Mageia forum

by **chippermon** » Oct 23rd, '15, 05:51

I'm running Mageia 5, Cinnamon on a 64 bit Lenovo laptop. I was able to easily set up my new printer with the cable and I can print. I have been trying to get it to work through wifi with much frustration. I have read through many of the posts and learned to enabled the CUPS and Network Autodiscovery buttons in my firewall. I follow the dialog boxes to add a new printer and click on find network printer. I entered the host address in the corresponding box and the computer finds the printer (USB is unplugged). I navigate through the settings for make and model choosing the proper driver. (Actually tried all four offered.) When I run a test page nothing happens at the printer. Under printer properties, settings, printer state, it says stopped-the printer configuration is incorrect or the printer no longer exists.

How can I fix this problem? Again, the printer is Canon MX922

Thank you

by **xboxboy** » Oct 23rd, '15, 09:20

Is there any firmware updates for the printer?
Is it known to play well with linux over wifi?
does the printer have a built in web server, can you access that page via a browser?
Is the driver offered from the REPO suitable for your printer?
http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_printers/pixma_mx922#DriversAndSoftware

There is a meta package: task-printing-canon, but it's version number is 2011, which I guess is the date. Have you installed this first? If so, you may need to download driver direct from canon.

I use HP printers over wifi, as I've generally had no problems with HPLIP (although once I had to use HPLIP from HP as the version in the repo's was too old).

So to set up my current printers it's been pretty simple:
MCC-->Hardware-->Setup the printers/print cues--->Add---->
Then sometimes it autodetects, other times I have to add the IP addy of the printer.
Then every thing works.

by **doktor5000** » Oct 23rd, '15, 10:12

Seems you really need the canon drivers for wireless printing as they use some custom protocol when printing over IP.
Check e.g. https://technosopher.wordpress.com/2013 ... functions/
or http://linux.wikia.com/wiki/Getting_Can ... k_on_Linux or maybe https://sourceforge.net/projects/cups-bjnp/

After installing the canon rpm driver packages you should be able to scan for the printer via cnijnetprn --search auto
as a basic check if it is visible over network via the canon driver and then you should be able to simply add it as a network printer.

by **codegazer** » Oct 23rd, '15, 11:08

When I am debugging problems with network printers, one of the steps I take is to confirm network connectivity and port accessibility.

A simple connectivity test is to ping the IP address of your printer.
A second test is to check what ports are accessible on the printer with nmap.

For example, this is what I see for a local HP network printer:

Code: Select all: $ nmap 192.168.1.3 # IP address of printer Starting Nmap 6.49BETA5 ( https://nmap.org ) at 2015-10-23 09:59 BST Nmap scan report for 192.168.1.3 Host is up (0.0044s latency). Not shown: 985 closed ports PORT STATE SERVICE 80/tcp open http 139/tcp open netbios-ssn 443/tcp open https 445/tcp open microsoft-ds 631/tcp open ipp 8080/tcp open http-proxy 8089/tcp open unknown 9100/tcp open jetdirect 9101/tcp open jetdirect 9102/tcp open jetdirect 9110/tcp open unknown 9111/tcp open DragonIDSConsole 9220/tcp open unknown 9290/tcp open unknown 9500/tcp open ismserver MAC Address: 10:1F:74:5F:29:43 (Hewlett-Packard Company) Nmap done: 1 IP address (1 host up) scanned in 7.32 seconds

What does nmap show for your Canon network printer?

by **chippermon** » Oct 24th, '15, 23:47

Code: Select all: [chippermon@ChipsLenovoPC ~]$ nmap 192.168.1.101 # IP address of printer Starting Nmap 6.47 ( http://nmap.org ) at 2015-10-24 17:44 EDT Nmap scan report for 192.168.1.101 Host is up (0.020s latency). Not shown: 997 closed ports PORT STATE SERVICE 80/tcp open http 515/tcp open printer 631/tcp open ipp Nmap done: 1 IP address (1 host up) scanned in 3.35 seconds

This is the result of my connectivity test.

I downloaded the drivers from Canon and ran install.sh but nothing is happening. So I have to save the files in a particular place? They are extracted in my Downloads file

by **chippermon** » Oct 25th, '15, 00:29

Sorry, I mean to say DO I have to save the files in another directory like bin or something. I have never installed anything except through MCC so I don't know

by **doktor5000** » Oct 25th, '15, 08:52

chippermon wrote:I downloaded the drivers from Canon and ran install.sh but nothing is happening.

