Actually you seem to have misunderstood this, there was no flame war, not at all. For the thread title, it should be meaningful and clear,
and adding [SOLVED] improves the overall clarity of the forum, so users looking for a solution can easily filter out threads which might contain a solution that they're looking for.
For the original title (which i've changed by the way) this had actually a similar meaning as "Help, i've got a problem" or something like that, which doesn't give any information what problem or what issue the thread is really about for people using forum search function, browsing forums or using search engines. As this is a support forum, for the most part people come here if they have problems, so this essentially means the title had no real informational value about the content, which is quite bad as most people search for thread titles. Now get what i mean?
Also Ken-Bergen stepped in for your defense, and his reply was more directed at isadora in defense for you, as you can read further on. So you didn't offend anyone, and your problem is solved, no?
For the documentation, feel free to give us some pointers what you've searched for so we can maybe adjust documentation.
Some is available via our wiki at
https://wiki.mageia.org/en/Rpmdrake and maybe also
https://wiki.mageia.org/en/URPMIUnfortunately there are some predefined terms like software management and repositories, as that's what it is.
We can't really guess under what words a user is expecting to find that, until such user gives us some feedback, no?
And you also gave us a lesson about communicating better, so mission accomplished
Sincere Regards