[ SOLVED] Canon mg2520 won't connect

[ SOLVED] Canon mg2520 won't connect

Postby gch3 » Nov 20th, '14, 03:03

Has anyone gotten the Canon mg2520 to connect and print. I've read it's been done but can't locate anything that works. dmesg shows the printer but keeps giving a usb disconnect. This is a usb hook-up only all-in-one w/o WIFI.
Any suggestions would be appreciated. Yeah I know, should have bought Epson or HP.
Last edited by gch3 on Nov 21st, '14, 07:01, edited 1 time in total.
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Re: Canon mg2520 won't connect

Postby doktor5000 » Nov 20th, '14, 07:15

Then please do the following: unplug the printer, open a terminal, and as root run:
Code: Select all
journalctl -af

then wait a few seconds, and plugin the printer, wait again ten seconds or so, until no new output appears and until you see the disconnect.

Then post the complete output here.
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Re: Canon mg2520 won't connect

Postby gch3 » Nov 20th, '14, 09:05

Well, finally got it, be back in a few hours. Thanks for the response. Here it is.
Code: Select all
[root@localhost gch3]# journalctl -af
-- Logs begin at Sun 2000-01-02 20:55:12 EST. --
Nov 20 01:54:37 localhost mgaapplet-update-checker[5112]: running: urpmi.update Core 32bit Backports (distrib40)
Nov 20 01:54:37 localhost pkexec[5185]: pam_tcb(polkit-1:session): Session opened for root by (uid=10001)
Nov 20 01:54:37 localhost pkexec[5185]: gch3: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/libexec/urpmi.update Core 32bit Backports (distrib40)]
Nov 20 01:54:38 localhost mgaapplet-update-checker[5112]: running: urpmi.update Nonfree 32bit Backports (distrib45)
Nov 20 01:54:38 localhost pkexec[5192]: pam_tcb(polkit-1:session): Session opened for root by (uid=10001)
Nov 20 01:54:38 localhost pkexec[5192]: gch3: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/libexec/urpmi.update Nonfree 32bit Backports (distrib45)]
Nov 20 01:54:38 localhost mgaapplet-update-checker[5112]: running: urpmi.update Tainted 32bit Backports (distrib50)
Nov 20 01:54:38 localhost pkexec[5198]: pam_tcb(polkit-1:session): Session opened for root by (uid=10001)
Nov 20 01:54:38 localhost pkexec[5198]: gch3: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/libexec/urpmi.update Tainted 32bit Backports (distrib50)]
Nov 20 01:54:59 localhost mgaapplet[3964]: Packages are up to date
Nov 20 01:57:40 localhost kernel: usb 6-6: new high-speed USB device number 7 using ehci-pci
Nov 20 01:57:40 localhost kernel: usb 6-6: New USB device found, idVendor=04a9, idProduct=176d
Nov 20 01:57:40 localhost kernel: usb 6-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 20 01:57:40 localhost kernel: usb 6-6: Product: MG2500 series
Nov 20 01:57:40 localhost kernel: usb 6-6: Manufacturer: Canon
Nov 20 01:57:40 localhost kernel: usb 6-6: SerialNumber: 58C700
Nov 20 01:57:40 localhost kernel: usblp 6-6:1.1: usblp1: USB Bidirectional printer dev 7 if 1 alt 0 proto 2 vid 0x04A9 pid 0x176D
Nov 20 01:57:40 localhost mtp-probe[5303]: checking bus 6, device 7: "/sys/devices/pci0000:00/0000:00:12.2/usb6/6-6"
Nov 20 01:57:40 localhost mtp-probe[5303]: bus: 6, device: 7 was not an MTP device
Nov 20 01:57:40 localhost colord[2701]: Device added: sysfs-Canon-MG2500_series
Nov 20 01:57:40 localhost systemd[1]: Starting Printer.
Nov 20 01:57:40 localhost systemd[1]: Reached target Printer.
Nov 20 01:57:40 localhost systemd[1]: Starting Configure Plugged-In Printer...
Nov 20 01:57:40 localhost systemd[1]: Started Configure Plugged-In Printer.
Nov 20 01:57:40 localhost udev-configure-printer[5308]: task-printing-server-2011-3.mga4
Nov 20 01:57:40 localhost udev-configure-printer[5308]: cups.service - CUPS Printing Service
Nov 20 01:57:40 localhost udev-configure-printer[5308]: Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled)
Nov 20 01:57:40 localhost udev-configure-printer[5308]: Active: active (running) since Thu 2014-11-20 01:48:47 EST; 8min ago
Nov 20 01:57:40 localhost udev-configure-printer[5308]: Main PID: 2362 (cupsd)
Nov 20 01:57:40 localhost udev-configure-printer[5308]: CGroup: /system.slice/cups.service
Nov 20 01:57:40 localhost udev-configure-printer[5308]: └─2362 /usr/sbin/cupsd -f
Nov 20 01:57:40 localhost udev-configure-printer[5308]: Nov 20 01:48:47 localhost systemd[1]: Started CUPS Printing Service.
Nov 20 01:57:40 localhost udev-configure-printer[5308]: add usb-006-007
Nov 20 01:57:40 localhost udev-configure-printer[5308]: device devpath is /devices/pci0000:00/0000:00:12.2/usb6/6-6
Nov 20 01:57:40 localhost udev-configure-printer[5308]: MFG:Canon MDL:MG2500 series SERN:- serial:58C700
Nov 20 01:57:40 localhost udev-configure-printer[5308]: CheckAndInstallDrivers()
Nov 20 01:57:40 localhost udev-configure-printer[5308]: CheckInstalledDrivers()
Nov 20 01:57:42 localhost kernel: usblp1: removed
Nov 20 01:57:42 localhost kernel: usblp 6-6:1.1: usblp1: USB Bidirectional printer dev 7 if 1 alt 0 proto 2 vid 0x04A9 pid 0x176D
Nov 20 01:57:44 localhost udev-configure-printer[5308]: URI contains USB serial number
Nov 20 01:57:44 localhost udev-configure-printer[5308]: URI match: usb://Canon/MG2500%20series?serial=58C700&interface=1
Nov 20 01:57:44 localhost udev-configure-printer[5308]: URI of detected printer: usb://Canon/MG2500%20series?serial=58C700&interface=1, normalized: canon mg2500 series serial 58c700 interface 1
Nov 20 01:57:44 localhost udev-configure-printer[5308]: URI of print queue: usb://Canon/MG2500%20series?serial=58C700&interface=1, normalized: canon mg2500 series serial 58c700 interface 1
Nov 20 01:57:44 localhost udev-configure-printer[5308]: Queue ipp://localhost:631/printers/Canon-MG2500-series has matching device URI
Nov 20 02:01:01 localhost crond[5492]: pam_tcb(crond:session): Session opened for root by (uid=0)
Nov 20 02:01:01 localhost CROND[5493]: (root) CMD (nice -n 19 run-parts --report /etc/cron.hourly)
Nov 20 02:01:01 localhost CROND[5492]: pam_tcb(crond:session): Session closed for root
Last edited by isadora on Nov 20th, '14, 09:26, edited 1 time in total.
Reason: Command-output placed between [CODE]-tags, for better readability. ;)
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Re: Canon mg2520 won't connect

