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Mageia2 alfa1 can't find my printer (HP Color LaserJet CP1215). I had no problem install the printer in Mageia1 and earlier Cauldron. Looks like some thing's missing in alfa1.
Anyone else seen this?

How have you tried to add it?
Please show the output of

Code: Select all: rpm -qa | grep -e hplip -e cups -e system-config-printer -e task-print | sort

I tried to install via MCC and I tried to install via cups (localhost:631). Then I tried "hp-setup" , that did download a driver and installed, but when I tried to print a test page nothing happened.

Code: Select all: root@localhost ~]# rpm -qa | grep -e hplip -e cups -e system-config-printer -e task-print | sort cups-1.4.6-3.1.mga1 cups-common-1.4.6-3.1.mga1 cups-drivers-foo2zjs-0.0-0.20101208.1.mga1 gutenprint-cups-5.2.6-1.mga1 hplip-3.11.7-1.2.mga1 hplip-gui-3.11.7-1.2.mga1 hplip-hpijs-3.11.7-1.2.mga1 hplip-hpijs-ppds-3.11.7-1.2.mga1 hplip-model-data-3.11.7-1.2.mga1 lib64cups2-1.4.6-3.1.mga1 lib64cups2-devel-1.4.6-3.1.mga1 libcups2-1.4.6-3.1.mga1 python-cups-1.9.55-1.mga1 system-config-printer-1.3.1-4.1.mga1 system-config-printer-libs-1.3.1-4.1.mga1 system-config-printer-udev-1.3.1-4.1.mga1 task-printing-hp-2010-4.mga1 task-printing-server-2010-4.mga1

Please attach your /etc/cups/printers.conf and /var/log/cups/errors_log.
How is that printer connected to your PC?

Code: Select all: /etc/cups/printer.conf # Printer configuration file for CUPS v1.4.6 # Written by cupsd on 2011-11-30 21:09 # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING <Printer HP_Color_LaserJet_CP1215> Info HP Color LaserJet CP1215 MakeModel HP Color LaserJet CP1215 Foomatic/foo2hp (recommended) DeviceURI hp:/usb/HP_Color_LaserJet_CP1215?serial=LJ08VWH State Stopped StateMessage Unplugged or turned off StateTime 1322683747 Reason paused Type 8425500 Filter application/vnd.cups-raw 0 - Filter application/vnd.cups-postscript 0 foomatic-rip Accepting Yes Shared No JobSheets none none QuotaPeriod 0 PageLimit 0 KLimit 0 OpPolicy default ErrorPolicy stop-printer </Printer>

Code: Select all: /var/log/cups/erro_log E [27/Nov/2011:12:58:38 +0100] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/ReadMe.htm"! E [27/Nov/2011:12:58:38 +0100] [cups-driverd] Skipping "/usr/local/share/ppd": loop detected! E [27/Nov/2011:12:58:38 +0100] [cups-driverd] Skipping "/usr/share/ppd": loop detected! E [27/Nov/2011:12:58:38 +0100] [cups-driverd] Skipping "/opt/share/ppd": loop detected!

I have the same problem with my HP b109a-m all-in-one deskjet. No problems with Mageia1KDE (either installed or liveCD), but all I can get with Mageia2KDE liveCd is a message that the printer isn't connected.

Used Control Centre ->Hardware ->Setup Printer and installed the packages it said (as usual). Tried unplugging the USB cable and replugging.

So I will be very interested in reading this thread.

Let me know if you need any information from me.

Keith

Please, as root show the output of

Code: Select all: service cups status

Code: Select all: [root@localhost ~]# service cups status cupsd (pid 3314) is running... [root@localhost ~]#

@borsa:
Looking at your package list again, these are all Mageia 1 packages, no Mageia 2 alpha 1 or cauldron packages.
How did you do the upgrade to Cauldron? Also please show your repositories with

Code: Select all: urpmq --list-url active

and please show your

Code: Select all: /etc/product.id

I have to apologize when I answered you I was running Mageia1. I run Mageia2-alfa1 in VirtualBox and forget to start that. So the answers is wrong.
Very sorry. Must have been a huge brain disaster. :oops:

Here is the result from Mageia2-alfa1 in VirtualBox:

Code: Select all: [root@localhost ~]# rpm -qa | grep -e hplip -e cups -e system-config-printer -e task-print | sort cups-1.4.8-3.mga2 cups-common-1.4.8-3.mga2 cups-drivers-foo2zjs-0.0-0.20110909.1.mga2 gutenprint-cups-5.2.6-1.mga1 hplip-3.11.10-1.mga2 hplip-gui-3.11.10-1.mga2 hplip-hpijs-3.11.10-1.mga2 hplip-hpijs-ppds-3.11.10-1.mga2 hplip-model-data-3.11.10-1.mga2 lib64cups2-1.4.8-3.mga2 python-cups-1.9.60-1.mga2 system-config-printer-1.3.6-1.mga2 system-config-printer-libs-1.3.6-1.mga2 system-config-printer-udev-1.3.6-1.mga2 task-printing-hp-2011-1.mga2 task-printing-server-2011-1.mga2 [root@localhost ~]#

There is no /etc/cups/printer.conf

Code: Select all: /var/log/cups/error_log E [01/Dec/2011:22:28:44 +0100] [cups-deviced] PID 8298 (mga_backend) stopped with status 1! E [01/Dec/2011:22:29:41 +0100] [cups-deviced] PID 8548 (mga_backend) stopped with status 1!