Please post the command you ran including the complete output here, otherwise nobody can really help or say what's going on.
Did you run it as normal user or as root?

by **chippermon** » Oct 25th, '15, 18:09

Oh, no. I didn't even do it in a terminal. Following the instructions on that linked website, I just right clicked the file and chose "run". Could you give me a little help here on how to run that install in a terminal, please? Not sure on the commands. I have unpacked the tar.gz files and everything seems to be there. It is in my "Download" file.

by **doktor5000** » Oct 25th, '15, 20:35

Well, start a terminal, and then enter the following commands:

Code: Select all: cd ~/Downloads ls -al sh install.sh

Then post the complete output here.

by **chippermon** » Oct 26th, '15, 01:08

Code: Select all: [chippermon@ChipsLenovoPC ~]$ cd ~/Downloads [chippermon@ChipsLenovoPC Downloads]$ ls -al total 57176 drwxr-xr-x 4 chippermon chippermon 4096 Oct 25 19:02 ./ drwxr-xr-x 59 chippermon chippermon 4096 Oct 25 19:03 ../ -rw-rw-r-- 1 chippermon chippermon 536128 May 1 06:44 1989055.pdf -rw-rw-r-- 1 chippermon chippermon 312984 May 1 06:50 22911.pdf -rw-rw-r-- 1 chippermon chippermon 349220 May 1 06:48 24880.pdf -rw-rw-r-- 1 chippermon chippermon 132667 Oct 19 09:17 Caron LKaj.pdf -rw-rw-r-- 1 chippermon chippermon 67426 Oct 20 07:56 caron.pdf drwxrwxr-x 4 chippermon chippermon 4096 Dec 19 2012 cnijfilter-mx920series-3.90-1-deb/ -rw-rw-r-- 1 chippermon chippermon 3354051 Oct 24 16:26 cnijfilter-mx920series-3.90-1-deb.tar.gz drwxrwxr-x 2 chippermon chippermon 4096 Sep 6 2014 cups-bjnp-2.0/ -rw-rw-r-- 1 chippermon chippermon 140617 Oct 24 17:24 cups-bjnp-2.0.tar.gz -rw-rw-r-- 1 chippermon chippermon 50 Aug 5 06:00 .directory -rw-rw-r-- 1 chippermon chippermon 22311947 Oct 14 19:40 Froling wood boiler.pdf -rw-rw-r-- 1 chippermon chippermon 27236365 Jun 7 10:42 hobie-33-owners-manual.pdf -rw-rw-r-- 1 chippermon chippermon 12071 Aug 30 13:44 kwin results.odt -rw-rw-r-- 1 chippermon chippermon 4052775 Oct 10 09:24 Mageia5-DrakX-en.pdf [chippermon@ChipsLenovoPC Downloads]$ sh install.sh sh: install.sh: No such file or directory [chippermon@ChipsLenovoPC Downloads]$

by **Ken-Bergen** » Oct 26th, '15, 02:12

sh: install.sh: No such file or directory

install.sh was likely unpacked into a sub-directory so you must change to that directory or provide a complete path to it.

by **benmc** » Oct 26th, '15, 02:39

did you download:
MX920 series IJ Printer Driver Ver. 3.90 for Linux (rpm Packagearchive) 02/13/15 and
MX920 series ScanGear MP Ver. 2.10 for Linux (rpm Packagearchive) 02/13/15

or the source file.

The top two files will install correctly with a right mouse click and choose "software installer"

by **chippermon** » Oct 26th, '15, 02:58

Hi Ken,
Thanks. I am having trouble accessing the directory so I renamed it, changed to it as root and gave it the command. This is what happened

Code: Select all: [chippermon@ChipsLenovoPC ~]$ su Password: [root@ChipsLenovoPC chippermon]# cd ~/Downloads bash: cd: /root/Downloads: No such file or directory [root@ChipsLenovoPC chippermon]# sd Downloads bash: sd: command not found [root@ChipsLenovoPC chippermon]# cd Downloads [root@ChipsLenovoPC Downloads]# cd cnijfilter [root@ChipsLenovoPC cnijfilter]# sh install.sh ================================================== Canon Inkjet Printer Driver Version 3.90 Copyright CANON INC. 2001-2013 All Rights Reserved. ================================================== An error occurred. A necessary package could not be found in the proper location. [root@ChipsLenovoPC cnijfilter]#

I opened the folder and there are still a lot of unpacked tar boxes in the numerous folders along different paths. Do I have to extract all these as well?

by **chippermon** » Oct 26th, '15, 03:25

Hi Benmc,

Sorry, were where those files found?

by **chippermon** » Oct 26th, '15, 05:12

Okay Benmc, I found those files and downloaded them. They are different from the first two I downloaded. They are .rpm as opposed to .deb. by right clicking on the install file I was able to watch it install in a terminal. I have gone back to MCC, deleted the network printer, restarted the machine, then back to MCC, then searched for the network printer, it was recognized gave me the options for set up, went through that and clicked to print test page. New error message: Printer state: processing- unable to locate printer.

Doctor5000 wrote

you should be able to scan for the printer via cnijnetprn

I have not figured out exactly what you mean by this. I was able to install the package but don't know how to use it to scan for the printer.

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