Page 1 of 1
[SOLVED] After Upgrade no sound.
Posted:
Jan 7th, '14, 09:04by francescospina
After the last upgrade i've lost the sound on my laptop. I have Mageia 3 in a laptop Toshiba A100-095. If i try to see the setup for the audio all seems to be good, but i've not sound, in alsamixer all is setup to 100 and if i go to the audio setting i see the bar working like the sound is going. I've tried to follow other topic but i still have the same problem.
Thank yoo.
Re: After Upgrade no sound.
Posted:
Jan 7th, '14, 20:39by doktor5000
What desktop environment do you use? And in the mixer of the desktop environment, what's selected as main device?
As most laptops also have HDMI output via graphics card, which is mostly preferred by the system and usually one needs to switch that to Internal Audio Analog Stereo.
Re: After Upgrade no sound.
Posted:
Jan 7th, '14, 21:27by francescospina
My desktop environment is KDE and the audio card is HDA Intel Realtek ALC861-VD. I tried to change the default sound card with the intel card but nothing change.
Re: After Upgrade no sound.
Posted:
Jan 7th, '14, 21:36by doktor5000
That's alsamixer. Use kmix, which is in the lower right corner in your systray in the screenshot.
Re: After Upgrade no sound.
Posted:
Jan 7th, '14, 22:08by francescospina
I have problem to launch kmix, if i click the icon the system seems to start but after few second the process is stopped, if i try to launch the program by the terminal i have this result:
[root@localhost francesco]# kmix
unnamed app(3149): KUniqueApplication: Cannot find the D-Bus session server: "Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken."
unnamed app(3148): KUniqueApplication: Pipe closed unexpectedly.
Re: After Upgrade no sound.
Posted:
Jan 7th, '14, 22:19by doktor5000
You should not launch kmix as root, please run it as normal user.
If you really want to (there's no use to it, as if you run it under root, next time your KDE session is restored it will restore the settings for the normal user) then do so after running
- Code: Select all
su -
Re: After Upgrade no sound.
Posted:
Jan 7th, '14, 22:21by doktor5000
doktor5000 wrote:You should not launch kmix as root, please run it as normal user. If you started it as normal user from menu, check if it's not hidden in systemtray. Click on the little triangle right of the systemtray to show hidden entries.
If you really want to run graphical applications as root (there's no use to it, as if you run it under root, next time your KDE session is restored it will restore the settings for the normal user) then do so after running
- Code: Select all
su -
Re: After Upgrade no sound.
Posted:
Jan 8th, '14, 09:51by francescospina
I'm on kmix, if i go to the riproduction settings i see the file attacched. If i want to select the principal channel i have only: "Output Dummy". Am I in the right way?
Re: After Upgrade no sound.
Posted:
Jan 8th, '14, 22:31by doktor5000
Yes, but it should show your actual sound devices there.
Did you maybe disable Pulseaudio beforehand, or any other changes to the audio setup?
Also check what you see in systemsettings -> multimedia -> phonon -> device preferences for playback.
Re: After Upgrade no sound.
Posted:
Jan 10th, '14, 17:29by francescospina
Sorry if i'm writing the answer now but i have this pc at parents home, and i can't use it every day..I attach the screen shot of the audio setting, and the internal audio stereo is in grey, could be a problem with the driver? i didn't change nothing in this settings, i have this problem since i've installed the update.
Re: After Upgrade no sound.
Posted:
Jan 11th, '14, 23:09by marja
Tbh, I don't know anything about sound, but I copied the suggestions about sound troubleshooting that are hidden in MCC to
https://wiki.mageia.org/en/Support:DebuggingSoundProblems#The_.22Sound_troubleshooting.22_suggestions_in_MCCIf that doesn't help, then there are more links when you scroll up in that page.
Cheers,
Marja
Re: After Upgrade no sound.
Posted:
Jan 18th, '14, 21:50by francescospina
I haven't solved my problem, who can help me? please
Re: After Upgrade no sound.
Posted:
Jan 19th, '14, 12:43by marja
francescospina wrote:I haven't solved my problem, who can help me? please
You tried everything here
https://wiki.mageia.org/en/Support:Debu ... d_commandsand there were no error messages or weird results at all?
Re: After Upgrade no sound.
Posted:
Jan 19th, '14, 14:45by francescospina
I have used this command to show if pulse audio have problem, but i don't understand the results:
- Code: Select all
[francesco@localhost ~]$ ps aux | grep pulseaudio
500 4960 0.8 0.2 109520 5888 ? S<l 13:29 0:05 /usr/bin/pulseaudio --start --log-target=syslog
500 5657 0.0 0.0 4916 840 pts/2 S+ 13:40 0:00 grep --color pulseaudio
All it's working correctly?
I have used all the command of the link and i think that all is ok, i think that the problem is the driver of the sound card.
Re: After Upgrade no sound.
Posted:
Jan 19th, '14, 16:01by doktor5000
Well, you don't understand the results but you think that everything is OK? Above output only shows that pulseaudio service is running.
What about point 3, 7 and 8 from the wiki page?
Re: After Upgrade no sound.
Posted:
Jan 20th, '14, 09:18by francescospina
I have done those command but i didn't know that i had to post it, next time i will do it because now i'm out of my house. I think that all is good because i don't read program off or something else, is only an intuition. Doktor5000 doesn't think that the problem could be in the image attached above where the internal audio is in grey? Is normal or is a problem of driver? I'm here to learn.
Re: After Upgrade no sound.
Posted:
Jan 20th, '14, 13:51by wintpe
if you go to start -> sound and video -> pulseaudio volume control and select the tab output devices
what does it say
also what profile is selected in the configuration.
regards peter
Re: After Upgrade no sound.
Posted:
Jan 20th, '14, 21:43by doktor5000
francescospina wrote:Doktor5000 doesn't think that the problem could be in the image attached above where the internal audio is in grey? Is normal or is a problem of driver?
The screenshot shows a sympton or the effect of your problem, but not the reason.
It is not normal, you should see all your soundcards there, and no dummy output. Probably you configured that yourself somehow.
Right-click on kmix -> main channel -> what is selected there? What can you select?
@Peter: It will only show Dummy device, as that's the one enabled currently. kmix should be favored.
Re: After Upgrade no sound.
Posted:
Jan 20th, '14, 21:59by francescospina
If i go to the main channel i can select only "Output Dummy", i don't have other choise.
Re: After Upgrade no sound.
Posted:
Jan 20th, '14, 22:15by doktor5000
What do you see on the rightmost tab in pavucontrol?
Re: After Upgrade no sound.
Posted:
Jan 20th, '14, 22:26by francescospina
I can't answer now because that laptop is not with me. I wrote my last answer because i remembered what i saw in the main channel. I will post the answer when i will get that laptop, sorry.
Re: After Upgrade no sound.
Posted:
Jan 25th, '14, 23:26by francescospina
I don't know why but in the configuration of pavucontrol i had analogic stereo input, after changing in output all is gone well.
Thank you for the help.