Canon AIO printer doesn't scan - solved

Canon AIO printer doesn't scan - solved

Postby pdmartin » Aug 24th, '15, 16:27

First let me say I'm a nooby. Just a babe in the linux woods so be gentile and try to simplify. I just installed Mageia 5. I have a Canon MG5522 all-in-one wireless printer. I don't see how to set up the scanner part. When I try to set up a scanner the model isn't listed. Being that it's an AIO is there some other way to use the scanner function? Wine, maybe? BTW, am I correct in thinking that when I installed the printer that Gutenprint was automatically installed along with CUPS? In perusing the forums I see that Canon gets a lot of bad linux press. I am old, poor, and Scottish so don't tell me to buy another printer - I'll cope with this one until it dies. I have used MS Windows since it's very first version. (Way before that machine code with a hex keypad, rotflol). As of now I'm dual booting only for the printer but if I can iron out my printer issues I can divorce MS completely. That'll give me a nice piece of real estate on my HD :D .
Last edited by pdmartin on Aug 26th, '15, 16:08, edited 1 time in total.
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Re: Canon AIO printer doesn't scan

Postby doktor5000 » Aug 24th, '15, 20:29

Hi there,

can you please open a terminal, and post the output from the following commands, run as root
Code: Select all
scanimage -L
sane-fine-scanner


FWIW, on the canon UK site, I can only find an MG5540 series
http://www.canon.co.uk/support/consumer ... g5540.aspx
Is it that one?
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Re: Canon AIO printer doesn't scan

Postby pdmartin » Aug 24th, '15, 21:19

The 5540 appears to be a European model not available in the US where I am. It looks the same and since the driver says "5500 series" I may get adventurous and try it. Thanks for the link - I didn't think about looking at other International Canon sites. On the US site when I selected linux as my OS it said "no driver available". It can't hurt to try. Worst case I might have to re-install.
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Re: Canon AIO printer doesn't scan

Postby doktor5000 » Aug 24th, '15, 22:21

doktor5000 wrote:can you please open a terminal, and post the output from the following commands, run as root
Code: Select all
scanimage -L
sane-fine-scanner
Cauldron is not for the faint of heart!
Caution: Hot, bubbling magic inside. May explode or cook your kittens!
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Disclaimer: Beware of allergic reactions in answer to unconstructive complaint-type posts
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Re: Canon AIO printer doesn't scan

Postby pdmartin » Aug 25th, '15, 03:29

Code: Select all
[paul@localhost ~]$ scanimage -L
device `v4l:/dev/video0' is a Noname HP Truevision HD virtual device
[paul@localhost ~]$ sane-fine-scanner
bash: sane-fine-scanner: command not found
[paul@localhost ~]$


The HP Truevision HD is my built in webcam - not a scanner
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Re: Canon AIO printer doesn't scan

Postby Ken-Bergen » Aug 25th, '15, 04:02

The second command should be
Code: Select all
sane-find-scanner
and please use code tags for terminal output. :)
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Re: Canon AIO printer doesn't scan

Postby pdmartin » Aug 26th, '15, 16:07

I tried the Canon MG5540 scangear drivers from the Canon.co.uk site and even though mine is an MG5522 it works - sort of. The scangear drivers only work with Gimp. None of several other scanner programs I tried can see the Canon. That is good enough for me at this time. In Gimp I have more functionality than the others, anyway. Thanks, all.
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