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[DONE]External monitor problem with Mageia 4 and Dell Laptop

Posted:
Feb 18th, '14, 22:51
by cmorning
Just installed Mageia 4 on a Dell Latitude E5440. Used the Intel 810 video. Looks fine on my laptop. When I plug in a vga connection to an external monitor, laptop screen goes black, and the external monitor is black. F8 does nothing. Any suggestions? Enabled external monitor in control panel. Tried a few different display drivers in control panel, to no avail. Problem with drm? Stumped.
Re: External monitor problem with Mageia 4 and Dell Laptop

Posted:
Feb 18th, '14, 23:09
by doktor5000
Pretty sad when this thing is even certified for linux:
http://www.ubuntu.com/certification/har ... omponents/Anyways, what desktop environment do you use. And please as normal user show the output of:
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grep -i driver /var/log/Xorg.0.log
lspcidrake -v | grep VGA
xrandr -q
Re: External monitor problem with Mageia 4 and Dell Laptop

Posted:
Feb 18th, '14, 23:38
by cmorning
Thanks for any help. I use Gnome.
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grep -i driver /var/log/Xorg.0.log
[ 21.219] X.Org Video Driver: 14.1
[ 21.219] X.Org XInput driver : 19.1
[ 21.223] (II) Loading /usr/lib64/xorg/modules/drivers/v4l_drv.so
[ 21.223] ABI class: X.Org Video Driver, version 14.1
[ 21.224] (II) Loading /usr/lib64/xorg/modules/drivers/intel_drv.so
[ 21.225] Module class: X.Org Video Driver
[ 21.225] ABI class: X.Org Video Driver, version 14.1
[ 21.225] (II) v4l driver for Video4Linux
[ 21.225] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets:
[ 21.225] (II) intel: Driver for Intel(R) HD Graphics: 2000-5000
[ 21.225] (II) intel: Driver for Intel(R) Iris(TM) Graphics: 5100
[ 21.225] (II) intel: Driver for Intel(R) Iris(TM) Pro Graphics: 5200
[ 21.308] (II) intel(0): [DRI2] DRI driver: i965
[ 21.464] Module class: X.Org XInput Driver
[ 21.464] ABI class: X.Org XInput driver, version 19.1
[ 21.464] (II) Using input driver 'evdev' for 'Power Button'
[ 21.483] (II) Using input driver 'evdev' for 'Video Bus'
[ 21.484] (II) Using input driver 'evdev' for 'Power Button'
[ 21.484] (II) No input driver specified, ignoring this device.
[ 21.484] (II) Using input driver 'evdev' for 'Sleep Button'
[ 21.485] (II) No input driver specified, ignoring this device.
[ 21.485] (II) No input driver specified, ignoring this device.
[ 21.485] (II) No input driver specified, ignoring this device.
[ 21.485] (II) Using input driver 'evdev' for 'MOSART Semi. USB Device'
[ 21.486] (II) No input driver specified, ignoring this device.
[ 21.486] (II) Using input driver 'evdev' for 'Laptop_Integrated_Webcam_HD'
[ 21.486] (II) No input driver specified, ignoring this device.
[ 21.487] (II) No input driver specified, ignoring this device.
[ 21.487] (II) No input driver specified, ignoring this device.
[ 21.487] (II) No input driver specified, ignoring this device.
[ 21.487] (II) Using input driver 'evdev' for 'AT Translated Set 2 keyboard'
[ 21.488] Module class: X.Org XInput Driver
[ 21.488] ABI class: X.Org XInput driver, version 19.1
[ 21.488] (II) Using input driver 'synaptics' for 'AlpsPS/2 ALPS GlidePoint'
[ 21.534] (II) Using input driver 'evdev' for 'ALPS PS/2 Device'
[ 21.536] (II) No input driver specified, ignoring this device.
[ 21.536] (II) Using input driver 'evdev' for 'Dell WMI hotkeys'
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lspcidrake -v | grep VGA
Card:Intel 810 and later: Intel Corporation|Haswell-ULT Integrated Graphics Controller [DISPLAY_VGA] (vendor:8086 device:0a16 subv:1028 subd:05de) (rev: 0b)
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xrandr -q
Screen 0: minimum 320 x 200, current 1366 x 768, maximum 32767 x 32767
eDP1 connected primary 1366x768+0+0 (normal left inverted right x axis y axis) 309mm x 174mm
1366x768 60.0*+
1024x768 60.0
800x600 60.3 56.2
640x480 59.9
DP1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
When I plug in the VGA monitor, the following gets added to /var/log/Xorg.0.log
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373.158] (II) intel(0): resizing framebuffer to 3286x1080
[ 373.158] (II) intel(0): switch to mode 1366x768@60.0 on eDP1 using pipe 1, position (0, 0), rotation normal, reflection none
[ 373.186] (II) intel(0): switch to mode 1920x1080@60.0 on DP1 using pipe 1, position (1366, 0), rotation normal, reflection none
[ 380.586] (II) intel(0): switch to mode 1366x768@60.0 on eDP1 using pipe 0, position (0, 0), rotation normal, reflection none
[ 381.178] (II) intel(0): resizing framebuffer to 1366x768
[ 381.178] (II) intel(0): switch to mode 1366x768@60.0 on eDP1 using pipe 0, position (0, 0), rotation normal, reflection none
What else to check? Thanx.
Colin
Re: External monitor problem with Mageia 4 and Dell Laptop

