Mageia forum

I have been using Mageia 7 betas and updating.
I can currently boot satisfactorily using kernel 5.1.9, but beyond those it hangs.
Following is some system info:

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System:
  Host: localhost Kernel: 5.1.9-desktop-1.mga7 x86_64 bits: 64
  Desktop: KDE Plasma 5.15.4 Distro: Mageia 7 mga7
Machine:
  Type: Laptop System: Hewlett-Packard product: HP EliteBook 8560p v: A0001C02
  serial: <filter>
  Mobo: Hewlett-Packard model: 1618 v: KBC Version 97.4D serial: <filter>
  BIOS: Hewlett-Packard v: 68SCF Ver. F.42 date: 07/15/2013
Battery:
  ID-1: BAT0 charge: 47.7 Wh condition: 49.5/49.5 Wh (100%)
CPU:
  Topology: Dual Core model: Intel Core i5-2540M bits: 64 type: MT MCP
  L2 cache: 3072 KiB
  Speed: 1093 MHz min/max: 800/3300 MHz Core speeds (MHz): 1: 1165 2: 1076 3: 1228
  4: 1267
Graphics:
  Device-1: AMD Seymour [Radeon HD 6400M/7400M Series] driver: radeon v: kernel
  Display: x11 server: Mageia X.org 1.20.4 driver: radeon,v4l FAILED: ati tty: N/A
  OpenGL: renderer: AMD CAICOS (DRM 2.50.0 / 5.1.9-desktop-1.mga7 LLVM 8.0.0)
  v: 3.3 Mesa 19.1.0
Audio:
  Device-1: Intel 6 Series/C200 Series Family High Definition Audio
  driver: snd_hda_intel
  Sound Server: ALSA v: k5.1.9-desktop-1.mga7
Network:
  Device-1: Intel 82579LM Gigabit Network driver: e1000e
  IF: enp0s25 state: down mac: <filter>
  Device-2: Intel Centrino Advanced-N 6205 [Taylor Peak] driver: iwlwifi
  IF: wlo1 state: up mac: <filter>
Drives:
  Local Storage: total: 465.76 GiB used: 110.53 GiB (23.7%)
  ID-1: /dev/sda vendor: Western Digital model: WD5000LPVX-00V0TT0 size: 465.76 GiB
Partition:
  ID-1: / size: 205.87 GiB used: 110.53 GiB (53.7%) fs: ext4 dev: /dev/sda1
  ID-2: swap-1 size: 1.59 GiB used: 1.5 MiB (0.1%) fs: swap dev: /dev/sda6
Sensors:
  Missing: Required tool sensors not installed. Check --recommends
Info:
  Processes: 227 Uptime: 3h 52m Memory: 7.74 GiB used: 3.11 GiB (40.1%) Shell: bash
  inxi: 3.0.34

Any suggestions?

--Tony

At which point of the boot process does it hang? What is last shown on screen? Does any key or key combination do anything (Esc, Ctrl+Alt+F2/F3, etc...)?

If you can boot your system with an earlier kernel, it could help if you posted the last lines of the previous boot that hanged (with journalctl -b -1)

Not sure if this means anything??

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ul 02 19:27:47 localhost kernel: radeon 0000:01:00.0: Direct firmware load for radeon/CAICOS_pfp.bin failed with error -2
Jul 02 19:27:47 localhost kernel: ni_cp: Failed to load firmware "radeon/CAICOS_pfp.bin"
Jul 02 19:27:47 localhost kernel: [drm:evergreen_init [radeon]] *ERROR* Failed to load firmware!
Jul 02 19:27:47 localhost kernel: radeon 0000:01:00.0: Fatal error during GPU init
Jul 02 19:27:47 localhost kernel: [drm] radeon: finishing device.
Jul 02 19:27:47 localhost kernel: [TTM] Finalizing pool allocator
Jul 02 19:27:47 localhost kernel: [TTM] Finalizing DMA pool allocator
Jul 02 19:27:47 localhost kernel: [TTM] Zone  kernel: Used memory at exit: 0 kiB
Jul 02 19:27:47 localhost kernel: [TTM] Zone   dma32: Used memory at exit: 0 kiB
Jul 02 19:27:47 localhost kernel: [drm] radeon: ttm finalized
Jul 02 19:27:47 localhost kernel: radeon: probe of 0000:01:00.0 failed with error -2


I assume there is a problem with graphics.
This is with latest kernel.

--Tony

I went to install "radeon-firmware" and got this response:

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The following packages have to be removed for others to be upgraded:
kernel-desktop-5.1.11-1.mga7-1-1.mga7.x86_64
 (due to conflicts with radeon-firmware[< 20190603-1])
kernel-desktop-5.1.14-1.mga7-1-1.mga7.x86_64
 (due to conflicts with radeon-firmware[< 20190603-1])
kernel-desktop-latest-5.1.14-1.mga7.x86_64
 (due to missing kernel-desktop-5.1.14-1.mga7)

So I guess there is a conflict with those newer kernels and that is where the problem lies.

--Tony

That's odd, I have a CAICOS GPU as well and didn't have this kind of problem. Maybe your non-free repository hasn't been updated (not on my PC now, but here you can see the available radeon-firmware version is 20190603-1, so it shouldn't create conflicts)

Hmm ... 20190503-1 is the one showing here.

Just did:

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urpmi -a

And installed all updates and then was able to install:

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urpmi radeon-firmware (20190603-1)

Many thanks for the help!
Perhaps I need to manually jog things every now and then.

--Tony

Whoops .... still not booting with new kernels.
Think I'll have to leave it.
Possibly do full hardware tests and see if something is going on there.

--Tony

Maybe your packages weren't up to date because in May the update system in Cauldron switched and packages were released in the Updates repositories instead of Release (ref. https://ml.mageia.org/l/arc/dev/2019-05/msg00512.html). To make sure your system is up to date you should try running urpmi --auto-update; not sure what the current situation is, as I haven't updated since the official Mageia 7 release.

If even after updating the problem is still there, I guess you'll have to look at the journal messages again (and if there's nothing there then the Xorg log file)