Code: Select all: [root@localhost ~]# service cups status cups.service - LSB: CUPS printing server daemon Loaded: loaded (/etc/rc.d/init.d/cups) Active: active (running) since Fri, 02 Dec 2011 09:01:50 +0100; 35min ago Process: 1886 ExecStart=/etc/rc.d/init.d/cups start (code=exited, status=0/SUCCESS) CGroup: name=systemd:/system/cups.service └ 1984 cupsd -C /etc/cups/cupsd.conf [root@localhost ~]#

borsa wrote:There is no /etc/cups/printer.conf

Code: Select all
/var/log/cups/error_log E [01/Dec/2011:22:28:44 +0100] [cups-deviced] PID 8298 (mga_backend) stopped with status 1! E [01/Dec/2011:22:29:41 +0100] [cups-deviced] PID 8548 (mga_backend) stopped with status 1!

Humm, there should be a /etc/cups/printers.conf are you sure that was not an oversight?
Otherwise it looks like the important part of cups is not running. Will investigate.

Yes I'm sure. I have double checked.

Then the contents of your cups package are broken, this is a file contained in cups.
Please show the output of

Code: Select all: rpm -V cups

I get nothing

Code: Select all: [root@localhost ~]# rpm -V cups [root@localhost ~]#

Code: Select all: [root@localhost ~]# rpm -qa | grep cups lib64cups2-1.4.8-3.mga2 cups-common-1.4.8-3.mga2 cups-drivers-foo2zjs-0.0-0.20110909.1.mga2 cups-1.4.8-3.mga2 gutenprint-cups-5.2.6-1.mga1 python-cups-1.9.60-1.mga2 [root@localhost ~]#

Don't know if this is any help
From /var/log/cups/error_log

Code: Select all: E [01/Dec/2011:22:28:44 +0100] [cups-deviced] PID 8298 (mga_backend) stopped with status 1! E [01/Dec/2011:22:29:41 +0100] [cups-deviced] PID 8548 (mga_backend) stopped with status 1! E [02/Dec/2011:12:13:02 +0100] [cups-deviced] PID 4955 (mga_backend) stopped with status 1! E [02/Dec/2011:12:13:05 +0100] [cups-deviced] PID 4979 (mga_backend) stopped with status 1! E [05/Dec/2011:20:30:57 +0100] [cups-deviced] PID 3175 (mga_backend) stopped with status 1! E [05/Dec/2011:20:51:50 +0100] Unable to remove /var/run/cups/certs/0! E [05/Dec/2011:20:51:58 +0100] [cups-deviced] PID 4811 (mga_backend) stopped with status 1! E [05/Dec/2011:20:52:38 +0100] [CGI] Unable to connect to cupsd: No such file or directory E [05/Dec/2011:20:53:04 +0100] [CGI] Unable to connect to cupsd: No such file or directory E [05/Dec/2011:20:53:35 +0100] [CGI] Unable to connect to cupsd: No such file or directory

Haven't found time to debug this yet, as i lack a printer and without it's next-to-impossible to reproduce.
If you run system-config-printer as root, and click on Add Printer, does it also only give you the options
"Enter URI"
and the category "Network printer" ?
Or does it also show a locally connected printer?

Can you also please open up a terminal, unplug the printer in question, and run the following command as root:

Code: Select all: tailf /var/log/messages

leave this open, then wait a few seconds and plugin the printer, wait again like 5-10 seconds, and post all that output here, please?

