usb wireless modem problem

[laki]

I am using Mageia 2.
My usb wireless modem does not work.
When it is plugged in, it is detected in the Network Center as:
gprs/edge/3g HUAWEI mobile
But it can't be connected. I have tried with the MCC too, with the same result.
I am using the right configuration data, since it works on fedora-17.

The command 'lsusb' shows that the usb device is detected as:
Huawei Technologies ...etc.
I have upgraded the following 2 packages:
usb_modeswitch-1.2.3-1.mga3
usb_modeswitch-data-20120531-1.mga3
But there is no result.

Can anybody help ?
I really like Mageia-2, but I need the usb wireless connection too.

[doktor5000]

When it is plugged in, it is detected in the Network Center as:
gprs/edge/3g HUAWEI mobile
But it can't be connected. I have tried with the MCC too, with the same result.

So is there any error message?

[laki]

Yes, the error message in the Network center says that the sim card is missing (or something like that).
In the MCC the error message is:
"Problems occurred during the network connectivity test.
This can be caused by invalid network configuration, or problems with your modem or router.
You might want to relaunch the configuration to verify the connection settings."

But as I said, the configuration is ok, since the usb modem works in fedora-17 with
the same configuration data.

Thanks.

[tom_]

please insert your dongle, wait ten seconds and check if there are errors in /var/log/syslog.

you could also see in dmesg if yor USB device is regularly converted to modem
and where it is mapped (/dev/ttyUSB0??)

[doktor5000]

And please try like shown in viewtopic.php?p=20793#p20793 and post the resulting output here.

[laki]

Thank you for your suggestions.
Here is the last part (the part about the usb device) of /var/log/syslog:

