screen.
Any Ideas on what may be going on?
And what's needed to fix?

These seem to be the only apps that are 'black'.
I don't really want to start fiddling around with my display settings.
I tried that earlier and then 'nothing worked'. Had to do a lot more 'fiddling'
to get things back to where everything else seems to 'behave'

With K-Mail -- other than the black screen it seems to behave as expected.
With the Welcome Screen -- what I really want to do is "Check/Uncheck" the box
such that the Welcome Screen no longer shows when I login.

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 14th, '20, 18:08
by doktor5000
For Mageia Welcome to prevent autostart you only have to create the file ~/.mageiawelcome/norun.flag

Seems to be an issue with qml applications. What graphics card and driver do you use currently ?

Code: Select all
lspcidrake -v|grep VGA
glxinfo


Also please run kmail from a terminal as regular user, and post the complete output here.

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 15th, '20, 02:21
by BrentRogers
lspcidrake -v|grep VGA
glxinfo
Output is attached as lspcidrake.txt

kmail output is attached as kmail.txt

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 15th, '20, 06:47
by benmc
hi

please output of:
Code: Select all
$ lscpu

and
Code: Select all
$ uname -a

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 15th, '20, 14:53
by BrentRogers
lscpu output
Code: Select all
Architecture:        i686
CPU op-mode(s):      32-bit
Byte Order:          Little Endian
Address sizes:       32 bits physical, 32 bits virtual
CPU(s):              1
On-line CPU(s) list: 0
Thread(s) per core:  1
Core(s) per socket:  1
Socket(s):           1
Vendor ID:           GenuineIntel
CPU family:          6
Model:               9
Model name:          Intel(R) Pentium(R) M processor 1400MHz
Stepping:            5
CPU MHz:             600.000
CPU max MHz:         1400.0000
CPU min MHz:         600.0000
BogoMIPS:            2797.63
Flags:               fpu vme de pse tsc msr mce cx8 sep mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 tm pbe bts cpuid est tm2


uname -a output
Code: Select all
Linux brogers-linuxlaptop 5.6.8-desktop586-1.mga7 #1 SMP Thu Apr 30 06:08:33 UTC 2020 i686 i686 i386 GNU/Linux

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 15th, '20, 17:42
by doktor5000
Please don't create attachments for text ouput that is only a few lines long. Just copy&paste the output into a code box.

Problem is your graphics card is too old., it does not support OpenGL 2. Have a look at https://bugs.kde.org/show_bug.cgi?id=356839#c1

What happens if you run kmail like this ?
Code: Select all
QT_XCB_FORCE_SOFTWARE_OPENGL=1 kmail

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 15th, '20, 22:32
by BrentRogers
Well...
After a lot of 'humming and hawing" kmail finally displays as expected.

Now I do not have my hear set on using kmail.
This machine is only a backup so any email client will probalbly work.
Is there an alternative to Kmail that you can suggest -- one that will not have these OpenGL2 issues.

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 15th, '20, 23:27
by benmc
thanks for that info.

I have an older 32bit machine and some applications ( MCC, Mageia welcome and others) will not run as they require a sse2 capable CPU.
I was just checking to see if your system supported sse2.

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 15th, '20, 23:41
by BrentRogers
FYI
MCC runs fine.

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 16th, '20, 15:31
by BrentRogers
The post at https://bugs.kde.org/show_bug.cgi?id=356839#c1 helped.
I added
Code: Select all
QT_XCB_FORCE_SOFTWARE_OPENGL=1
LIBGL_ALWAYS_SOFTWARE="true"

to the end of my ~/.bashrc file and kmail and the welcome screen now appear.

Thank you to all.

Re: Mageia Welcome & KMail Screens Black

PostPosted: May 16th, '20, 16:00
by BrentRogers
Sorry -- this did not work after all- was looking at the wrong system.
When I do try to run the Welcome App and Kmail, it seems to lock up my system while it tries to figure out what to do.