Posted:
Feb 19th, '14, 00:55
by doktor5000
Please next time use code tags as explained in
ftp://ftp5.gwdg.de/pub/linux/mandriva/m ... e_tags.ogv 
Can you please post the output of
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lsmod
as root?
You could try to blacklist dell-wmi module as root via
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echo "blacklist dell-wmi" >> /etc/modprobe.d/blacklist-mga.conf
Then reboot and try again.
Re: External monitor problem with Mageia 4 and Dell Laptop

Posted:
Feb 19th, '14, 01:09
by cmorning
output of lsmod as root below ... reboot with the blacklist did not correct the situation
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Module Size Used by
ipt_IFWLOG 12622 2
ipt_psd 57587 1
ipt_rpfilter 12546 0
xt_realm 12498 0
cls_basic 12946 0
cls_flow 17125 0
cls_fw 12904 0
cls_u32 17137 0
sch_fq_codel 17545 0
sch_tbf 13137 0
sch_prio 13152 0
sch_hfsc 22164 0
sch_htb 22278 0
sch_ingress 12866 0
sch_sfq 21416 0
bridge 110673 0
stp 12976 1 bridge
llc 14552 2 stp,bridge
ip6t_MASQUERADE 12768 0
xt_CHECKSUM 12549 0
ip6t_rpfilter 12546 0
xt_statistic 12601 0
xt_CT 12956 36
xt_LOG 17717 10
xt_connlimit 12636 0
xt_addrtype 12635 4
ip_set_hash_ip 27260 2
xt_comment 12504 48
xt_recent 18498 2
ipt_ULOG 14273 0
ipt_REJECT 12541 4
xt_nat 12681 0
ipt_MASQUERADE 12880 0
ipt_ECN 12529 0
ipt_CLUSTERIP 13508 0
ip6table_nat 13015 0
nf_nat_ipv6 13279 1 ip6table_nat
ipt_ah 12806 0
nf_nat_tftp 12489 0
nf_nat_snmp_basic 17302 0
nf_conntrack_snmp 12857 3 nf_nat_snmp_basic
nf_nat_sip 17152 0
nf_nat_pptp 13115 0
nf_nat_proto_gre 13009 1 nf_nat_pptp
nf_nat_irc 12723 0
xt_set 13181 2
ip_set 36597 2 ip_set_hash_ip,xt_set
nf_nat_h323 17720 0
nf_nat_ftp 12770 0
nf_nat_amanda 12491 0
nf_conntrack_tftp 13121 5 nf_nat_tftp
nf_conntrack_sane 13143 4
nf_conntrack_sip 29764 5 nf_nat_sip
nf_conntrack_proto_udplite 13281 0
nf_conntrack_proto_sctp 18822 0
nf_conntrack_pptp 19258 3 nf_nat_pptp
nf_conntrack_proto_gre 14434 1 nf_conntrack_pptp
nf_conntrack_netlink 36189 0
nf_conntrack_netbios_ns 12665 2
nf_conntrack_broadcast 12589 2 nf_conntrack_netbios_ns,nf_conntrack_snmp
nf_conntrack_irc 13518 3 nf_nat_irc
nf_conntrack_h323 73845 9 nf_nat_h323
ts_kmp 12605 5
nf_conntrack_ftp 18638 5 nf_nat_ftp
nf_conntrack_amanda 13041 5 nf_nat_amanda
xt_TPROXY 17356 0
xt_time 12661 0
xt_TCPMSS 12707 0
xt_tcpmss 12501 0
xt_sctp 12853 0
xt_policy 12582 0
xt_pkttype 12504 0
xt_physdev 12587 0
xt_owner 12534 0
xt_NFQUEUE 12776 0
xt_NFLOG 12537 0
nfnetlink_log 17879 1 xt_NFLOG
xt_multiport 12798 8
xt_mark 12563 2
xt_mac 12492 0
xt_limit 12711 0
xt_length 12536 0
xt_iprange 12783 0
xt_helper 12583 0
xt_hashlimit 17569 0
ip6t_REJECT 12939 4
xt_DSCP 12629 0
nf_conntrack_ipv6 18894 23
xt_dscp 12597 0
nf_defrag_ipv6 34651 2 xt_TPROXY,nf_conntrack_ipv6
xt_dccp 12606 0
ip6table_raw 12683 1
xt_conntrack 12760 17
ip6table_mangle 12700 1
xt_connmark 12755 0
xt_CLASSIFY 12507 0
xt_AUDIT 12678 0
xt_tcpudp 12884 56
xt_state 12578 0
iptable_raw 12678 1
iptable_nat 13011 0
nf_nat_ipv4 13263 1 iptable_nat
nf_nat 21568 15 nf_nat_ftp,nf_nat_irc,nf_nat_sip,nf_nat_amanda,ipt_MASQUERADE,nf_nat_proto_gre,ip6t_MASQUERADE,nf_nat_h323,nf_nat_ipv4,nf_nat_ipv6,nf_nat_pptp,nf_nat_tftp,xt_nat,ip6table_nat,iptable_nat
nf_conntrack_ipv4 15012 32
nf_defrag_ipv4 12758 2 xt_TPROXY,nf_conntrack_ipv4
nf_conntrack 92796 39 nf_nat_ftp,nf_nat_irc,nf_nat_sip,nf_nat_amanda,xt_CT,nf_nat_snmp_basic,nf_conntrack_netbios_ns,nf_conntrack_proto_gre,xt_helper,ipt_MASQUERADE,nf_conntrack_proto_udplite,nf_nat,ip6t_MASQUERADE,xt_state,xt_connlimit,nf_nat_h323,nf_nat_ipv4,nf_nat_ipv6,nf_nat_pptp,nf_nat_tftp,xt_conntrack,nf_conntrack_amanda,ipt_CLUSTERIP,nf_conntrack_proto_sctp,nf_conntrack_netlink,ip6table_nat,nf_conntrack_broadcast,xt_connmark,nf_conntrack_ftp,nf_conntrack_irc,nf_conntrack_sip,iptable_nat,nf_conntrack_h323,nf_conntrack_ipv4,nf_conntrack_ipv6,nf_conntrack_pptp,nf_conntrack_sane,nf_conntrack_snmp,nf_conntrack_tftp
