[SOLVED] MGA 6 RC gives boot menu, then black screen

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[SOLVED] MGA 6 RC gives boot menu, then black screen

Postby rolf » May 29th, '17, 15:05

Hi. I filed a bug: https://bugs.mageia.org/show_bug.cgi?id=20965 and will copy the report here. Thanks.

I have tried with Mageia-6-rc-x86_64-DVD and the live plasma DVD, both downloaded with qbittorrent, both md5sum verified, both burned to an ADATA 8GB usb key with IsoDumper, which verifies the burn, in MGA 5 (two separate burns, same key).

The hardware is Mobo: ASUSTeK model: Z170I PRO GAMING using the onboard graphics of i5-6500 CPU. I'm currently running ROSA Desktop Fresh R8.1 release 2014.1 for x86_64 on this machine for a half-year or so with adequate functionality. There were challenges getting distros to work with Skylake last year, but the kernel has matured and, for example, i915.preliminary_hw_support=1 as kernel command should not be needed. I tried adding it to the kernel options, anyway, but no difference: the screen goes to black after kernel loads, the monitor light stays on, showing there is a signal, but no more.

I boot the Z170I with usb key inserted, press F8, and get options to boot from ADATA or eufi ADATA. I don't know what eufi does for me except complicate things, so I avoid that as a first choice. After no installation or live session being presented to me, I tried the eufi option. Interestingly, the boot menu gives me boot from DVD and boot from USB options. I choose USB and a black screen appears in the middle of the boot menu screen and stays like that. Boot from DVD acts the same.

This is an HTPC, not the primary machine. The primary monitor is an old Viewsonic at 1024x768 connected from onboard connector by HDMI to DVI adapter. The display monitor is an LG LED widescreen connected from onboard display port to HDMI adapter. As I said, I've got this working with ROSA and other distros from last year.

Finally, I disconnected the HDMI cable to the LG widescreen and tried several more times with the classical installer iso on usb key. Magic keys still work if I don't wait too long (5 minutes) for something to happen, it seems. After long waits, I have to use the power button.
Last edited by rolf on Jun 1st, '17, 16:16, edited 1 time in total.
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Re: MGA 6 RC gives boot menu, then black screen

Postby rolf » May 29th, '17, 20:18

I burned a dvd of Mageia-6-rc-x86_64-DVD iso with brasero and verified the burn. The outcome is the same. I booted this dvd on my main machine:
Mobo: Gigabyte model: Z68X-UD3H-B3
Intel 2nd Generation Core Processor Family Integrated Graphics Controller on i7-2600K CPU

That got me the classic installer. This machine is, also, connected to the LG widescreen LED for occasional multimedia display and a main monitor, which is LG LED. The graphics configuration doesn't appear to be relevant.

The burner used was a usb drive, also used to boot the dvd. It gives the described boot menu, then black screen when booted from the Z170I, whether eufi device or non-eufi drive.
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Re: MGA 6 RC gives boot menu, then black screen

Postby wintpe » May 31st, '17, 11:37

As with any OS install, (linux that is) when this happens we know that the
install has got the choice of graphics card wrong, and we need to try something to get round this.
boot safe mode and then use mcc text mode to setup the graphics

https://wiki.mageia.org/en/MCC

once you have done this select something simple

vesa graphics at 1024x768 should work for almost all setups, as it uses the firmware on the graphics card to switch modes.

try rebooting after setting that up and then:

get the system setup and updated fully, all repos enabled (not backports, debug or testing) before venturing to setup the graphics card again.

then try again and report what you find.

regards peter
Redhat 6 Certified Engineer (RHCE)
Sometimes my posts will sound short, or snappy, however its realy not my intention to offend, so accept my apologies in advance.
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Re: MGA 6 RC gives boot menu, then black screen

Postby doktor5000 » May 31st, '17, 19:26

wintpe wrote:boot safe mode and then use mcc text mode to setup the graphics

https://wiki.mageia.org/en/MCC

Just for reference, there's a dedicated wiki page for the safe mode drakx11: https://wiki.mageia.org/en/How_to_chang ... hic_driver
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Re: [SOLVED] MGA 6 RC gives boot menu, then black screen

Postby rolf » Jun 1st, '17, 16:19

When I went into BIOS and loaded "optimized defaults", boot of classic installer DVD from usb-connected burner and installation was successful.
Thanks.
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