Software or hardware problems?

[Gelsenbury]

I'm having all sorts of trouble with my Lenovo IdeaPad 310, running Mageia 6 with a Plasma desktop. Most of these issues are intermittent, which makes me think that there may be hardware problems involved. Unfortunately, I deleted the original Windows partition completely, so I can't check whether the other OS would work better ... unless I reinstall completely.

Would any of you have any experience with these issues, or have any hint of an idea what they might be?

• An intermittent problem where the wifi connection is irretrievably dropped, due to a firmware crash (see viewtopic.php?f=25&t=11829)
• An intermittent problem where the system fails to boot up. It gets stuck before the login screen is shown and can only be fixed by turning off the machine with a long press on the power button and a restart.
• A reproducible problem where an external screen connected via HDMI cable to show a presentation won't show any LibreOffice Impress animations or slide transitions, although other video content is shown
• An intermittent problem where the desktop starts flashing, fails to refresh properly, and becomes unusable until restarting the desktop environment
• A rare problem where the mouse pointer becomes unresponsive and can only be restored by restarting the X server
• A rare problem where a constant stream of nonsensical text input comes from out of nowhere and makes applications such as Writer or KWrite unusable until a system reset

Any help will be appreciated.

Edited on 7 March 2018: Added the point about the boot problem.

[filip]

You might try with another user or desktop environment. Altough graphic driver seems suspicious to me.

[wintpe]

Hi

i was going to write a long paragraph about plasma requires beefyer hardware and old laptops might have low power low horsepower graphics adapters which may not cut it, but then i looked up your laptop,

and while not high end, it has one of the modern embeded graphics intel cpu's if ive looked at the right one.

i have one of these in my asus ux31 and it works perfectly well, however as ive seen getting newer laptops for friends the intel 810 driver along with the version of mesa sometimes dont keep up with some of the changes intel is introducing

later kernels and updates will provide newer versions of these, and I know there are newer versions in updates_testing of mesa and kernel.

you might want to try some of these to see if things improve.

please verify i am right about the graphics as if you have an extra nvidia or ati graphics option in yours my suggestions could be off .

for this please let us have a lspci output

also looks very much like

viewtopic.php?f=7&t=12276

regards peter

[Gelsenbury]

please verify i am right about the graphics as if you have an extra nvidia or ati graphics option in yours my suggestions could be off .

for this please let us have a lspci output

You are right. The laptop is not high-end, but fairly recent - bought new less than a year ago. It has a build-in Intel graphics chip, which is detected.

Code: Select all

[dennis@manchot04 ~]$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation Skylake GT2 [HD Graphics 520] (rev 07)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10)
02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 30)


also looks very much like

viewtopic.php?f=7&t=12276

regards peter

It didn't sound like the same thing to me, but perhaps it is. In that case, it's a matter of waiting for the new drivers.

I will also try another desktop environment, just to make sure. I'll do this when I next have access to the HDMI projector.

I forgot to mention in my list that the machine sometimes fails to boot up altogether. I'll edit this now.

These issues are very unfortunate, because the system works very fast when it works.

[wintpe]

did you want to selectively try the drivers from updates-testing.

it may help

you would need kernel... whatever latest version and kernel-devel, cpupower , kernel-latest, and then mesa with whatever that pulls in

regards peter