Unable to install HP proprietary plugin

[evaldas]

Hi everybody,

I have a problem connecting my HP LaserJet 1018 printer. System asks to install HP proprietary plugin, but it doesn't accept root pasword - evey time I enter it, message "invalid password" appears. May someone give me idea what is wrong with password writting? I know the password and can enter into mageia control center. Attaching the snapshot from the message

[doktor5000]

You should be able to workaround this by logging in to a terminal as root, and then run hp-plugin

Code: Select all

su -
hp-plugin

Does that work?

[evaldas]

I did it! restarted computer, but...

[doktor5000]

And if you run hp-plugin as normal user?

[doktor5000]

Code: Select all

HP Linux Imaging and Printing System (ver. 3.13.9)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Checking for network connection...
Downloading plug-in from:
warning: mageia distro is not found in AUTH_TYPES
error: Failed in OS operations:Permission denied
error:  ERROR: Unable to create the plug-in directory.  Please check your permissions and try again.

[doktor5000]

Please next time use code tags as explained in ftp://ftp5.gwdg.de/pub/linux/mandriva/m ... e_tags.ogv

error: Failed in OS operations:Permission denied
error: ERROR: Unable to create the plug-in directory. Please check your permissions and try again.[/code]

Hmmm, that should not happen anymore, I've already applied a fix for similar issues in hplip.
Can you please show the output of

Code: Select all

ls -al /var/lib/hp/

[doktor5000]

Please next time use code tags as explained in ftp://ftp5.gwdg.de/pub/linux/mandriva/m ... e_tags.ogv

error: Failed in OS operations:Permission denied
error: ERROR: Unable to create the plug-in directory. Please check your permissions and try again.[/code]

Hmmm, that should not happen anymore, I've already applied a fix for similar issues in hplip.
Can you please show the output of

Code: Select all

ls -al /var/lib/hp/

Thank you for your attention. This was output:

Code: Select all

drwxr-xr-x  2 root root 4096 Vas  2 23:01 ./
drwxr-xr-x 39 root root 4096 Vas 16 11:54 ../
-rw-r--r--  1 root root   50 Vas 15 19:43 hplip.state

But what makes me nervous is that when I try to experiment using CUPS web interface it doesn't accept my root pasword

[doktor5000]

Please next time do not use fullquotes, but only use the Reply function. Greatly improves clarity and reading flow
And please next time use code tags as explained in ftp://ftp5.gwdg.de/pub/linux/mandriva/m ... e_tags.ogv

Can you please change the permissions as root via

Code: Select all

chmod -R 777 /var/lib/hp

and then please try again as normal user?

[evaldas]

I did chmod as root, restarted and tried hp-plugin as regular user and result was the same:

Code: Select all

Checking for network connection...
Downloading plug-in from:
warning: mageia distro is not found in AUTH_TYPES
error: Failed in OS operations:Permission denied
error:  ERROR: Unable to create the plug-in directory.  Please check your permissions and try again.


[doktor5000]

That's weird. This was confirmed fixed via https://bugs.mageia.org/show_bug.cgi?id=5395
Can you please show the output as normal user of

Code: Select all

ls -al /var/hp*
ls -al /var/lib/hp
LC_ALL=C hp-plugin -gi

[evaldas]

for ls -al /var/hp*:

Code: Select all

ls: negaliu pasiekti /var/hp*: Toks failas ar aplankas neegzistuoja


which means such file or folder is not existing
for ls -al /var/lib/hp:

Code: Select all

viso 12
drwxrwxrwx  2 root root 4096 Vas  2 23:01 ./
drwxr-xr-x 39 root root 4096 Vas 16 21:13 ../
-rwxrwxrwx  1 root root   50 Vas 16 21:19 hplip.state*

for LC_ALL=C hp-plugin -gi:

Code: Select all

HP Linux Imaging and Printing System (ver. 3.13.9)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-plugin[11980]: debug: Locking: /home/namai/.hplip/hp-plugin.lock
error: You must be root to run this utility.
hp-plugin[11980]: debug: Unlocking: /home/namai/.hplip/hp-plugin.lock


If I run LC_ALL=C hp-plugin -gi as root:

Code: Select all

hp-plugin[21758]: debug: Locking: /var/hp-plugin.lock
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)


-----------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.13.9 |
-----------------------------------------

hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library status: 1
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library status: 1
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library status: 1
hp-plugin[21758]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library status: 1
hp-plugin[21758]: debug: /usr/share/hplip/prnt/plugins/lj.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/prnt/plugins/lj.so library status: 1
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library status: 1
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library status: 1
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library status: 1
hp-plugin[21758]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library status: 1
hp-plugin[21758]: debug: /usr/share/hplip/prnt/plugins/lj.so library file present.
hp-plugin[21758]: debug: /usr/share/hplip/prnt/plugins/lj.so library status: 1
hp-plugin[21758]: debug: Plugin status = 1
The driver plugin for HPLIP 3.13.9 appears to already be installed.
Do you wish to download and re-install the plug-in? (y=yes*, n=no, q=quit) ?

[doktor5000]

The driver plugin for HPLIP 3.13.9 appears to already be installed.
Do you wish to download and re-install the plug-in? (y=yes*, n=no, q=quit) ?

So the plugin is already installed ...

[evaldas]

Yes and it looks like pc is communicating with printer during boot as it does self test.
I overcomed this issue in Mageia 3 somehow by changing security setting but I can't remember exactly how

[doktor5000]

You could try if it helps to add your user to lp and lpadmin groups.

[evaldas]

maybe it would help, but I don't know where to find lp and lpadmin groups

[evaldas]

We did it!
I added user to lp and lpadmin groups and then was able to login in CUPS web interface and changed driver into hpcups according to printer model

[isadora]

Evaldas, please don't forget to mark the topic solved.

Do so, by editing the title/subject in the first message by pre-fixing it with [SOLVED].
Thanks ahead!!!

[evaldas]

so, printer is not working yet...
maybe someone could help?