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Oct 18 21:35:17 localhost kernel: [  388.226936] usb 1-1.3: new high-speed USB device number 4 using ehci_hcd
Oct 18 21:35:17 localhost mtp-probe: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3"
Oct 18 21:35:17 localhost mtp-probe: bus: 1, device: 4 was not an MTP device
Oct 18 21:35:17 localhost kernel: [  388.338315] usb 1-1.3: New USB device found, idVendor=12d1, idProduct=14fe
Oct 18 21:35:17 localhost kernel: [  388.338321] usb 1-1.3: New USB device strings: Mfr=2, Product=1, SerialNumber=0
Oct 18 21:35:17 localhost kernel: [  388.338326] usb 1-1.3: Product: HUAWEI Mobile
Oct 18 21:35:17 localhost kernel: [  388.338329] usb 1-1.3: Manufacturer: HUAWEI
Oct 18 21:35:17 localhost kernel: [  388.340252] scsi7 : usb-storage 1-1.3:1.0
Oct 18 21:35:17 localhost kernel: [  388.340625] scsi8 : usb-storage 1-1.3:1.1
Oct 18 21:35:18 localhost usb_modeswitch: switching device 12d1:14fe on 001/004
Oct 18 21:35:18 localhost kernel: [  389.019892] usb 1-1.3: USB disconnect, device number 4
Oct 18 21:35:24 localhost kernel: [  395.146935] usb 1-1.3: new high-speed USB device number 5 using ehci_hcd
Oct 18 21:35:24 localhost mtp-probe: checking bus 1, device 5: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3"
Oct 18 21:35:24 localhost mtp-probe: bus: 1, device: 5 was not an MTP device
Oct 18 21:35:24 localhost kernel: [  395.258565] usb 1-1.3: New USB device found, idVendor=12d1, idProduct=1506
Oct 18 21:35:24 localhost kernel: [  395.258571] usb 1-1.3: New USB device strings: Mfr=3, Product=2, SerialNumber=0
Oct 18 21:35:24 localhost kernel: [  395.258576] usb 1-1.3: Product: HUAWEI Mobile
Oct 18 21:35:24 localhost kernel: [  395.258579] usb 1-1.3: Manufacturer: HUAWEI
Oct 18 21:35:24 localhost kernel: [  395.260965] scsi9 : usb-storage 1-1.3:1.4
Oct 18 21:35:24 localhost kernel: [  395.261314] scsi10 : usb-storage 1-1.3:1.5
Oct 18 21:35:24 localhost kernel: [  395.314793] usbcore: registered new interface driver usbserial
Oct 18 21:35:24 localhost kernel: [  395.314825] USB Serial support registered for generic
Oct 18 21:35:24 localhost kernel: [  395.314915] usbcore: registered new interface driver usbserial_generic
Oct 18 21:35:24 localhost kernel: [  395.314920] usbserial: USB Serial Driver core
Oct 18 21:35:24 localhost kernel: [  395.330480] USB Serial support registered for GSM modem (1-port)
Oct 18 21:35:24 localhost kernel: [  395.330538] option 1-1.3:1.0: GSM modem (1-port) converter detected
Oct 18 21:35:24 localhost kernel: [  395.330656] usb 1-1.3: GSM modem (1-port) converter now attached to ttyUSB0
Oct 18 21:35:24 localhost kernel: [  395.330713] option 1-1.3:1.2: GSM modem (1-port) converter detected
Oct 18 21:35:24 localhost kernel: [  395.330821] usb 1-1.3: GSM modem (1-port) converter now attached to ttyUSB1
Oct 18 21:35:24 localhost kernel: [  395.330856] option 1-1.3:1.3: GSM modem (1-port) converter detected
Oct 18 21:35:24 localhost kernel: [  395.331041] usb 1-1.3: GSM modem (1-port) converter now attached to ttyUSB2
Oct 18 21:35:24 localhost kernel: [  395.331116] usbcore: registered new interface driver option
Oct 18 21:35:24 localhost kernel: [  395.331120] option: v0.7.2:USB Driver for GSM modems
Oct 18 21:35:24 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB0) opening serial port...
Oct 18 21:35:24 localhost modem-manager[802]: <info>  (ttyUSB0) opening serial port...
Oct 18 21:35:25 localhost logger: usb_modeswitch: switched to 12d1:1506 on 001/005
Oct 18 21:35:25 localhost kernel: [  396.257807] scsi 10:0:0:0: Direct-Access     HUAWEI   SD Storage       2.31 PQ: 0 ANSI: 2
Oct 18 21:35:25 localhost kernel: [  396.258136] scsi 9:0:0:0: CD-ROM            HUAWEI   Mass Storage     2.31 PQ: 0 ANSI: 2
Oct 18 21:35:25 localhost kernel: [  396.260378] sd 10:0:0:0: [sdc] Attached SCSI removable disk
Oct 18 21:35:25 localhost kernel: [  396.260733] sr1: scsi-1 drive
Oct 18 21:35:25 localhost kernel: [  396.261164] sr 9:0:0:0: Attached scsi CD-ROM sr1
Oct 18 21:35:27 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB0) closing serial port...
Oct 18 21:35:27 localhost modem-manager[802]: <info>  (ttyUSB0) closing serial port...
Oct 18 21:35:27 localhost modem-manager[802]: <info>  (ttyUSB0) serial port closed
Oct 18 21:35:27 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB0) serial port closed
Oct 18 21:35:27 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB0) opening serial port...
Oct 18 21:35:27 localhost modem-manager[802]: <info>  (ttyUSB0) opening serial port...
Oct 18 21:35:27 localhost modem-manager[802]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3 claimed port ttyUSB0
Oct 18 21:35:27 localhost dbus-daemon[768]: modem-manager[802]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3 claimed port ttyUSB0
Oct 18 21:35:27 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB0) closing serial port...
Oct 18 21:35:27 localhost modem-manager[802]: <info>  (ttyUSB0) closing serial port...
Oct 18 21:35:27 localhost modem-manager[802]: <info>  (ttyUSB0) serial port closed
Oct 18 21:35:27 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB0) serial port closed
Oct 18 21:35:27 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB1) opening serial port...
Oct 18 21:35:27 localhost modem-manager[802]: <info>  (ttyUSB1) opening serial port...
Oct 18 21:35:27 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB2) opening serial port...
Oct 18 21:35:27 localhost modem-manager[802]: <info>  (ttyUSB2) opening serial port...
Oct 18 21:35:34 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB1) closing serial port...
Oct 18 21:35:34 localhost modem-manager[802]: <info>  (ttyUSB1) closing serial port...
Oct 18 21:35:34 localhost modem-manager[802]: <info>  (ttyUSB1) serial port closed
Oct 18 21:35:34 localhost modem-manager[802]: <info>  (ttyUSB2) closing serial port...
Oct 18 21:35:34 localhost modem-manager[802]: <info>  (ttyUSB2) serial port closed
Oct 18 21:35:34 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB1) serial port closed
Oct 18 21:35:34 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB2) closing serial port...
Oct 18 21:35:34 localhost dbus-daemon[768]: modem-manager[802]: <info>  (ttyUSB2) serial port closed
Oct 18 21:35:34 localhost modem-manager[802]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3 claimed port ttyUSB1
Oct 18 21:35:34 localhost modem-manager[802]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3 claimed port ttyUSB2
Oct 18 21:35:34 localhost dbus-daemon[768]: modem-manager[802]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3 claimed port ttyUSB1
Oct 18 21:35:34 localhost dbus-daemon[768]: modem-manager[802]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3 claimed port ttyUSB2
Oct 18 21:35:34 localhost NetworkManager[753]: <warn> (ttyUSB0): failed to look up interface index
Oct 18 21:35:34 localhost NetworkManager[753]: <info> (ttyUSB0): new GSM/UMTS device (driver: 'option1' ifindex: 0)
Oct 18 21:35:34 localhost NetworkManager[753]: <info> (ttyUSB0): exported as /org/freedesktop/NetworkManager/Devices/1
Oct 18 21:35:34 localhost NetworkManager[753]: <info> (ttyUSB0): now managed
Oct 18 21:35:34 localhost NetworkManager[753]: <info> (ttyUSB0): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Oct 18 21:35:34 localhost NetworkManager[753]: <info> (ttyUSB0): deactivating device (reason 'managed') [2]
Oct 18 21:35:34 localhost NetworkManager[753]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed
Oct 18 21:35:34 localhost NetworkManager[753]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed
Oct 18 21:35:34 localhost NetworkManager[753]: <info> (ttyUSB0): device state change: unavailable -> disconnected (reason 'none') [20 30 0]

