[DONE] Install on ASUS laptop N551J fails.

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[DONE] Install on ASUS laptop N551J fails.

Postby tukker » Jun 28th, '15, 13:39

I am a little sad now. :(

I tried to install Mageia 5 on my new laptop (UEFI) an ASUS N551J with two graphical cards (intel and nvidia). I have tried every option mentioned in the errata (hybrid graphics). I have tried the Live KDE 64 DVD and the classical 64 DVD. Nothing works. I am now 'doomed' to use Mint, that works at once, but I like Mageia much better (if it is installable).

LiveKDE64DVD:

Sometimes at boottime (LiveDVD) I get many nouveau errors and after a while I get a KDE desktop (intel detected?). I can than install it and after reboot I sometimes can configure a user and can log in into KDE. After a few seconds everything freezes. Poweroff and poweron and than it freezes already at boottime (blank screen or with nouveau errors with sometimes I see kernel panic).

Sometimes at boottime (LiveDVD) I get less nouveau errors and it freezes already (no KDE).

I tried boot options as suggested 'optimus' and/or 'rd.blacklist=nouveau rd.blacklist=nvidia xdriver=intel' –> No effect. Still nouveau errors at boottime and/or freezes.

ClassicalKDE64DVD:

Installation works until after reboot. Same problems as with the LiveDVD.
I tried the boot options, no effect. At the point of the installer to configure the graphics, it suggested 'Intel 810 and later' and not 'use intel only' as told in the errata. Even with Intel selected I get nouveau errors at boottime, with or without boot options.

It seems a problem like mentioned in the errata with the hybrid graphics (Intel+Nvidia), but the suggested options does not work.

Linux Mint 17.1:

No problem, works at once. No errors.

What to do?:

I like to help the developers to solve this problem, but I am out of my options. I am not a developer. How can I deliver the information needed (commands to run, logs, maybe screenphotos at boottime) to help? I really like Mageia and like to run it on my laptop, but at the moment Linux Mint 17.1 is the best alternative to use the laptop for now, but missing a few recent applications (texlive, scribus, lyx, k9copy, etc).

What does Mint different than Mageia?

With regards,
Last edited by tukker on Jun 30th, '15, 09:38, edited 1 time in total.
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Re: Install on ASUS laptop N551J fails.

Postby doktor5000 » Jun 28th, '15, 16:09

Hi there,

your persistence is welcome :)

One question remains, is that a legacy isntallation or an UEFI installation.

And as you already completed the installation, what happens on first boot? You should try the xdriver=vesa option alone to try to use vesa driver.
Please describe how far you get during boot, and try to switch to another tty via Ctrl+Alt+F2 - F8 and then get the content
of /var/log/Xorg.0.log and attach it here. Also the output as root of journalctl -ab might help.
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Re: Install on ASUS laptop N551J fails.

Postby tukker » Jun 28th, '15, 18:00

Well, it is a dual boot installation (UEFI) with Windows 8.1, so xdriver=vesa does not work (as I have read).

At the moment Mint is installed, so I can attach a Mint log for your information. I cannot find journalctl on my Mint installation at the moment.

A Mageia 5 installation I will try ASAP again. (maybe triple boot).
Attachments
Xorg.0.log
Mint 17.1
(25.2 KiB) Downloaded 199 times
Last edited by tukker on Jun 28th, '15, 19:10, edited 1 time in total.
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Re: Install on ASUS laptop N551J fails.

Postby doktor5000 » Jun 28th, '15, 19:10

Ok, from the X log I can see that mint only tries to load the intel driver, nouveau/nvidia is not listed at all.

From the dmesg log, it seems the mint kernel nouveau driver doesn't even know your chipset and hence fails to load.
Apart from that, also only intel driver used, also for framebuffer:

[ 0.714029] fb: conflicting fb hw usage inteldrmfb vs EFI VGA - removing generic driver
[snip]
[ 1.146561] fbcon: inteldrmfb (fb0) is primary device
[snip]
[ 2.742636] nouveau E[ DEVICE][0000:01:00.0] unknown chipset, 0x117110a2
[ 2.742637] nouveau E[ DRM] failed to create 0x80000080, -22
[ 2.742761] nouveau: probe of 0000:01:00.0 failed with error -22


edit doktor5000: I can see one open bugreport about nvidia+optimus: https://bugs.mageia.org/show_bug.cgi?id=15734

I suggest to open a bugreport, after searching if it hasn't been reported yet already: https://wiki.mageia.org/en/How_to_report_a_bug_properly
Please put me on CC or put the link here, so I can try to follow up with our kernel maintainer.
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Re: Install on ASUS laptop N551J fails.

Postby tukker » Jun 28th, '15, 19:11

OK, I will try Mageia again.
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Re: Install on ASUS laptop N551J fails.

Postby tukker » Jun 28th, '15, 20:49

See https://bugs.mageia.org/show_bug.cgi?id=15734

Next step is a real install (but not today).
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Re: Install on ASUS laptop N551J fails.

Postby doktor5000 » Jun 28th, '15, 21:31

What you could try is to use nouveau.runpm=0 as boot option to disable power management, this seems necessary for some newer chipsets.
Also yours, gtx 860m from what I can see, might be rare so no nouveau developer tested this yet.
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Re: Install on ASUS laptop N551J fails.

Postby tukker » Jun 29th, '15, 22:12

It is working now, I am happy again :-)

I use the boot options 'rdblacklist=nouveau nouveau.runpm=0 xdriver=intel'

nouveau.runpm=0 is a tip from doktor5000, with this the LiveDVD/USB gives nouveau errors but I get at least at every boot a KDE desktop.

The same boot options I use for the installed system.
Right after install with the first boot I selected 'Safe Mode' and added 'blacklist nouveau' to /etc/modprobe.conf.

After this I get no errors and get a beautiful Mageia KDE desktop.

See https://bugs.mageia.org/show_bug.cgi?id=16245

Thanks for all the help.
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Re: Install on ASUS laptop N551J fails.

Postby doktor5000 » Jun 29th, '15, 22:56

You're welcome and thanks for the feedback.
Please mark the thread accordingly by editing the topic of the first post and prefix it by [DONE], thanks.
Cauldron is not for the faint of heart!
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