[SOLVED] Printer detected only by Firefox

[SOLVED] Printer detected only by Firefox

Postby kateto » Nov 15th, '17, 17:51

Hi all!
This is a fresh Mageia 6 install with Plasma. My All-in-One HP OfficeJet 4500-G510g isn't working properly. I installed it through hp-setup (HP Device Manager) and it's connected through USB, but somehow when I call the Print dialog with Ctrl+P only Firefox detects it. On LibreOffice and all programs in the Plasma desktop (Okular, Gimp, KHelpCenter, Konsole...) it doesn't show up on the printer list. By the way, the Print dialog takes about five to six seconds to appear.

The printer appears on MCC and CUPS web interface, where it shows these features:
Description: Officejet_4500_G510g-m
Location: Fractal
Driver: HP Officejet 4500 g510g-m, hpcups 3.17.4 (color)
Connection: hp:/usb/Officejet_4500_G510g-m?serial=CN0A8F214T05CQ
Defaults: job-sheets=none, none media=iso_a4_210x297mm sides=one-sided

Does anybody know what's going on and how to troubleshoot this?
Last edited by kateto on Nov 17th, '17, 23:36, edited 1 time in total.
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Re: Printer detected only by Firefox

Postby doktor5000 » Nov 15th, '17, 20:36

Did you install all updates yet?

Please also have a look at viewtopic.php?f=24&t=11904 and viewtopic.php?f=24&t=12029
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Re: Printer detected only by Firefox

Postby kateto » Nov 16th, '17, 18:42

I just installed an update of CUPS, wich solved the problem. My CUPS version is now 2.2.6.

How do I mark SOLVED?
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Re: Printer detected only by Firefox

Postby doktor5000 » Nov 16th, '17, 20:17

By editing the topic of the first post and prefix it by [SOLVED], thanks
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