iptable_mangle 12695 1
nfnetlink 14606 3 nfnetlink_log,ip_set,nf_conntrack_netlink
ip6table_filter 12815 1
ip6_tables 27025 4 ip6table_filter,ip6table_mangle,ip6table_nat,ip6table_raw
iptable_filter 12810 1
ip_tables 27239 4 iptable_filter,iptable_mangle,iptable_nat,iptable_raw
x_tables 34059 59 xt_physdev,xt_pkttype,ip6table_filter,xt_statistic,xt_DSCP,xt_dccp,xt_dscp,xt_iprange,xt_mark,xt_sctp,xt_time,xt_CT,xt_helper,ip6table_mangle,ip6t_rpfilter,xt_length,xt_comment,ipt_ULOG,xt_policy,xt_CHECKSUM,xt_recent,ip_tables,xt_tcpmss,xt_tcpudp,ipt_MASQUERADE,ipt_ah,xt_AUDIT,xt_NFQUEUE,xt_NFLOG,ip6t_MASQUERADE,xt_limit,xt_owner,xt_realm,xt_state,ipt_rpfilter,xt_connlimit,xt_conntrack,xt_LOG,xt_mac,xt_nat,xt_set,ipt_IFWLOG,ipt_CLUSTERIP,xt_hashlimit,xt_multiport,iptable_filter,ip6table_raw,xt_CLASSIFY,xt_TCPMSS,xt_TPROXY,xt_connmark,ipt_REJECT,iptable_mangle,ipt_ECN,ipt_psd,ip6_tables,xt_addrtype,iptable_raw,ip6t_REJECT
rfcomm 69078 12
af_packet 35649 4
bnep 19704 2
arc4 12608 2
iwlmvm 139121 0
mac80211 516025 1 iwlmvm
snd_hda_codec_realtek 56591 1
snd_hda_codec_hdmi 41070 1
x86_pkg_temp_thermal 14162 0
coretemp 13435 0
kvm_intel 142802 0
iTCO_wdt 13480 0
iTCO_vendor_support 13718 1 iTCO_wdt
kvm 441116 1 kvm_intel
btusb 28170 0
bluetooth 368018 32 bnep,btusb,rfcomm
crct10dif_pclmul 14289 0
crc32_pclmul 13113 0
crc32c_intel 22079 0
ghash_clmulni_intel 13259 0
aesni_intel 55624 0
aes_x86_64 17131 1 aesni_intel
lrw 13286 1 aesni_intel
gf128mul 14951 1 lrw
glue_helper 13990 1 aesni_intel
ablk_helper 13597 1 aesni_intel
cryptd 20359 3 ghash_clmulni_intel,aesni_intel,ablk_helper
ppdev 17635 0
iwlwifi 108930 1 iwlmvm
dell_laptop 17369 0
dcdbas 14888 1 dell_laptop
cfg80211 474802 3 iwlwifi,mac80211,iwlmvm
microcode 19560 0
uvcvideo 80968 0
joydev 17332 0
serio_raw 13413 0
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
videobuf2_core 40625 1 uvcvideo
snd_hda_intel 52267 7
e1000e 254311 0
i2c_i801 22443 0
snd_hda_codec 192906 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel
rfkill 22676 6 cfg80211,bluetooth
videodev 134653 2 uvcvideo,videobuf2_core
lpc_ich 21080 0
shpchp 37032 0
media 21895 2 uvcvideo,videodev
snd_hwdep 17698 1 snd_hda_codec
snd_pcm 102078 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
ptp 18933 1 e1000e
pps_core 19333 1 ptp
snd_page_alloc 18710 2 snd_pcm,snd_hda_intel
snd_timer 29378 1 snd_pcm
snd 83274 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec,snd_hda_intel
thermal 18399 0
soundcore 15047 1 snd
wmi 19177 0
parport_pc 41374 0
parport 42264 2 ppdev,parport_pc
battery 13931 0
ac 13031 0
yenta_socket 41019 0
pcmcia_rsrc 18407 1 yenta_socket
pcmcia_core 23592 2 pcmcia_rsrc,yenta_socket
cpufreq_ondemand 20254 4
cpufreq_conservative 15314 0
cpufreq_powersave 12618 0
acpi_cpufreq 19790 0
processor 31527 1 acpi_cpufreq
evdev 17787 27
sdhci_pci 19014 0
mmc_block 35880 0
sdhci 38802 1 sdhci_pci
mmc_core 120632 3 mmc_block,sdhci,sdhci_pci
nvram 14362 0
i8k 14421 0
ipv6 357086 40 ip6table_mangle,ip6t_rpfilter,bridge,nf_defrag_ipv6,ip6t_MASQUERADE,nf_nat_ipv6,ip6table_nat,xt_TPROXY,ip6t_REJECT,nf_conntrack_ipv6
autofs4 38674 2
hid_generic 12548 0
usbhid 48429 0
hid 105788 2 hid_generic,usbhid
ehci_pci 12905 0
ehci_hcd 71045 1 ehci_pci
xhci_hcd 170832 0
usbcore 228947 6 btusb,uvcvideo,ehci_hcd,ehci_pci,usbhid,xhci_hcd
sr_mod 22411 0
usb_common 13057 1 usbcore
i915 702401 5
video 19268 1 i915
button 13871 1 i915
i2c_algo_bit 13413 1 i915
drm_kms_helper 44214 1 i915
drm 297706 4 i915,drm_kms_helper
i2c_core 40643 6 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,videodev
Re: External monitor problem with Mageia 4 and Dell Laptop

