I've recently bought a new computer and multifunction printer/copier/scanner.
I thought I had done my due diligence before I bought them, but now find that I can't get the scanner to work. The printer is fine.
Here are the details of the hardware & software:
Computer: HP PAV 24-R043A AIO All-in-one with AMD A10-9630P, 2.4GHz, 4 core CPU; 16GB DDR4-2400 memory; Integrated Radeon R5 graphics
O/S Mageia 6, which I update as soon as updates come through.
Multifunction device: Epson Eco Tank L485
What I've done:
1. I connected the scanner by USB 3 port to the computer, and turned it on;
2. I opened Mageia control centre and searched for scanners. It has detected "Epson PID 111E flatbed scanner";
3. I opened XSANE (version 0.999). It said "Searching for scanners",then opened the scanning window. I tried to perform a scan. Nothing happened. I've tried several times, with the same result.
4. I went to sane-project.org, and looked for my scanner under Supported Harware. L485 does not appear on the list, neither does any L4XX series.
5. I googled, and found a driver at http://download.ebz.epson.net/dsc/du/02 ... ies&OSC=LX
I reached this site from a link on this site: https://www.epson.co.in/Support/Printer ... lter=Linux
I downloaded the software, unpacked it, and found it contained three folders: CORE, DATA, and PLUGINS. Each folder contained a .rpm file, so I installed those.
6. I used the Application Menu, and found Image Scan! for linux. I selected that, and received a message saying "Could not send command to scanner. Check scanner's status."
7. I checked everything I know how to check, but with no success (including that the scanner was plugged in and turned on). NOTE: I am a GUI user, and have never learnt to use the command line.
I found some help at https://tutorialforlinux.com/2014/12/08 ... asy-guide/
I have found some ideas from googling, and have checked the Mageia and other forums, with no success.
I found this post on the Mageia forums viewtopic.php?f=24&t=12108&p=70804&hilit=l485+epson+scanner#p70804 but it has not helped.
I hope someone can help me, please.
FYI, I tried asking epson, and got a response that I should check with Linux LOL
I hope someone can help.
Thank you.