dmesg gives a similar output. I can't see where it is mapped.
I also tried what doctor5000 suggested.
comgt -d /dev/ttyUSB* ---> no output. I had to quit the console.
comgt -d /dev/ttyUSB0 gives:

Code: Select all

Enter PIN number: 3547
Waiting for Registration..(120 sec max)..
Registered on Home network:
Failed to register

comgt -d /dev/ttyUSB1 gives:

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 ***SIM ERROR***
Check device port configuration.
Check SIM is inserted
Test SIM in a mobile phone?

comgt -d /dev/ttyUSB2 gives:

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SIM ready
Waiting for Registration..(120 sec max)
Registered on Home network:
Failed to register

comgt gives:

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Trying list of devices
SIM ready
Waiting for Registration..(120 sec max)
Registered on Home network:
Failed to register

I can't say that I understand much from the above outputs.
Is that helpful to you?
Thanks.

[aledigit]

I have the same problem with Mageia 4 32 bit and Alcatel X230s usb modem. Dmesg report the follow regarding the modem detection:

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usb 3-1: New USB device found, idVendor=1bbb, idProduct=0017
usb 3-1: New USB device strings: Mfr=3, Product=2, Serialnumber=4
usb 3-1: Product: HSPA Data Card
usb 3-1: Manufacturer: USBModem
usb 3-1: SerialNumber: 1234567890ABCDEF
....
usbserial: USB serial support registered for GSM modem (1-port)
option 3-1:1.0: GSM modem (1-port) converter detected
usb 3-1: GSM modem (1-port) converter now attached to ttyUSB0
option 3-1:1.1: GSM modem (1-port) converter detected
usb 3-1: GSM modem (1-port) converter now attached to ttyUSB1
option 3-1:1.2: GSM modem (1-port) converter detected
usb 3-1: GSM modem (1-port) converter now attached to ttyUSB2
option 3-1:1.3: GSM modem (1-port) converter detected
usb 3-1: GSM modem (1-port) converter now attached to ttyUSB3
option 3-1:1.5: GSM modem (1-port) converter detected
usb 3-1: GSM modem (1-port) converter now attached to ttyUSB4


Using the commands:

Code: Select all

comgt -d /dev/ttyUSB0
comgt -d /dev/ttyUSB1
comgt -d /dev/ttyUSB2
comgt -d /dev/ttyUSB3
comgt -d /dev/ttyUSB4


I discovered that the modem works only on the ttyUSB4. I think that Mageia network manager doesn't map the modem on the correct ttyUSB, in my case ttyUSB4.

Any idea on how to solve this annoying issue? Thanks.