Postby isadora » Nov 20th, '14, 09:26

Please use [CODE]-tags next time for command-output, this keeps the forum readable. :)
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Re: Canon mg2520 won't connect

Postby gch3 » Nov 20th, '14, 15:12

Sorry about that, Been a while since I've been here :oops: computer locked up last night and when I got that straightened out I noticed the On light is now flashing when a print command is sent, it's just not printing.
So it is making contact. Driver problem maybe? Or is it dropping the command. The last six or seven lines haven't been showing in dmesg.
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Re: Canon mg2520 won't connect

Postby gch3 » Nov 21st, '14, 06:37

Well, after much altering and re-installing and trying what everyone else suggested it came down to this. Dmesg was finally showing the printer but with a driver problem. The overseas drivers for linux use different file names on at least two of the driver files so they don't function right. I started playing around with other canon drivers listed in MCC of which there are many and finally came across the Pixus ip 2700 driver which is working for both printing and with scanning.All is well again in linux land.
Thanks for the reply Dok and have a great day. :D
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Re: [ SOLVED] Canon mg2520 won't connect

Postby sulatha » Dec 5th, '17, 16:17

gch3 wrote:Has anyone gotten the canon mg2520 driver to connect and print. I've read it's been done but can't locate anything that works. dmesg shows the printer but keeps giving a usb disconnect. This is a usb hook-up only all-in-one w/o WIFI.
Any suggestions would be appreciated. Yeah I know, should have bought Epson or HP.


re-installing and trying what everyone else suggested it came down to this. Dmesg was finally showing the printer but with a driver problem
thanks every one
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Re: [ SOLVED] Canon mg2520 won't connect

Postby doktor5000 » Dec 6th, '17, 16:30

Just for clarity, are you saying you have the same problem with the USB disconnect as OP mentioned?
Then please at least post the output as root of
Code: Select all
journalctl -af

asked for previously.
Cauldron is not for the faint of heart!
Caution: Hot, bubbling magic inside. May explode or cook your kittens!
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Disclaimer: Beware of allergic reactions in answer to unconstructive complaint-type posts
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