Posted:
Feb 19th, '14, 01:25
by doktor5000
Sorry, no clue. Short search found nothing about this particular model, and for similar ones seems there were issues only until kernel 2.6.35/37.
Maybe you can play around with the kernel options for the graphics driver:
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modinfo i915 | grep parm
parm: invert_brightness:Invert backlight brightness (-1 force normal, 0 machine defaults, 1 force inversion), please report PCI device ID, subsystem vendor and subsystem device ID to dri-devel@lists.freedesktop.org, if your machine needs it. It will then be included in an upcoming module version. (int)
parm: modeset:Use kernel modesetting [KMS] (0=DRM_I915_KMS from .config, 1=on, -1=force vga console preference [default]) (int)
parm: fbpercrtc:int
parm: panel_ignore_lid:Override lid status (0=autodetect, 1=autodetect disabled [default], -1=force lid closed, -2=force lid open) (int)
parm: powersave:Enable powersavings, fbc, downclocking, etc. (default: true) (int)
parm: semaphores:Use semaphores for inter-ring sync (default: -1 (use per-chip defaults)) (int)
parm: i915_enable_rc6:Enable power-saving render C-state 6. Different stages can be selected via bitmask values (0 = disable; 1 = enable rc6; 2 = enable deep rc6; 4 = enable deepest rc6). For example, 3 would enable rc6 and deep rc6, and 7 would enable everything. default: -1 (use per-chip default) (int)
parm: i915_enable_fbc:Enable frame buffer compression for power savings (default: -1 (use per-chip default)) (int)
parm: lvds_downclock:Use panel (LVDS/eDP) downclocking for power savings (default: false) (int)
parm: lvds_channel_mode:Specify LVDS channel mode (0=probe BIOS [default], 1=single-channel, 2=dual-channel) (int)
parm: lvds_use_ssc:Use Spread Spectrum Clock with panels [LVDS/eDP] (default: auto from VBT) (int)
parm: vbt_sdvo_panel_type:Override/Ignore selection of SDVO panel mode in the VBT (-2=ignore, -1=auto [default], index in VBT BIOS table) (int)
parm: reset:Attempt GPU resets (default: true) (bool)
parm: enable_hangcheck:Periodically check GPU activity for detecting hangs. WARNING: Disabling this can cause system wide hangs. (default: true) (bool)
parm: i915_enable_ppgtt:Enable PPGTT (default: true) (int)
parm: enable_psr:Enable PSR (default: false) (int)
parm: preliminary_hw_support:Enable preliminary hardware support. (int)
parm: disable_power_well:Disable the power well when possible (default: true) (int)
parm: enable_ips:Enable IPS (default: true) (int)
parm: fastboot:Try to skip unnecessary mode sets at boot time (default: false) (bool)
parm: enable_pc8:Enable support for low power package C states (PC8+) (default: true) (int)
parm: pc8_timeout:Number of msecs of idleness required to enter PC8+ (default: 5000) (int)
parm: prefault_disable:Disable page prefaulting for pread/pwrite/reloc (default:false). For developers only. (bool)
parm: disable_pch_pwm:disable PCH_PWM (default: -1 (auto)) (int)
Maybe
lvds_channel_mode or
lvds_use_ssc ... ?
Re: External monitor problem with Mageia 4 and Dell Laptop

