Mageia is not detecting my USB modem (POTS)

[Atticrat]

I have always kept a dial-in connection available, as a back-up for those times when my broadband ISP (Clearwire) fails.

Older versions of Mandriva supported this, but the latest updated Mageia shows my US Robotics USR5637 modem under "Other" in the hardware list and does not seem to provide a setup wizard. I clicked the check-box to "auto-detect modems," but this had no noticable effect, even after a restart of the computer (when I used Windows hardware manager to make certain this isn't a hardware issue).

Is there a way to get Mageia to detect and use this USB modem?

[doktor5000]

Can you please show the output from

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lsusb

You may need to install usbutils to use this command.

Also, some more informations. You switched directly from some older Mandriva version to Mageia 3?
Where was the modem listed before (which category) and which program was used to set it up?

[isadora]

Can you please show the output from

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lsusb

You may need to install usbutils to use this command.

Also, some more informations. You switched directly from some older Mandriva version to Mageia 3?
Where was the modem listed before (which category) and which program was used to set it up?

Pardon the delay. here's the resulf from lsusb:

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[root@localhost XXXXXX]# lsusb
Bus 001 Device 002: ID 413c:1003 Dell Computer Corp. Keyboard Hub
Bus 004 Device 002: ID 05e3:0702 Genesys Logic, Inc. USB 2.0 IDE Adapter [GL811E]
Bus 005 Device 003: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
Bus 005 Device 005: ID 04b8:0851 Seiko Epson Corp. Stylus SX410
Bus 006 Device 002: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 007: ID 413c:2010 Dell Computer Corp. Keyboard
Bus 001 Device 008: ID 093a:2521 Pixart Imaging, Inc.
Bus 005 Device 006: ID 7976:2021 
Bus 005 Device 007: ID 067b:2303 Prolific Technology, Inc. PL2303 Serial Port
Bus 005 Device 008: ID 0baf:0303 U.S. Robotics


The last device is the USR5637 modem. Mandriva detects it, but using the Gnome GUI hardware wizard, it is not identified as a modem. It is listed as "Unknown/Others" along with the PL2303 usb-serial adapter.
Unfortunately for me, I have been adopting new versions of Mandrake, Mandriva, and Mageia as they appeared, without keeping good documentation. Thus, I cannot tell you which version last supported this modem.

[Atticrat]

I hadn't spent any time looking deeper into this question since, but if anyone is interested, Mageia 4 doesn't seem to know what to do with that USR5637 USB modem either.
Even faithful old Kppp just tells me the modem is "busy" no matter which of its listed ports I use to query it.

[doktor5000]

Hmmm, others also seem to have had issues with that one:
http://ubuntuforums.org/showthread.php?t=1187708
https://bugzilla.kernel.org/show_bug.cgi?id=14103
http://www.linuxquestions.org/questions ... rk-749388/
http://www.phidgets.com/phorum/viewtopic.php?f=2&t=6808
http://comments.gmane.org/gmane.linux.g ... ser/260101

Can you please show the output as root of

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lsmod | grep cdc_adm
journalctl -ab | grep -e cdc_adm -e 2023

[jiml8]

There is no cdc_adm driver in Mageia 4 or in Mageia 3. Similarly, an internet search for that driver comes up blank. There is a cdc_acm which is a USB modem driver, and a cdc-wdm which is intended for USB wireless devices (presumably modems). Was cdc_adm a typo?

Edit: the PL2303 is well supported.

[doktor5000]

There is a cdc_acm which is a USB modem driver, and a cdc-wdm which is intended for USB wireless devices (presumably modems). Was cdc_adm a typo?

Yep, sorry - was referring to cdc_acm. Well spotted, thanks

Hence the commands should be

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lsmod | grep cdc
journalctl -ab | grep -e cdc -e 2023

[Atticrat]

Well, I've wandered back into this place at last, and I see there was a request for some information. Once again, sorry about the delay.
Let's see... how to paste as code to retain formatting...

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[root@localhost username]# lsmod | grep cdc
cdc_acm                32881  0
usbcore               230079  8 usblp,usb_storage,ohci_hcd,ohci_pci,ehci_hcd,ehci_pci,usbhid,cdc_acm
[root@localhost username]# journalctl -ab | grep -e cdc -e 2023
Jan 25 09:09:42 localhost kernel: Built 1 zonelists in Zone order, mobility grouping on.  Total pages: 1932023
Jan 25 10:05:48 localhost kernel: cdc_acm 5-3:2.0: ttyACM0: USB ACM device
Jan 25 10:05:48 localhost kernel: usbcore: registered new interface driver cdc_acm
Jan 25 10:05:48 localhost kernel: cdc_acm: USB Abstract Control Model driver for USB modems and ISDN adapters
[root@localhost username]#


So, trying to make sense of that, the USB modem should be on ttyACM0..?
I really need to get back to using the text console instead of the GUI. I've forgotton most of what little I ever knew.

[doktor5000]

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Jan 25 10:05:48 localhost kernel: cdc_acm 5-3:2.0: ttyACM0: USB ACM device
Jan 25 10:05:48 localhost kernel: usbcore: registered new interface driver cdc_acm
Jan 25 10:05:48 localhost kernel: cdc_acm: USB Abstract Control Model driver for USB modems and ISDN adapters


So, trying to make sense of that, the USB modem should be on ttyACM0..?

Yep, looks good so far.