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I can't change my email.

PostPosted: Jun 13th, '25, 22:55
by xgrind
Hello.
I can't change my email here on the forum.
It asks for my current password, but I type it in and get this message: The current password you entered is incorrect..
But it's the same password I used to log in.

Re: I can't change my email.

PostPosted: Jun 13th, '25, 23:21
by Germ
That is due to a security vulnerability, it has been disabled quite some time ago, see here: https://wiki.mageia.org/en/Mageia.org_u ... il_mean.3F

You have to open a bugzilla report for our sysadmins to change your email address.

Re: I can't change my email.

PostPosted: Jun 19th, '25, 22:09
by marja

Re: I can't change my email.

PostPosted: Jun 19th, '25, 22:41
by doktor5000
Could be, although that would also be something for sysadmins to take a look.
If you want, I could try to change your forum mail adress to see if that is actually changed in the reply notification mails.

Re: I can't change my email.

PostPosted: Jun 26th, '25, 19:47
by marja
doktor5000 wrote:Could be, although that would also be something for sysadmins to take a look.
If you want, I could try to change your forum mail adress to see if that is actually changed in the reply notification mails.


Good idea, please do.

The "xs4all" part of my old e-mail address needs to be changed into "freedom". The rest stays the same.

Re: I can't change my email.

PostPosted: Jun 26th, '25, 22:21
by doktor5000
I've changed it, please let me know if you got a mail.

Re: I can't change my email.

PostPosted: Jun 27th, '25, 16:40
by marja
doktor5000 wrote:I've changed it, please let me know if you got a mail.


Thanks for changing it. However, I received no mail, neither in the old mail box, nor in the new one, nor in their spamboxes.

Re: I can't change my email.

PostPosted: Jun 27th, '25, 22:40
by doktor5000
Just checked again, your old mail adress with xs4all is back in your profile. So there seems to be at least a daily sync with whereever the forums pulls your old mail adress from.
You can only try to directly ping either Maat or maybe Dan from our sysadmins to take a look what's happening there, although I don't know if Dan or any of the other sysadmins (apart from Colin who did the last forums updates) knows the forum intrinsics.

Re: I can't change my email.

PostPosted: Jun 29th, '25, 11:05
by marja
doktor5000 wrote:Just checked again, your old mail adress with xs4all is back in your profile. So there seems to be at least a daily sync with whereever the forums pulls your old mail adress from.
You can only try to directly ping either Maat or maybe Dan from our sysadmins to take a look what's happening there, although I don't know if Dan or any of the other sysadmins (apart from Colin who did the last forums updates) knows the forum intrinsics.


Thanks, Florian. For now, I only CC'ed them in my bug report https://bugs.mageia.org/show_bug.cgi?id=33653#c2
I'll refrain from personal pings until I know whether xgrind's issue is indeed the same as mine.

Re: I can't change my email.

PostPosted: Jun 29th, '25, 16:55
by xgrind
doktor5000 wrote:Could be, although that would also be something for sysadmins to take a look.
If you want, I could try to change your forum mail adress to see if that is actually changed in the reply notification mails.


Could you try changing my email as well?

Re: I can't change my email.

PostPosted: Jun 30th, '25, 16:34
by doktor5000
As mentioned previously, that will not help. But please feel free to send me your current and new mail adresses in a private message.

Re: I can't change my email.

PostPosted: Jul 5th, '25, 19:38
by marja
doktor5000 wrote:As mentioned previously, that will not help. But please feel free to send me your current and new mail adresses in a private message.


It appears it did help for him, he just confirmed that on IRC in #mageia-dev:

025:07:05:16:42 <@marja> xgrind: after dokter5000 changed your e-mail address in the
forums, did it not automatically change back to the old one.
Is it still the correct new e-mail address today?
2025:07:05:17:06 < xgrind> marja: Hi.
2025:07:05:17:06 < xgrind> Continue with the new.


Do you mind trying again for me?
If it does revert again, could that then be because I'm in a different group than "Registered users"?

Re: I can't change my email.

PostPosted: Jul 5th, '25, 21:53
by doktor5000
marja wrote:Do you mind trying again for me?
If it does revert again, could that then be because I'm in a different group than "Registered users"?

I guess the starting point is also different, it might depend what data identity.mageia.org had initially.
The forum groups are additive and only control additional permissions (or restrictions in some cases). Apart from that those shouldn't make any difference.
I'Ve also had a look in ACP for the authentication and it seems to pull the users directly from LDAP, so not sure where it changes the mail adress when I update it in your user profile in forum ACP.

I've changed your mail adress again, let's see if it changes back again and when.

Re: I can't change my email.

PostPosted: Jul 7th, '25, 22:04
by marja
doktor5000 wrote:I've changed your mail adress again, let's see if it changes back again and when.


Thanks! It hasn't changed back, so far. But I didn't get a notification of your reply, either, so it's still a mystery :roll:

Re: I can't change my email.

PostPosted: Oct 9th, '25, 16:57
by marja
marja wrote:
doktor5000 wrote:I've changed your mail adress again, let's see if it changes back again and when.


Thanks! It hasn't changed back, so far. But I didn't get a notification of your reply, either, so it's still a mystery :roll:


I received a notification today of a reply in a different thread. It was sent to the correct e-mail address :-D