Posted:
Feb 19th, '14, 17:21
by cmorning
Thanks for the suggestions. I tried a bunch of different kernel parameters, but to no avail. A couple of other facts: when I plug in the external VGA monitor at the grub stage, the monitor is ignored, but the laptop screen stays. At the user login screen (and after logging in), if I connect the external VGA monitor, the laptop screen goes immediately black, and the external monitor is black. After I unplug the monitor from the laptop, the monitor screen comes back. If I plug in the monitor through the HDMI, it works! (Unfortunately, most projectors still use VGA so I need that VGA connection for giving talks at conferences, etc.) Do these facts tweak any ideas?
Re: External monitor problem with Mageia 4 and Dell Laptop

Posted:
Feb 19th, '14, 22:27
by doktor5000
Sounds like it does automatically try to recognise and switch to plugged displays and fails to do so for analog ones.
Maybe it could be an idea to ask around for this model and realted graphics issues in some Ubuntu forums, as it's certified for Ubuntu.
Re: External monitor problem with Mageia 4 and Dell Laptop

Posted:
May 14th, '14, 14:56
by cmorning
Updating to the 3.12.18 kernel seems to have solved this problem! Yeah! Hurray! Or perhaps one of the other updated packages is responsible. Don't know, don't care. I'm back in business.
Re: External monitor problem with Mageia 4 and Dell Laptop

Posted:
May 17th, '14, 21:38
by doktor5000
Please mark the thread accordingly by editing the topic of the first post and prefix it by [DONE], thanks
Re: [DONE]External monitor problem with Mageia 4 and Dell La

Posted:
May 23rd, '14, 14:03
by aralmim
Hi, do you have an idea how to set up mageia 4 for my dell 7537 15.6" monitor ?
Until now I have just black screen and console mode..
Re: [DONE]External monitor problem with Mageia 4 and Dell La

Posted:
May 23rd, '14, 17:46
by doktor5000
As a general hint and golden rule: Please only one problem per thread

Please open a separate thread for your issue, and provide basic information. Which desktop environment, which graphics card and driver, how is the monitor connected etc. ...
Best show at least the output of
- Code: Select all
grep -i driver /var/log/Xorg.0.log
lspcidrake -v | grep VGA
xrandr -q
in the new thread.