[SOLVED] Install hangs and computer reboots

[abda11ah]

Hi,

I downloaded the net-install iso of the latest mageia x86_64 (boot-nonfree.iso)
Then I made an USB flash disk copy using Rufus(on Windows 7 x64)

I tried many boot modes like VGA mode etc... but all the boot modes failed and reboots the computer when loading of the file all.rdz

Here is a short summary of my motherboard (4GB DDR2) :

HWiNFO64 Version 4.44-2300

Motherboard ---------------------------------------------------------------

[Computer]
Computer Brand Name: Hewlett-Packard HP Compaq dc5850 Small Form Factor
[Motherboard]
Motherboard Model: Hewlett-Packard 3029h
Motherboard Chipset: AMD 780V (RS780C) + SP5100 (SB700)
Motherboard Slots: 1xPCI, 2xPCI Express x1, 1xPCI Express x16
PCI Express Version Supported: v2.0
USB Version Supported: v2.0
[BIOS]
BIOS Manufacturer: Hewlett-Packard
BIOS Date: 11/15/11
BIOS Version: 786F6 v03.14
UEFI BIOS: Not Capable
Super-IO/LPC Chip: SMSC SCH5327 + SMSC 37N972

Processeur AMD Athlon(tm) Dual Core Processor 5200B, 2700 MHz, 2 cœur(s), 2 processeur(s) logique(s)

AMD RS880(M) Chipset - Host Bridge ----------------------------------------

[General Information]
Device Name: AMD RS880(M) Chipset - Host Bridge
Original Device Name: AMD RS880(M) Chipset - Host Bridge
Device Class: Host-to-PCI Bridge


Hewlett-Packard/AMD RS880(M) Chipset - PCI Express IGP Port ---------------

[General Information]
Device Name: Hewlett-Packard/AMD RS880(M) Chipset - PCI Express IGP Port
Original Device Name: Hewlett-Packard/AMD RS880(M) Chipset - PCI Express IGP Port
Device Class: PCI-to-PCI Bridge
Revision ID: 0
Bus Number: 0
Device Number: 1
Function Number: 0
PCI Latency Timer: 32
Hardware ID: PCI\VEN_103C&DEV_9602&SUBSYS_00000000&REV_00
[System Resources]
Interrupt Line: N/A
Interrupt Pin: N/A
[Features]
Bus Mastering: Enabled
Running At 66 MHz: Capable
Fast Back-to-Back Transactions: Not Capable
[Driver Information]
Driver Manufacturer: (Périphériques système standard)
Driver Description: Pont PCI vers PCI standard PCI
Driver Provider: Microsoft
Driver Version: 6.1.7601.17514
Driver Date: 21-Jun-2006
DeviceInstanceId PCI\VEN_103C&DEV_9602&SUBSYS_3029103C&REV_00\3&21436425&0&08

ATI/AMD Radeon 3100 (RS780C) - Video Adapter ------------------------------

[General Information]
Device Name: ATI/AMD Radeon 3100 (RS780C) - Video Adapter
Original Device Name: ATI/AMD Radeon 3100 (RS780C) - Video Adapter
Device Class: VGA Compatible Adapter


AMD RS880(M) Chipset - PCI Express Port 2 ---------------------------------

[General Information]
Device Name: AMD RS880(M) Chipset - PCI Express Port 2
Original Device Name: AMD RS880(M) Chipset - PCI Express Port 2
Device Class: PCI-to-PCI Bridge


ATI/AMD SP5100 (SB700) - SATA RAID0/1/10 Controller -----------------------

[General Information]
Device Name: ATI/AMD SP5100 (SB700) - SATA RAID0/1/10 Controller
Original Device Name: ATI/AMD SP5100 (SB700) - SATA RAID0/1/10 Controller
Device Class: RAID controller


ATI/AMD SP5100 (SB700) - LPC Bridge ---------------------------------------

[General Information]
Device Name: ATI/AMD SP5100 (SB700) - LPC Bridge
Original Device Name: ATI/AMD SP5100 (SB700) - LPC Bridge
Device Class: PCI-to-ISA Bridge

ATI/AMD SB600/SB700 - PCI-to-PCI Host Bridge ------------------------------

[General Information]
Device Name: ATI/AMD SB600/SB700 - PCI-to-PCI Host Bridge
Original Device Name: ATI/AMD SB600/SB700 - PCI-to-PCI Host Bridge


Video Adapter -------------------------------------------------------------

ATI/AMD Radeon 3100 -------------------------------------------------------

[Video chipset]
Video Chipset: ATI/AMD Radeon 3100
Video Chipset Codename: RS780C
Video Memory: 256 MBytes of DDR2 SDRAM
[Video Card]
Video Card: ATI/AMD Radeon 3100 (RS780C) - Video Adapter [Hewlett-Packard]

[martinw]

Sounds rather like https://bugs.mageia.org/show_bug.cgi?id=11679. Does that match what you are seeing?

[abda11ah]

yes, exactly the same bug

[martinw]

On my hardware, the Mageia-3 ISOs worked OK. Try installing Mageia-3, and then follow one of the procedures described in https://wiki.mageia.org/en/Mageia_4_Release_Notes#Upgrading_from_Mageia_3 to upgrade to Mageia-4.

Also, as I recall, the Mageia-4 Live DVD worked OK, so you could do an install from that.

[abda11ah]

I just tried the DVD dualarch with XFCE Desktop (1GB sized). When I choose "install Mageai" at boot menu i can see a small cursor that blinks on the top left corner of the screen. I waited about 20 minutes but nothing more, no hard drive activity, no other things than the cursor.

[doktor5000]

The dualarch DVD, was that Mageia 4 or 3? Did you check the comment from martinw above?

[abda11ah]

the dualarch DVD is the one available on this page :
https://www.mageia.org/en/downloads/

[doktor5000]

You did not answer the question:

The dualarch DVD, was that Mageia 4 or 3? Did you check the comment from martinw above?

And yes the Mageia 3 media are also available on the download page: https://www.mageia.org/en/3/download_index.php

[abda11ah]

it's the 4.1 version

[martinw]

Sorry - I'd forgotten this detail. Running the installer from the boot menu of the Mageia-4 Live DVD did not work either. Try booting to the live desktop and then clicking on the "Install on Hard Disk" icon on the desktop.

[abda11ah]

I tried Mageia 3 CD dual-arch (700MB) from https://www.mageia.org/en/3/download_index.php
I tried all the available modes on boot-menu :
- Default
- No ACPI
- No local APIC
- Safe settings
- 640x480 / 800x600 / text
It always reboots after a quick loading bar.

I will make a try of Mageia-4 Live DVD

[abda11ah]

Problem solved:

I solved it by setting the storage option to Native mode IDE in the BIOS.

[isadora]

Please abda11ah don't forget to mark the topic [SOLVED].
You can do so, by editing the subject/title in the first message in this topic.
Write [SOLVED] to the left of subject/title, thanks ahead.