[SOLVED] Problems with WiFi Intel 8265/8275

[eduardomestre]

Hello, I have a second-hand HP Probook 645 G4 laptop that supposedly has the Intel 8265/8275 WiFi controller.

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[eduardo@localhost ~]$ lspci |grep Wireless
03:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)

But if I try to configure the WiFi network it tells me that there is no Wireless device

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[eduardo@localhost ~]$ iwconfig
lo        no wireless extensions.

enp2s0f0  no wireless extensions.

[eduardo@localhost ~]$


I think I have all the firmware files installed

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[eduardo@localhost ~]$ ls -l /lib/firmware/iwlwifi-8265-*
-rw-r--r-- 1 root root 2389968 oct 15 05:07 /lib/firmware/iwlwifi-8265-21.ucode
-rw-r--r-- 1 root root 1811984 ene  5  2017 /lib/firmware/iwlwifi-8265-22.ucode
-rw-r--r-- 1 root root 2234528 oct 15 05:07 /lib/firmware/iwlwifi-8265-27.ucode
-rw-rw-r-- 1 root root 2440780 sep 18 22:19 /lib/firmware/iwlwifi-8265-34.ucode
-rw-rw-r-- 1 root root 2436632 sep 18 22:19 /lib/firmware/iwlwifi-8265-36.ucode
[eduardo@localhost ~]$


If I look in dmesg an error message appears

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[eduardo@localhost ~]$ dmesg|grep iwl
[    5.403256] iwlwifi 0000:03:00.0: enabling device (0000 -> 0002)
[    5.536022] iwlwifi: probe of 0000:03:00.0 failed with error -110
[eduardo@localhost ~]$


So I look more in journaldctl and only appreciate the following:

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oct 15 05:47:52 localhost kernel: Intel(R) Wireless WiFi driver for Linux
oct 15 05:47:52 localhost kernel: iwlwifi 0000:03:00.0: enabling device (0000 -> 0002)

oct 15 05:48:38 localhost draknetcenter[2683]: Found settings for driver "iwlwifi" in category "network::connection::wireless"
oct 15 05:48:38 localhost draknetcenter[2683]: No kernel_module package for module "iwlwifi" is required, skipping
oct 15 05:48:38 localhost draknetcenter[2683]: No tools package for module "iwlwifi" is required, skipping
oct 15 05:48:38 localhost draknetcenter[2683]: Required firmware package for module "iwlwifi" is already installed, skipping
oct 15 05:48:38 localhost draknetcenter[2683]: Loading module iwlwifi
oct 15 05:48:39 localhost draknetcenter[2683]: Settings for driver "iwlwifi" applied
oct 15 05:49:00 localhost draknetcenter[2683]: running: /bin/rpm -q --qf %{name}
                                                wireless-tools
oct 15 05:49:00 localhost draknetcenter[2683]: Found settings for driver "iwlwifi" in category "network::connection::wireless"
oct 15 05:49:00 localhost draknetcenter[2683]: No kernel_module package for module "iwlwifi" is required, skipping
oct 15 05:49:00 localhost draknetcenter[2683]: No tools package for module "iwlwifi" is required, skipping
oct 15 05:49:00 localhost draknetcenter[2683]: Required firmware package for module "iwlwifi" is already installed, skipping
oct 15 05:49:00 localhost draknetcenter[2683]: Loading module iwlwifi
oct 15 05:49:06 localhost draknetcenter[2683]: running: /bin/rpm -q --qf %{name}
                                                wireless-tools
oct 15 05:49:06 localhost draknetcenter[2683]: Found settings for driver "iwlwifi" in category "network::connection::wireless"
oct 15 05:49:06 localhost draknetcenter[2683]: No kernel_module package for module "iwlwifi" is required, skipping
oct 15 05:49:06 localhost draknetcenter[2683]: No tools package for module "iwlwifi" is required, skipping
oct 15 05:49:06 localhost draknetcenter[2683]: Required firmware package for module "iwlwifi" is already installed, skipping
oct 15 05:49:06 localhost draknetcenter[2683]: Loading module iwlwifi
oct 15 05:49:07 localhost draknetcenter[2683]: Settings for driver "iwlwifi" applied



I can't think of where to go next, any ideas?

[doktor5000]

Hi there, the output of

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lspcidrake -v | grep -i net

would be helpful as lspci alone does not show the PCI vendor/product IDs which are important, you'd need the option -nn for lspci for that.
Also please the output for

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rfkill list all

but that won't help as the device has not been initialized at all AFAICT.

Apart from that, is that a dualboot installation? You may need to disable fastboot for windows, check https://www.reddit.com/r/archlinux/comm ... error_110/

[eduardomestre]

Thank you very much, but yesterday I wanted to test if it was something exclusive to Mageia and I tried Fedora from USB Live with the same result. But in the end my laptop ran out of battery and it ended up turning off "in the wild", so I went to sleep.

When I plugged the laptop back in I was surprised that the WiFi now works, in fact right now I am connected via WiFi and it is wonderful.

I suppose that the Windows that came "from the factory" did its thing (the laptop is second-hand purchased through the Back Market) and I simply installed Mageia, deleting all the contents of the disk. Then the WiFi was left in a zombie state until the power ran out.

Thank you so much.

It's not very useful anymore, but I still send the requested information:

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[eduardo@localhost ~]$ lspcidrake -v | grep -i net
r8169           : Realtek Semiconductor Co., Ltd.|RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [NETWORK_ETHERNET] (vendor:10ec device:8168 subv:103c subd:8401) (rev: 0e)
iwlwifi         : Intel Corporation|Wireless 8265 / 8275 [NETWORK_OTHER] (vendor:8086 device:24fd subv:8086 subd:1010) (rev: 78)
[eduardo@localhost ~]$ rfkill list all
0: hci0: Bluetooth
   Soft blocked: no
   Hard blocked: no
1: phy0: Wireless LAN
   Soft blocked: no
   Hard blocked: no

[doktor5000]

Please don't forget to mark the thread as solved, by editing the subject of the first post and prefix it with [SOLVED], thanks in advance.