Guidelines for/before posting problems / proper behaviour
Posted: Mar 11th, '12, 19:35
I'm willing to write a short howto on proper behaviour when or before posting problems.
At mandrivauser.de, we have a Charta which every user needs to accept when he registers,
which also contains a really helpful section what to do to improve the chances and to speed
up the process of properly getting support, like searching the forums and google before posting here,
to see if that problems was already discussed, and what informations to provide.
Where should this be placed, and how to make it mandatory for everybody to accept if someone joins the forums?
For reference, i'm talking about http://www.mandrivauser.de/doku/doku.ph ... s_projekts
section 3.3.3.3, "Tipps zum richtigen Verhalten bei Problemen" which would translate to "Hints on proper behaviour in case of problems"
FWIW, here's a google translate link for non-germans to get a rough overview http://translate.google.com/translate?hl=de&sl=auto&tl=en&u=http%3A%2F%2Fwww.mandrivauser.de%2Fdoku%2Fdoku.php%3Fid%3Dallgemein%3Acharta%23aufbau_des_projekts
At mandrivauser.de, we have a Charta which every user needs to accept when he registers,
which also contains a really helpful section what to do to improve the chances and to speed
up the process of properly getting support, like searching the forums and google before posting here,
to see if that problems was already discussed, and what informations to provide.
Where should this be placed, and how to make it mandatory for everybody to accept if someone joins the forums?
For reference, i'm talking about http://www.mandrivauser.de/doku/doku.ph ... s_projekts
section 3.3.3.3, "Tipps zum richtigen Verhalten bei Problemen" which would translate to "Hints on proper behaviour in case of problems"
FWIW, here's a google translate link for non-germans to get a rough overview http://translate.google.com/translate?hl=de&sl=auto&tl=en&u=http%3A%2F%2Fwww.mandrivauser.de%2Fdoku%2Fdoku.php%3Fid%3Dallgemein%3Acharta%23aufbau_des_projekts