[SOLVED] sound gone!

[SOLVED] sound gone!

Postby oldbiddie » Mar 11th, '14, 22:45

mageia2 x64 KDE
sound was not very loud. I tried to correct it and now I have no sound at all. How to find out what went wrong?
TIA
Last edited by oldbiddie on Mar 17th, '14, 15:08, edited 1 time in total.
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Re: sound gone!

Postby wintpe » Mar 12th, '14, 16:03

open up the pulse audio control panel under sound and video and
then play a sound, ie an mp3

check that you are getting a representation of the sound in the playback tab

select the output tab and try selecting the various ports available in the port menu.

adjust the volume in playback nd port , or unmute if nessasary

if you are not getting a representation of sound in the playback tab, then let us know.

regards peter
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Re: sound gone!

Postby oldbiddie » Mar 12th, '14, 19:32

Hi,
I get a representation of sound but the little loudspeaker has a red cross ( muted audio. How do I unmute it?) I tried clicking but it doesn't do anything

thanks for your help
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Re: sound gone!

Postby wintpe » Mar 13th, '14, 16:44

ok i had this issue myself yesterday on my laptop

under sound and video theres an icon called QAShctl

start that

under the tree masterplaybackswitch

is the button marked 0 enabled

as this has recently started getting disabled on my laptop

regards peter
Redhat 6 Certified Engineer (RHCE)
Sometimes my posts will sound short, or snappy, however its realy not my intention to offend, so accept my apologies in advance.
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Re: sound gone!

Postby oldbiddie » Mar 14th, '14, 08:07

Thank you but I don't seem to have QAShctl :-(
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Re: sound gone!

Postby doktor5000 » Mar 14th, '14, 20:34

It's called QAS mixer and contained in the package qastools:

Code: Select all
[doktor5000@Mageia4 ~]$ urpmf qashctl
qastools:/usr/bin/qashctl
qastools:/usr/share/applications/qashctl.desktop
qastools:/usr/share/icons/hicolor/16x16/apps/qashctl.png
qastools:/usr/share/icons/hicolor/32x32/apps/qashctl.png
qastools:/usr/share/icons/hicolor/48x48/apps/qashctl.png
qastools:/usr/share/icons/hicolor/64x64/apps/qashctl.png
qastools:/usr/share/icons/hicolor/scalable/apps/qashctl.svg
qastools:/usr/share/man/man1/qashctl.1.xz
qastools:/usr/bin/qashctl
qastools:/usr/share/applications/qashctl.desktop
qastools:/usr/share/icons/hicolor/16x16/apps/qashctl.png
qastools:/usr/share/icons/hicolor/32x32/apps/qashctl.png
qastools:/usr/share/icons/hicolor/48x48/apps/qashctl.png
qastools:/usr/share/icons/hicolor/64x64/apps/qashctl.png
qastools:/usr/share/icons/hicolor/scalable/apps/qashctl.svg
qastools:/usr/share/man/man1/qashctl.1.xz
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Re: sound gone!

Postby oldbiddie » Mar 14th, '14, 23:53

I get:

Code: Select all
[ms@localhost ~]$ urpmf qashctl
no xml-info available for medium "Mageia 2 - x86_64 DVD"
qastools:/usr/bin/qashctl
qastools:/usr/share/applications/qashctl.desktop
qastools:/usr/share/icons/hicolor/16x16/apps/qashctl.png
qastools:/usr/share/icons/hicolor/32x32/apps/qashctl.png
qastools:/usr/share/icons/hicolor/48x48/apps/qashctl.png
qastools:/usr/share/icons/hicolor/64x64/apps/qashctl.png
qastools:/usr/share/icons/hicolor/scalable/apps/qashctl.svg
qastools:/usr/share/man/man1/qashctl.1.xz



not sure what I should do next....sorry
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Re: sound gone!

Postby oldbiddie » Mar 15th, '14, 16:03

I opened QAS and I find it difficult to say if the master playback switch is enabled or not but tried it both ways and: still no sound

I have sound on other users!, grrrr


since I have sound as another user, I tried to config like the other user but it still doesn't work. I must be missing something...and why did it suddenly stop working?
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Re: sound gone!

Postby wintpe » Mar 17th, '14, 11:57

if thats the case try this.

theres a directory under /home/username called .kde4 (note the dot that starts it

in unix/linux this is called a hidden file or directory when started with a dot.

.kde4 contains all the kde settings for that user and only that user.

moving this to .kde.old will force kde to startup in default mode , with all kde releates stuff reset.

this does not mean everything for that user is reset, just kde.

this will loose many settings that you may have configured under kde, but will set you back to a good starting point.

it does not effect firefox or thunderbird etc , as each application outside of that included in kde has its own .directory

so to move it, use the mv command.

open a terminal and type

Code: Select all
mv .kde4 .kde4.old


now exit and login as that user again.

.kde4 will get recreated.

if it does not fix the sound you can revert to the old kde settings using

Code: Select all
mv .kde4 .kde4.new
mv .kde4.old .kde4


but it will help to eliminate user releated kde settings.

regards peter
Redhat 6 Certified Engineer (RHCE)
Sometimes my posts will sound short, or snappy, however its realy not my intention to offend, so accept my apologies in advance.
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Re: sound gone!

Postby oldbiddie » Mar 17th, '14, 15:01

Worked :-) THANK YOU

messed up Kmail but never mind
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Re: sound gone!

Postby isadora » Mar 17th, '14, 15:07

Oldbiddie, please mark the topic accordingly, will you?
Thank you!!!! :)
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