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[SOLVED] HP_Color_LaserJet_CM1017 all-in-one scanner plugin

PostPosted: Jul 21st, '13, 02:19
by RVDowning
Trying to set up my Hewlett-Packard HP_Color_LaserJet_CM1017 all-in-one printer. Got the printer working and could print out a test page. But it seems I need a plugin to get the scanner working. On the HP site Mageia is not listed as a distribution for which they have a plugin. If I select Mandriva they say that it is already in the distribution. If I bring up the HP Device Manager, there is a line that says Install Required Plugin but clicking on that line doesn't seem to do anything. Any ideas?

I also posted this in the general forum by mistake.

Re: HP_Color_LaserJet_CM1017 all-in-one scanner plugin

PostPosted: Jul 21st, '13, 02:40
by RVDowning
Ok, saw the messages about installing the plugin as root and that did the trick.

Re: HP_Color_LaserJet_CM1017 all-in-one scanner plugin

PostPosted: Jul 21st, '13, 08:00
by isadora
~topic moved by moderator

Re: HP_Color_LaserJet_CM1017 all-in-one scanner plugin

PostPosted: Jul 21st, '13, 09:25
by doktor5000
Can you please run
Code: Select all
hp-plugin -g
as root in a terminal and post the output here? It should install the plugin.
It would also be helpful to do the same with hp-setup -g and then click on the menu item where you said it doesn't do anything, and watch the output in the terminal, if there are some errors, and post them here.