Odd problems with Canon printer [Solved]

[turboscrew]

Hi. I'm not really a Mageia user yet, but took Mageia for a test spin using live DVD.
I wanted to see if my printer (Canon pixma mp140) works with Mageia, and if I would become a Mageia user.

The funny thing is that the MCC hardware does not have 'printer' section even if it has 'scanner' section.
The printer is not found in 'Unknown/Others' section either.
Adding printer ('Configure printing and scanning') does not detect it (actually no USB-printers section at all)
and in the dmesg there is:

Code: Select all

[38474.972673] usb 1-1.4.4: new high-speed USB device number 6 using ehci-pci
[38475.061525] usb 1-1.4.4: New USB device found, idVendor=04a9, idProduct=172b
[38475.061530] usb 1-1.4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[38475.061532] usb 1-1.4.4: Product: MP140 series
[38475.061534] usb 1-1.4.4: Manufacturer: Canon
[38475.061536] usb 1-1.4.4: SerialNumber: 03B744
[39999.856748] parport_pc 00:0a: disabled
[40000.299723] parport_pc 00:0a: activated
[40000.299727] parport_pc 00:0a: reported by Plug and Play ACPI
[40000.299894] parport_pc 00:0a: disabled
[40000.300313] lp: driver loaded but no devices found
[40000.307507] ppdev: user-space parallel port driver
[40062.505347] parport_pc 00:0a: activated
[40062.505351] parport_pc 00:0a: reported by Plug and Play ACPI
[40062.505497] parport_pc 00:0a: disabled
[40062.505794] lp: driver loaded but no devices found
[40062.507707] ppdev: user-space parallel port driver
[40115.945558] parport_pc 00:0a: activated
[40115.945562] parport_pc 00:0a: reported by Plug and Play ACPI
[40115.945685] parport_pc 00:0a: disabled
[40115.945972] lp: driver loaded but no devices found
[40115.947862] ppdev: user-space parallel port driver
[40219.786876] parport_pc 00:0a: activated
[40219.786879] parport_pc 00:0a: reported by Plug and Play ACPI
[40219.786999] parport_pc 00:0a: disabled
[40219.787314] lp: driver loaded but no devices found
[40219.788601] ppdev: user-space parallel port driver
[40246.715073] parport_pc 00:0a: activated
[40246.715076] parport_pc 00:0a: reported by Plug and Play ACPI
[40246.715200] parport_pc 00:0a: disabled
[40246.715693] lp: driver loaded but no devices found
[40246.716535] ppdev: user-space parallel port driver
(END)


I tried the 'Configure printing and scanning' that first installed some printing SW (had to enable the repos first).
Then it opened the 'add printer' window listing serial port, uri and network printer options.

What's wrong?

[edit]
Oh, I forgot: the 'Mageia welcome" of the Live DVD says:

Code: Select all

Mageia release 4 (Official) for x86_64
kernel: 3.12.21-desktop-2.mga4
arch: 64-bit
Desktop: KDE

This is what cups shows:

Code: Select all

Add Printer
Local Printers:    Serial Port #1
HP Printer (HPLIP)
HP Fax (HPLIP)
Discovered Network Printers:    
Other Network Printers:    Windows Printer via SAMBA
LPD/LPR Host or Printer
AppSocket/HP JetDirect
Internet Printing Protocol (ipp)
Internet Printing Protocol (https)
Internet Printing Protocol (http)
Backend Error Handler
Internet Printing Protocol (ipps)

[doktor5000]

Let me guess - printer is attached direcly via USB or not, or maybe via some kind of adapter?
As from the dmesg output you posted, directly after the printer is recognised on USB port, there are some issues back-and-forth with what seems to be some device attached to parallel port.

Also cups itself only seems to recognise only some printer connected to serial port ...

[turboscrew]

The printer is attached via USB hub. There is a parallel port in the machine, but there is nothing attached to it.
Also no USB/Serial converters around.
Could that "pumping" be caused by several attempts to install the printer?

[benmc]

Hi

What I can say is your Canon Pixma MP140 is supported by Mageia.
If you have installed the Cups package via MCC you should also install " task-printing-canon "
You should then be able to add your printer via MCC.
Please try connecting your printer directly to your computer - no hub, and turned on.
See if that improves things

[turboscrew]

Thanks, I'll try.
The USB hub hasn't been a problem with Mint (although it has some other problems).

[turboscrew]

When I first open MCC and select the "set up printer(s)..."
It wants to install:
- system-config-printer
- task-printing-server
- task-printing-hp
I accepted, and re-opened the "set up printer(s)..."
No USB-stuff there (although the printer is seen in dmesg).
Installed task-printing-canon (that asks for reboot - didn't do it - Live DVD).

The dmesg looks similar to last time: printer was found on USB and then
the pumping with some ghost serial printer.

Still no USB printers in add-printer.

I used: usb://Canon/MP140
and manually selected the printer.
Then tried to print a file.
CUPS says (localhost:631):
Processing - "Waiting for printer to become available."
and the printing doesn't start.

It looks like the kernel sees the printer HW, but CUPS doesn't.
[edit]
BTW:

Code: Select all

[live@localhost ~]$ lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58)
Bus 001 Device 006: ID 04a9:172b Canon, Inc. MP140 ser
Bus 001 Device 005: ID 041e:4052 Creative Technology, Ltd Live! Cam Vista IM
Bus 001 Device 003: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


There it is.

I went back into MCC and removed the printer. Then tried to add a printer in CUPS:

Available Printers

No printers found.

[turboscrew]

Now, from MCC/add printer window, I clicked server/settings and got:
CUPS server error
There was an HTTP error: Not found.

Checked "localhost:631" and CUPS main page opened...

[turboscrew]

Installed Mageia on HD. Now there were no problems setting up the printer.
Haven't tried printing with it yet (people sleeping, I don't want to wake them up).

[benmc]

Hi

you will also have to install the sane package for scanning, but that should be taken care of when you install the scanner through MCC

regards

BenMc

[turboscrew]

Thanks, benmc, for reminding...