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Dealing with spam

PostPosted: Oct 5th, '11, 20:14
by doktor5000
isadora: I don't understand why the user isn't removed, it would remove all posts together with him?
Just look at the website in the user profile, that should be enought to be sure that's a spam account.

Re: Some BBCode reccomendations

PostPosted: Oct 5th, '11, 20:24
by isadora
Sorry, made a mistake, message removed.

isadora

Re: Some BBCode reccomendations

PostPosted: Oct 5th, '11, 21:16
by Germ
doktor5000 wrote:isadora: I don't understand why the user isn't removed, it would remove all posts together with him?
Just look at the website in the user profile, that should be enought to be sure that's a spam account.



Isadora and I can't remove users. Only Admins can do that.

I usually move a spam post to the Moderation Trash forum.

Re: Some BBCode reccomendations

PostPosted: Oct 7th, '11, 09:40
by maat
Germ wrote:
doktor5000 wrote:isadora: I don't understand why the user isn't removed, it would remove all posts together with him?
Just look at the website in the user profile, that should be enought to be sure that's a spam account.



Isadora and I can't remove users. Only Admins can do that.

I usually move a spam post to the Moderation Trash forum.


Well i think we could consider that "pure" spam is not even worth trashbin forum and delete both posts and users...

with "pure" spam i mean user accounts created just for spamming with zero contribution to the forum.

for users that show a real participation and that cross the line once with a spam message : we trahshbin the message / erase the spam material into the profile (signature or website link for example)

What do you think ?

BTW: Would you mind if i cut this discussion to move it to forum discussions area as a new topic ?

Re: Some BBCode reccomendations

PostPosted: Oct 7th, '11, 09:58
by wobo
maat wrote:Well i think we could consider that "pure" spam is not even worth trashbin forum and delete both posts and users...
with "pure" spam i mean user accounts created just for spamming with zero contribution to the forum.

Agreed. In mandrivauser.de we only save one message per such a user in the trashbin to keep a record.

for users that show a real participation and that cross the line once with a spam message : we trahshbin the message / erase the spam material into the profile (signature or website link for example)
You mean
- if the spam is in the sig then the admin just changes the sig and sends an explaining pm to the user
- if the spam is in the message a global moderator edits the message and replaces the spam with "edited because of spam" (here it would be nice to have a "according to paragraph #5 of the forum rules" to point to)

Very well, agreed.

BTW: Would you mind if i cut this discussion to move it to forum discussions area as a new topic ?

I don't mind but it seems like a straight forward approach, I don't think it needs a lengthy discussion.

Re: Dealing with spam

PostPosted: Oct 7th, '11, 11:32
by doktor5000
I agree with wobo on this one.
BTW: If you delete the user you don't need to delete the posts one by one :)

Re: Dealing with spam

PostPosted: Oct 7th, '11, 11:57
by maat
you're right it's a pretty straight forward case :)

(we'll just need to inform each other when we delete spammers... )

Re: Dealing with spam

PostPosted: Oct 7th, '11, 12:48
by doktor5000
maat wrote:(we'll just need to inform each other when we delete spammers... )


Guess why i started the thread [all forums] How to proceed internally with SPAM or discussions about users"
on forums-discuss mailing list, to communicate on a standard procedure? Sadly it has not answers so far
(the same as for the already reported issue from your proposal of "List of Issues")

Re: Dealing with spam

PostPosted: Oct 7th, '11, 12:58
by Germ
The last spammer I handled had three posts. I deleted two and moved the last one to Moderation Trash, then I banned the user.

Re: Dealing with spam

PostPosted: Oct 7th, '11, 13:33
by isadora
I agree to the proposals. The last, and the first, spammer i had, was banned from my side, and after that i messed around with the post.
Finally i deleted the challenged post, after i couldn't get it right into Moderation Trash.
Thanks to Germ, i now understand how i treated this, moving by a wrong interpretation of the Quick-Mod-tools.
Wrote a note for myself for future cases. Another great time of learning. ;-)