Had to create a new user ID

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Had to create a new user ID

Postby madams9 » Feb 27th, '18, 08:01

Last weekend I tried to log into my account here (mark9117) and was unable to do so. I changed my password multiple times and finally sent an email to the forum-developers group email. I heard nothing back.

Tonight I did it again. Changed password and an email to the developers. I created a new ID in frustration.

Is there something going on? Am I the only one that had an account tanked?

Just asking.

Mark
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Re: Had to create a new user ID

Postby isadora » Feb 27th, '18, 12:31

There was an issue with accounts and passwords, as can be read in our blog:
https://blog.mageia.org/en/2018/02/20/m ... ty-breach/
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Re: Had to create a new user ID

Postby jkerr82508 » Feb 27th, '18, 13:30

Where did you change your password? It needs to be done at https://identity.mageia.org/

After making the change it's best to wait for several minutes for the new password to be registered.

Jim
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Re: Had to create a new user ID

Postby doktor5000 » Feb 27th, '18, 22:29

madams9 wrote:finally sent an email to the forum-developers group email. I heard nothing back.

Well, there's not much that we can do, regarding the password. That needs to be done by a sysadmin if change via https://identity.mageia.org/ isn't working.
Best is to contact them via IRC or the sysadmin-discuss mailing list.
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Re: Had to create a new user ID

Postby banjo » Mar 1st, '18, 18:22

I had the very same issue. I went to identity.mageia.org and clicked on the Forgot Password link. I provided my email address and received an email with a new temporary password. I clicked on the link to activate the temporary password, and it told me that it was successful. Then I tried to log in, and the password was rejected. I tried that twice. The links in the emails to activate turned out to be forum links.

After days of frustration, I clicked on the link in the Mageia Blog article to try again, which took me to identity.mageia.org, where I repeated my Reset request. However, the link I received in the email was a link to identity.mageia.org to a page to directly change my password there. That time it worked. The third time, I did not receive a temporary password, just a link back to identity.mageia.org to change my password there.

I don't know why the third try was different. Try starting from the link in the blog article.

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Re: Had to create a new user ID

Postby isadora » Mar 1st, '18, 18:48

banjo wrote:I...Try starting from the link in the blog article.

https://identity.mageia.org/forgot_password
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