It shows Enter URI and NetworkPrinter

Code: Select all: [root@localhost ~]# tailf /var/log/messages Dec 6 15:48:15 localhost hp[12213]: io/hpmud/musb.c 2035: Invalid usb_open: Permission denied Dec 6 15:48:15 localhost udev-configure-printer: Failed to get parent Dec 6 15:48:15 localhost python: io/hpmud/musb.c 2035: Invalid usb_open: Permission denied Dec 6 15:48:16 localhost dbus[5035]: [system] Activating via systemd: service name='org.freedesktop.Avahi' unit='dbus-org.freedesktop.Avahi.service' Dec 6 15:48:16 localhost dbus-daemon[5035]: dbus[5035]: [system] Activating via systemd: service name='org.freedesktop.Avahi' unit='dbus-org.freedesktop.Avahi.service' Dec 6 15:48:16 localhost dbus[5035]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.Avahi.service': Unit dbus-org.freedesktop.Avahi.service failed to load: No such file or directory. See system logs and 'systemctl status dbus-org.freedesktop.Avahi.service' for details. Dec 6 15:48:16 localhost dbus-daemon[5035]: dbus[5035]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.Avahi.service': Unit dbus-org.freedesktop.Avahi.service failed to load: No such file or directory. See system logs and 'systemctl status dbus-org.freedesktop.Avahi.service' for details. Dec 6 15:48:45 localhost kernel: usb 2-1: USB disconnect, device number 4 Dec 6 15:48:45 localhost kernel: usblp0: removed Dec 6 15:48:46 localhost systemd[1]: Service printer.target is not needed anymore. Stopping. Dec 6 15:50:32 localhost kernel: usb 2-1: new high speed USB device number 5 using ehci_hcd Dec 6 15:50:32 localhost kernel: usb 2-1: New USB device found, idVendor=03f0, idProduct=4717 Dec 6 15:50:32 localhost kernel: usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Dec 6 15:50:32 localhost kernel: usb 2-1: Product: HP Color LaserJet CP1215 Dec 6 15:50:32 localhost kernel: usb 2-1: Manufacturer: Hewlett-Packard Dec 6 15:50:32 localhost kernel: usb 2-1: SerialNumber: LJ08VWH Dec 6 15:50:32 localhost kernel: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x4717 Dec 6 15:50:32 localhost mtp-probe: checking bus 2, device 5: "/sys/devices/pci0000:00/0000:00:0b.0/usb2/2-1" Dec 6 15:50:32 localhost mtp-probe: bus: 2, device: 5 was not an MTP device Dec 6 15:50:32 localhost hp-mkuri: io/hpmud/hp-mkuri.c 375: HP Color LaserJet CP1215 requires a proprietary plugin Dec 6 15:50:32 localhost udevd[12618]: failed to execute '/usr/bin/setfacl' '/usr/bin/setfacl -m user:lp:rw /dev/bus/usb/002/005': No such file or directory Dec 6 15:50:32 localhost hp-mkuri: io/hpmud/hp-mkuri.c 270: failed to open libnotify: No such file or directory Dec 6 15:50:33 localhost udevd[12645]: failed to execute '/usr/bin/setfacl' '/usr/bin/setfacl -m user:lp:rw /dev/usb/lp0': No such file or directory

Today I tried my HP 5500 all-in-one Deskjet printer
on Mageia 2 Alpha 1. This device works wonderfully
well on Mageia 1 as a color printer and scanner.

When plugging in the printer to the USB port
the system does not respond. Do note that
Mandriva in the past did and presented the
user with the option to install. I'm not
sure if this process is needed.

MCC -> Hardware -> Configure printing and scanning

start that and 42 packages are installed.
The HP Device Manager is now available in Tools.
Open the HP Device Manager and it recognizes the
5500 Fax and Printer. But, both devices have little
red x's on them and at the bottom of the screen
I keep getting the following popup message:

HPLIP Device Status
officejet_5500
Device communication error: tmpiUBreA
(wilcal/1)

If I try to print a test page it does not print.
If I try and print from Gedit it does not print.

The results from the scanner are as follows.
I have Xsane and Xsane-gimp installed. Xsane
recognizes the 5500 scanner. Setting
off an "Acquire preview" actually works just
fine. Executing a "scan" works just fine.
I did this process twice but the first time I got
the following error message but the scan and
export to jpg worked just fine. Here's the msg:

The "mgaapplet" program has segfaulted with the following error:

SEGV
Glibc's trace:
0: /usr/lib/libDrakX/auto/c/stuff/stuff.so(XS_c__stuff_C_backtrace+0xcf) [0xb72be924]
1: /usr/lib/perl5/5.14.2/i386-linux-thread-multi/CORE/libperl.so(Perl_pp_entersub+0x56d) [0xb77d567d]

Perl's trace:
standalone::bug_handler() called from /usr/lib/libDrakX/standalone.pm:224
standalone::__ANON__() called from /usr/bin/mgaapplet:924
(eval)() called from /usr/bin/mgaapplet:924
main::setState() called from /usr/bin/mgaapplet:881
main::go2State() called from /usr/bin/mgaapplet:722
main::silentCheck() called from /usr/bin/mgaapplet:875
main::checkUpdates() called from /usr/bin/mgaapplet:284
main::__ANON__() called from /usr/bin/mgaapplet:297
(eval)() called from /usr/bin/mgaapplet:297

Used theme: Adwaita

To submit a bug report, click on the report button.
This will open a web browser window on Bugzilla where you'll find a form to fill in. The information displayed above will be transferred to that server
It would be very useful to attach to your report the output of the following command: 'lspcidrake -v'.

--- end message ---

So it seems that after the first fault message
the scanner is communicating just fine and working.

borsa wrote:
Code: Select all
[root@localhost ~]# tailf /var/log/messages Dec 6 15:50:32 localhost udevd[12618]: failed to execute '/usr/bin/setfacl' '/usr/bin/setfacl -m user:lp:rw /dev/bus/usb/002/005': No such file or directory Dec 6 15:50:33 localhost udevd[12645]: failed to execute '/usr/bin/setfacl' '/usr/bin/setfacl -m user:lp:rw /dev/usb/lp0': No such file or directory

Sounds like https://bugs.mageia.org/show_bug.cgi?id=3580
Can you try if it gets better if you just install the acl package?

The acl package did it. Found my printer and test page OK.

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[SOLVED] Can't find printer

[SOLVED] Can't find printer

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