[SOLVED] HP p3015s printer problems

[Garthhh]

the top of the page is chopped off 6-7mm including a test page printed from MCC
resetting the top margin doesn't help
suggestions

[doktor5000]

You may want to have a look at this bugreport, starting from this comment:
https://bugs.mageia.org/show_bug.cgi?id=3024#c3

[Garthhh]

I broke it the rest of the way,
I can see the printers,
but they're not connected
would deleting the configuration files let me start over?

[doktor5000]

Sorry but i don't understand what you mean with the first part of your post. Please be a bit more
precise and describe what the problem is. Yes, removing the configuration files would let you start over again.
Just do the following as root:

Code: Select all

service cups stop && rm -f /etc/cups/printers.conf && rm -f /etc/cups/ppd/* && service cups start

[Garthhh]

I had removed & reinstalled both printers
Hp 3015 & 4400
when trying to print a test page, I setting page showed not connected
I uninstalled both printers
stopped & restarted cups, as you directed through a terminal
it looks like I could have also used the services tab on mcc
reinstalled both, printed a test page
the 3010 works fine now page prints without chopping the top of the page

Thanks Doc