Mageia forum

Hello Mages, I am using Mageia Cauldron and recently I bought an external HDD (NTFS format). Sadly, Mageia is not automounting the HDD, besides I can see the HDD in dmesg:

[ 1253.942834] fuse init (API version 7.23)
[ 1434.365968] usb 1-1.2: USB disconnect, device number 6
[ 4540.155878] usb 1-1.2: new high-speed USB device number 7 using ehci-pci
[ 4540.303479] usb 1-1.2: New USB device found, idVendor=0bc2, idProduct=2322
[ 4540.303487] usb 1-1.2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 4540.303491] usb 1-1.2: Product: Expansion
[ 4540.303495] usb 1-1.2: Manufacturer: Seagate
[ 4540.303498] usb 1-1.2: SerialNumber: NA815V8S

fuse and ntfs-3g are installed, but I can not to see the HDD in Dolphin or in /dev/sdb. Anyone have some idea on what can I do?

Thanks!
PS.: It is working in Kubuntu 15.04

What do you mean by automounting? That is not configured by default, and configuration also depends on the desktop environment in use.
Based on the mentioning of dolphin, seems you're using KDE. So you do not get a popup for a new harddisk?

Please do the following after unplugging your disk - Open a terminal, and as root run:

Code: Select all: journalctl -af

then wait a few seconds, and plugin the disk, and wait again fifteen seconds or so, until no new output appears.
Then post everything here.

Thanks doktor5000. I am using KDE.

This is the output:

Mai 28 08:48:08 anubis kernel: usb 1-1.2: new high-speed USB device number 9 using ehci-pci
Mai 28 08:48:08 anubis kernel: usb 1-1.2: New USB device found, idVendor=0bc2, idProduct=2322
Mai 28 08:48:08 anubis kernel: usb 1-1.2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
Mai 28 08:48:08 anubis kernel: usb 1-1.2: Product: Expansion
Mai 28 08:48:08 anubis kernel: usb 1-1.2: Manufacturer: Seagate
Mai 28 08:48:08 anubis kernel: usb 1-1.2: SerialNumber: NA815V8S
Mai 28 08:48:08 anubis mtp-probe[7919]: checking bus 1, device 9: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2"
Mai 28 08:48:08 anubis mtp-probe[7919]: bus: 1, device: 9 was not an MTP device

Thanks!

That recognition string is not complete. There also should have been some verbiage in the journal about a USB mass storage device being found, followed by the assignment of a /dev/sd* device.

If, in fact, this is all there was, then there is likely to be a defect in the USB controller on the external drive. You might also try changing the cable.

with the drive connected, what is the output of lsusb?

lsusb output:

$ lsusb
Bus 002 Device 003: ID 10f1:1a28 Importek
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 138a:0005 Validity Sensors, Inc. VFS301 Fingerprint Reader
Bus 001 Device 004: ID 03f0:231d Hewlett-Packard Broadcom 2070 Bluetooth Combo
Bus 001 Device 009: ID 0bc2:2322 Seagate RSS LLC
Bus 001 Device 003: ID 0bda:0153 Realtek Semiconductor Corp. Mass Storage Device
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

The HD is that Seagate device.

And a image from MCC hardware configuration:

That last line in right side says the module for the hardware is unknown.

As I said, Mageia is not auto-mounting the HD. In fact the HD is not recognized, because it there is not a /dev/sd* assignment - so I can not to perform a manual mounting too.

The HD works fine in the Kubuntu machine of my girlfriend, so it is not a problem of the HD itself or the cable. Maybe something in my hardware or software, I don't know.

Hi sorcerers, after some investigation I found the uas module was not loaded by the kernel. It is the correct module for my HD, because it is an USB 3.0 using USB Attached SCSI protocol.

Looks like the uas module is broken for some devices on Linux (it is blacklisted in /etc/modprobe.d/blacklist_ide.conf), but it is working for my HD.

So, after run:

Code: Select all: # modprobe uas

My HD was recognized correctly. Now I will remove it from blacklist for now.

Thanks!

filipesaraiva wrote:Looks like the uas module is broken for some devices on Linux (it is blacklisted in /etc/modprobe.d/blacklist_ide.conf), but it is working for my HD.

Thanks for sharing, moved this to the tips&tricks subforum.

the modprobe uas worked for me. Thanks you so much!

It would probably be helpful for others if you open a bugreport against cauldron for this, so that harddrake will know that similar drives require this module to be loaded or that upstream needs to add this to the respective udev rules to load this on demand, from which all distributions would benefit.

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[SOLVED] External HDD not mounting due to missing uas module

[SOLVED] External HDD not mounting due to missing uas module

Re: External HDD (NTFS) not mounting in Mageia Cauldron

Re: External HDD (NTFS) not mounting in Mageia Cauldron

Re: External HDD (NTFS) not mounting in Mageia Cauldron

Re: External HDD (NTFS) not mounting in Mageia Cauldron

Re: External HDD (NTFS) not mounting in Mageia Cauldron

[SOLVED] Re: External HDD (NTFS) not mounting in Mageia Caul

Re: [SOLVED] Re: External HDD (NTFS) not mounting in Mageia

Re: [SOLVED] External HDD not mounting due to missing uas mo

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